Rated 4.2 out of 5 by 136
Rated 4.0 out of 5.0 by metsfan Room
I have stayed at this particular hotel each year for about five to six years. This is the first time I was underwhelmed. It appears the hallways need a facelift. I couldn't believe the amount of light bulbs missing. Also where it was handled very courteously, why was I given the wrong type of room in the first place? And then instead of being able to call the front desk about the mistake, I found that the phone did not work.
July 11, 2014
Rated 5.0 out of 5.0 by July 4th Excellent customer service
Excellent customer service. The staff went the extra mile to make sure our stay was good.
July 10, 2014
Rated 4.0 out of 5.0 by TEA for 3 Quick stay, slow shuttle pickup, confortable room
Front desk staff, comfort, cleanliness, friendliness... all impressive.
Ball was dropped on the shuttle pickup from the airport. Apart from that, easy to recommend this hotel.
July 9, 2014
Rated 4.0 out of 5.0 by Wolfpack4 One night stay June 23, 2014
We (family of four) stayed one night before flying out of LaGuardia the next morning. The hotel does not look like much from the outside but it's very nice on the inside. A short walk, about 10 minutes, to the train into the city. It's about a 30 minute ride into the city on the train. Entire staff was very good. Restaurant staff was great. Menu was a nice surprise. Food was good. Portions and price - very good. Also had breakfast the next morning which was equally good. Restaurant owner even came over and chatted for a bit. We used the park and fly option which, comparatively and all things considered, was a good choice.
July 8, 2014
Rated 5.0 out of 5.0 by TexasSam Wonderful experience
The beds and pillows were great! The curtains blocked out all the light from outside. We were only there for one night during our vacation, but it was a stress free, relaxed night. Which we needed!
July 7, 2014
Rated 4.0 out of 5.0 by G-man TO Clean and Convenient
I recommend this hotel for anyone needing to fly out of LaGuardia airport early, watching a game at Citi Filed, or US Open Tennis. (Book early for better rate. I booked a few days before my stay, which was about 40% higher, even through discount sites). Room was clean. Bed was very conformable. Appreciated choice of pillow softness. Staff was friendly. Shuttle service leaves every 20 minutes, which is very convenient. Was pleased that the service left as scheduled and got to the airport in less than 10 minutes.
June 22, 2014
Rated 5.0 out of 5.0 by Roaddoc Excellent value and quite a pleasant stay.
Clean room and common areas, polite staff and efficient check in. Excellent value for being in the middle of NYC.
June 20, 2014
Rated 5.0 out of 5.0 by chrisac Great service!!!
Right from the moment we walked in, the employees behind the desk were amazing and down to Earth! They treated us like they knew us and when realized we were there with our family for a wedding, they were so overjoyed every moment they saw us. They all let us share our thousands of pictures with them and made sure we felt like we were home, not guests in a hotel. The Meenan/Musso wedding was so prepared thank you to the help of the staff!
June 19, 2014
Rated 5.0 out of 5.0 by Linda12345678910 Unexpected
The most unexpected aspect to our four night stay was the restaurant and the overall hotel level of service. The food was wonderful. Who would have thought of ordering seafood in a Holiday Inn hotel restaurant...sorry Holiday Inn media people but we did lean not to make such generalizations. We later learned the history of the restaurant and link to a well known eatery in Brooklyn. We definitely got the feeling that the restaurant manager took pride in their food and level of service. He was fantastic and was always hovering around the restaurant making sure everyone was attended to. We had a large group of family ranging from Miami to San Francisco attend a family event in nearby Bayside and everyone was talking about this little gem of a hotel and restaurant so close to LaGuardia. We will be back!
June 16, 2014
Rated 5.0 out of 5.0 by Dmjlmn Excellent Customer Service
Comfortable beds! Great Customer service! Every one was very accommodating and made me feel welcomed!
June 15, 2014
Rated 2.0 out of 5.0 by MichaelCalifornia Recent stay - June, 2014
The front desk was friendly and helpful. However, the room smelled very "sour" and was not corrected. The wireless (although the front desk said I was near a router) was not as fast as expected, since the TV did not have certain sports channels (NBS Sports) and I had to watch on my computer.
June 15, 2014
Rated 5.0 out of 5.0 by Linda12345678910 Friendly staff/great restaurant
Overall very good. See the comments I have made on other pages of this survey.
June 11, 2014
Rated 3.0 out of 5.0 Bad Parking/ Older Hotel
Very limited parking, shuttle busses should have been parked on the street instead of asking guests to park on street. Don't bring a large SUV to park here because you probably wont fit in the small lot
June 11, 2014
Rated 5.0 out of 5.0 by Ballgame Guy Good Location
The hotel is about a 15 to 20 minute walk to Citi Field. Also about a 15 to 20 minute walk to a subway station to go to Manhatten. A nice bar and Italian restaurant. The karoke on Friday night in the bar was too loud for my taste. Other than that, the bar experience was great. The bartenders were very friendly. The food was very good. The front desk staff was very helpful with directions to the subway station and where to get off to see Broadway shows. Also provided information on where you can purchase reduced price show tickets.
