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Rated 4.2 out of 5 by 151 reviewers.
Rated 3.0 out of 5.0 by Convenient location, OK for the price I recently traveled to NYC to exhibit at a tradeshow held at Citi Field. This property's location close to LaGuardia and within walking distance (10 minutes) of the ballpark was ideal for my tight timeline. Hotel shuttle from LaGuardia is free and takes 10 minutes, but to hail it, call the hotel directly and do not use the Ground Transportation desk at LGA. The pickup will take place on the upper level (in front of ticketing), not the lower level (by baggage claim.) The walk to Citi Field feels safe as the first three blocks are in quiet residential and the rest of the walk along a busy city street under train tracks. The Q48 bus between LGA and Flushing stops 3 blocks away and I found this very convenient with a MetroCard. To catch the 7 subway I'd recommend the Citi Field station as opposed to the 111th St station both for shorter walk time and better perceived safety. Downtown Flushing is an Asian dining dream - the Q48 bus will take you right to its heart in 15 minutes; highly recommended. There are no convenient off-property dining or convenience-store options within a couple walking blocks of the hotel, however. Hotel corridors and elevators are narrow, doors are wooden and hallway noise is noticeable; despite fresh paint and decor this is an older hotel that will probably need to be rebuilt to remain competitive. The hotel is under an outbound flight path from LGA - if you are sensitive to such noise you'll probably want something farther away (but for business travel it's an acceptable tradeoff.) July 28, 2014
Rated 5.0 out of 5.0 by airport hotel stay Great location and shuttle service to the airport. Room was very comfortable and the restaurant at the hotel was excellent! If you need to do an overnight at the airport this is the place to stay. July 26, 2014
Rated 3.0 out of 5.0 by Great Hotel but Poor Shuttle Service My co-worker and I waited 40 minutes for shuttle called 3 X was assured driver was on his way. Called for the last time and was informed driver drove by and missed us. Driver never drover by we stood and looked at every vehicle that went by. Management was very apologetic and shook my hand. He indicated he was going to submit bonus points as a good will gesture but I assume he forgot to... July 25, 2014
Rated 3.0 out of 5.0 by Well... at least it in New York. My experience was average at best. My family stayed there for a family reunion. We reserved a table to seat 21 of us and even though there was more than a day of notice and we were seated at 7pm the kitchen still didn't appear to be ready for us. Right off the bat the bar tried to serve us spoiled beer it was cloudy and tasted sour. Then it took over 2 hours for us to get our meals. My wife eventually had to put our children to bed so she asked for her meal to go, which took another 25 minutes so she didn't get her meal till almost 10pm. This was the only unpleasing part of our stay. Normally I would recommend a hotel despite a poor restaurant, but since it's not recommended to walk on your own in the area (Per the locals), you can’t eat anywhere else and clearly you can't eat at the hotel restaurant, this makes it difficult to recommend. July 23, 2014
Rated 5.0 out of 5.0 by View of Airport I had a wonderful time at this hotel, everybody was so plesent to me. I had just wanted to get away after taking care of all my family needs. Instead of flying I just wanted to stay local.. I had a blast!!!! July 23, 2014
Rated 4.0 out of 5.0 by great location In walking distance to the ball field. Room was great. the bar was great after coming from the game. We were able to have a drink July 23, 2014
Rated 3.0 out of 5.0 by sub par Restaurant staff unfriendly, don't expect the room you paid for July 22, 2014
Rated 3.0 out of 5.0 by Poor shuttle service and average rest Stay would have been better but we called for shuttle at 820pm, didn't show until 930pm by the time we checked in there was no time for some work with an early wake up call. July 20, 2014
Rated 5.0 out of 5.0 by Holiday Inn - Flushing NY I attended this trip without my husband. I was slightly worried since it has been at least 15 years since I was last in the city. I felt very comfortable immediately getting picked up by shuttle driver from the airport. Rita was also very warm, informative, and helpful when checking me into the hotel. She wanted me to have a relaxing stay at the hotel and tried very hard to find me a room that I would enjoy. I went to the lounge to enjoy a couple of drinks before my brother and his wife came to pick me up for the Mets game. The lady bartender was attentive to my needs but did not really seem interested in keeping me comfortable while waiting for my brother. Her job was to pour beers and talk with the single men coming in. So maybe having a male bartender would have helped in this situation. Breakfast was delicious and the staff was worked great with me. All and all the stay was very good and I would come back again. July 20, 2014
Rated 5.0 out of 5.0 by Holiday Inn La Guardia Fast access from airport, private parking lot, good restaurant, nice rooms. July 20, 2014
Rated 4.0 out of 5.0 by Great Location Easy trip into NYC from hotel. Comfortable, clean place to sleep. Shuttle service easy. July 17, 2014
Rated 4.0 out of 5.0 by Convenient Location It has it's perks being close to the subway and the airport. It really has nothing out of the ordinary that most hotels don't already have. A few staff members ruin the efforts of the other staff members professionalism. July 17, 2014
Rated 5.0 out of 5.0 by For out of town baseball fans A convenient hotel at walking distance from CITIField park for any out of town baseball fans who want to see the mets or their favorite road team. July 16, 2014
Rated 5.0 out of 5.0 by Great stay When you first see the hotel you will be skeptical about the outside... But everything inside is great! Friendly nice staff. Good food. And airport shuttle. July 15, 2014
