Rated 3.9 out of 5 by 112
Rated 5.0 out of 5.0 by emma.b The staff made our break great!
After a rocky start as the heating did not work in one of our rooms we had a great stay at the Holiday Inn.
Rachel who looked after us all evening in the bar area was great. A true credit to your company. Rooms were great and nice to have the choice of a bath or shower.
Breakfast the next morning was pleasant and again staff were really friendly. Will be back!
January 29, 2015
Rated 2.0 out of 5.0 by Mr pearson tired Hotel
staff try their best in this jurassic holiday inn.
for same price one can stay Crowne Plaza NEC, just 15 mins away.
January 26, 2015
Rated 1.0 out of 5.0 by Aneng A hotel in need of some TLC
This stay was fortunately limited to one night. On arrival our welcome was average at best. My room had a strong smell of sewage/drains. I asked reception for a new room and was moved to a fresher smelling room.
The restaurant was empty on our arrival and we had to find a staff member to seat us by calling into the bar. Dinner was interesting, I have never had an oil and BREAD selection that was toasted. The main course was ok and the staff member in the restaurant was attentive (although there was nothing else for her to worry about)
The room heater was noisy and vibrated everytime it got to cut off temperature.
Hot cooked Breakfast was cold. no other way to describe it. The only hot item was the toast that I cooked myself.
A generally disappointing stay and really not in line with the IHG group experience that I have had on so many occasions.
January 19, 2015
Rated 1.0 out of 5.0 by ??????1 bad experience
inaccurate bill, cold hotel, hairdryer not working.....need i go on
January 19, 2015
Rated 4.0 out of 5.0 by Johnc500 Clean, tidy and comfortable
Was on a business trip at a nearby office. Ideal location for me. Hotel was comfortable and the only issue I had was with the Internet. For some reason it would not connect in my room,altough ok N the bar. The staff seemed unable to help. Also leave enough go time in the morning for travel. Road works on the dual carriageway can add time to your journey
January 18, 2015
Rated 4.0 out of 5.0 by PFWW Quiet and Convenient
Only 10 guests, but the service was friendly and efficient. Breakfast is simple, but with a good choice and straight forward. There was a dirty ear bud on the chair in my room, but I didn't need anyone to do anything about that as a tissue was enough. It was a nice big room with everything working. The internet connection was good.
December 29, 2014
Rated 5.0 out of 5.0 by Nomady Eve of Christmas Eve
Alone but still pampered. I wasn't looked at as a nuisance to the contrary I was subject to a personalised service.
December 27, 2014
Rated 4.0 out of 5.0 by Brian1`234567890 Typical full service HI
A nice hotel with friendly staff. The standard is as you would expect from the HI brand
December 12, 2014