June 11, 2014
Rated 5.0 out of 5.0 by Dave181 Good Value
Clean hotel with nice rooms, nice bar and good food. Free airport shuttle. Only 10 minute ride to LaGuardia. Very convenient and a good value
June 10, 2014
Rated 4.0 out of 5.0 by Skippy50 Great staff and convenient location.
Not on the airport but frequent, free, shuttle to and from hotel. Check in was excellent with Rita ensuring that my room was ready early and I was satisfied. The room was clean, decent size and with a bathrobe and I was comfortable - even enjoying the view, watching Planck land. Food was very average, though, with dinner and breakfast of poor quality, greasy and poorly cooked/ presented, and far too large. How ever, I had not expected haute cuisine and this did not detract from my stay nor recommendation of the hotel.
June 9, 2014
Rated 5.0 out of 5.0 by SEAS64 Greeat Front Desk Service
Although I arrived early, from a morning flight, for check-in, the front desk person assigned one of the first rooms to be cleaned as soon as it was ready. This enabled me to make the most of the remaining day.
June 9, 2014
Rated 5.0 out of 5.0 入住方便
机场有小巴士，不需要特意联系，隔几分钟就有一趟 来往机场都很方便 很有安全感 房间卫生很好 网络很好 很方便
June 5, 2014
Rated 4.0 out of 5.0 by CaptKirk3000 Excellent Stay and Location.
I like this location because it's close to KLGA airport and hotel transportation is efficient and hotel bar is great!
June 3, 2014
Rated 5.0 out of 5.0 by faitocs Nice place to stay
The room was adequate. It was clean and comfortable, although space was limited in the bathroom.
The price of the room was very good for NYC. The hotel was conveniently located in a tree lined area next to a public park. I’d stay here again. The hotel restaurant is “ok” .
June 2, 2014
Rated 5.0 out of 5.0 by Matt1993 地理位置好，性价比高
May 31, 2014
Rated 4.0 out of 5.0 by BarryJ Great value with easy access to Manhattan
My nephew and son recenty accompanied my to NYC for a few days of business and pleasure. The Holiday Inn Laguardia was a great choice, and more than $200 cheaper than a similar hotel in Manhattan. It was easy to reach by car, and just a 5 minute walk to a subway to Grand Central Station and Times Square. There's nothing extraordinary about this hotel, but they cheerfully provided exactly what we needed. I will stay there again.
May 28, 2014
Rated 4.0 out of 5.0 by Goldi8 Excellent Services
We just came off staying at a Crown Plaza property before arriving at this one. We found the daily cleaning services excellent, much better than CP. My wife usually stays in the room until noon before taking the "Do Not Disturb" sign off. We never had problems receiving service at this property.
Other services were also excellent. The front desk was very helpful. We received promt and friendly service when taking the shuttle to the airport.
Thank You. I will stay here again for sure.
May 21, 2014
Rated 4.0 out of 5.0 by rcampos24 Great service.
Nice clean rooms and great sports bar. Good restaurant food.
April 23, 2014
Rated 4.0 out of 5.0 by lung 房間舒適
April 8, 2014
Rated 4.0 out of 5.0 by Emoemo Great
Front desk was very helpful walking distance to citi field and subway easy felted welcomed
April 7, 2014
Rated 5.0 out of 5.0 by Frequent Flier Angelina In The Bar
Overall experience was great, from shuttle bus pick up at LGA, to front desk check in and excellent food and service from the Bar .Angelina was very attentive and courteous, she made sure I was okay and touched base with me on a regular basis to make sure I was in need of nothing, if I owned my own business I would have certainly hire Angelina as my manager .She treated everyone equally and I even overheard other patrons saying how impressed they were with Angelina's service with a smile .I will definitely be back as I got great service all over.
April 2, 2014
Rated 4.0 out of 5.0 by Steena Location & shuttle bus to airport is great!
Location of the Hotel is only 10min drive to LaGuardia Airport. The shuttle bus operates every 20min and is very prompt with being on time.
The comfort of the rooms are great & was clean & fresh.
The staff need to be a little nicer for out of towners as we dont ALL have that 'New York' attitude/personality as most of us know about. Coming across rude is not pleasant.
March 26, 2014
Rated 5.0 out of 5.0 by Frequent Flier Great service from front desk but especially bar service
Shuttle pick up at LGA was good, waited about 15 minutes, return shuttle following morning at 5am was also good for my 7 am flight back to Toronto .Front desk check in was smooth and had recognition as a rewards member .The food at the bar was delicious but the best part of my stay was Angeline who works in the bar, she was extremely warm but yet still very professional. I have stayed at this location multiple times and she is one of the reasons why I keep on coming back .Upon arriving at the bar she always greets me with a friendly smile and calling me by name. As a corporate banker I can always appreciate the fact that to her I am not just a number but a person.
March 19, 2014
Rated 5.0 out of 5.0 by Larry T. GREAT STAFF!
Clean comfortable hotel, great staff and close to LGA!
March 10, 2014