Rated 5.0 out of 5.0 by A comfortable stay We had a comfortable stay at Holiday Inn Laguardia Airport in late June (and also the previous March and November). The free shuttle to the airport is helpful as is access to the 7 train. The front desk staff are pleasant and efficient. We enjoy eating dinner in the Pine Restaurant. The room is clean, reasonably quiet, and up-to-date. July 13, 2014
Rated 4.0 out of 5.0 by Room I have stayed at this particular hotel each year for about five to six years. This is the first time I was underwhelmed. It appears the hallways need a facelift. I couldn't believe the amount of light bulbs missing. Also where it was handled very courteously, why was I given the wrong type of room in the first place? And then instead of being able to call the front desk about the mistake, I found that the phone did not work. July 11, 2014
Rated 5.0 out of 5.0 by Excellent customer service Excellent customer service. The staff went the extra mile to make sure our stay was good. July 10, 2014
Rated 4.0 out of 5.0 by Quick stay, slow shuttle pickup, confortable room Front desk staff, comfort, cleanliness, friendliness... all impressive. Ball was dropped on the shuttle pickup from the airport. Apart from that, easy to recommend this hotel. July 9, 2014
Rated 4.0 out of 5.0 by One night stay June 23, 2014 We (family of four) stayed one night before flying out of LaGuardia the next morning. The hotel does not look like much from the outside but it's very nice on the inside. A short walk, about 10 minutes, to the train into the city. It's about a 30 minute ride into the city on the train. Entire staff was very good. Restaurant staff was great. Menu was a nice surprise. Food was good. Portions and price - very good. Also had breakfast the next morning which was equally good. Restaurant owner even came over and chatted for a bit. We used the park and fly option which, comparatively and all things considered, was a good choice. July 8, 2014
Rated 5.0 out of 5.0 by Wonderful experience The beds and pillows were great! The curtains blocked out all the light from outside. We were only there for one night during our vacation, but it was a stress free, relaxed night. Which we needed! July 7, 2014
Rated 4.0 out of 5.0 by Clean and Convenient I recommend this hotel for anyone needing to fly out of LaGuardia airport early, watching a game at Citi Filed, or US Open Tennis. (Book early for better rate. I booked a few days before my stay, which was about 40% higher, even through discount sites). Room was clean. Bed was very conformable. Appreciated choice of pillow softness. Staff was friendly. Shuttle service leaves every 20 minutes, which is very convenient. Was pleased that the service left as scheduled and got to the airport in less than 10 minutes. June 22, 2014
Rated 5.0 out of 5.0 by Excellent value and quite a pleasant stay. Clean room and common areas, polite staff and efficient check in. Excellent value for being in the middle of NYC. June 20, 2014
Rated 5.0 out of 5.0 by Great service!!! Right from the moment we walked in, the employees behind the desk were amazing and down to Earth! They treated us like they knew us and when realized we were there with our family for a wedding, they were so overjoyed every moment they saw us. They all let us share our thousands of pictures with them and made sure we felt like we were home, not guests in a hotel. The Meenan/Musso wedding was so prepared thank you to the help of the staff! June 19, 2014
Rated 5.0 out of 5.0 by Unexpected The most unexpected aspect to our four night stay was the restaurant and the overall hotel level of service. The food was wonderful. Who would have thought of ordering seafood in a Holiday Inn hotel restaurant...sorry Holiday Inn media people but we did lean not to make such generalizations. We later learned the history of the restaurant and link to a well known eatery in Brooklyn. We definitely got the feeling that the restaurant manager took pride in their food and level of service. He was fantastic and was always hovering around the restaurant making sure everyone was attended to. We had a large group of family ranging from Miami to San Francisco attend a family event in nearby Bayside and everyone was talking about this little gem of a hotel and restaurant so close to LaGuardia. We will be back! June 16, 2014
Rated 5.0 out of 5.0 by Excellent Customer Service Comfortable beds! Great Customer service! Every one was very accommodating and made me feel welcomed! June 15, 2014
Rated 2.0 out of 5.0 by Recent stay - June, 2014 The front desk was friendly and helpful. However, the room smelled very "sour" and was not corrected. The wireless (although the front desk said I was near a router) was not as fast as expected, since the TV did not have certain sports channels (NBS Sports) and I had to watch on my computer. June 15, 2014
Rated 5.0 out of 5.0 by Friendly staff/great restaurant Overall very good. See the comments I have made on other pages of this survey. June 11, 2014
Rated 3.0 out of 5.0 Bad Parking/ Older Hotel Very limited parking, shuttle busses should have been parked on the street instead of asking guests to park on street. Don't bring a large SUV to park here because you probably wont fit in the small lot June 11, 2014
Rated 5.0 out of 5.0 by Good Location The hotel is about a 15 to 20 minute walk to Citi Field. Also about a 15 to 20 minute walk to a subway station to go to Manhatten. A nice bar and Italian restaurant. The karoke on Friday night in the bar was too loud for my taste. Other than that, the bar experience was great. The bartenders were very friendly. The food was very good. The front desk staff was very helpful with directions to the subway station and where to get off to see Broadway shows. Also provided information on where you can purchase reduced price show tickets. June 11, 2014
Rated 5.0 out of 5.0 by Good Value Clean hotel with nice rooms, nice bar and good food. Free airport shuttle. Only 10 minute ride to LaGuardia. Very convenient and a good value June 10, 2014
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