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Rated 3.8 out of 5 by 137 reviewers.
Rated 3.0 out of 5.0 by Hotel is in Dartmouth not Halifax Room view was okay. However, did not have a mini fridge in the room, when I inquire at the front desk, I was ask, did I request a room with a mini fridge ? Don't recall staying at IHG brand without a mini fridge. Was given a room on the seventh floor " Executive Floor" what a joke - no fridge, no ice machine and strange rumbling noise through the roof in the middle of the night from a mechanical unit (no idea what it was). Woke up at 3 am and complained, was offer another room by the night staff. In all fairness, it was an option, who would want to change room at 3 o'clock in the morning. Somehow the day staff consisting of two portly females were not at all welcoming, not rude but just bare minimum courtesy. Welcome, here is your room now go (politely done of course). Did they stop greeting with the level as a IHG member ? Parking charge is just a money grab. The only helpful person from the whole group was an evening person Cristian to provide some information regarding the availability of food and beverage for the holiday. If he wasn't there to provide assistance I would rate the entire stay poor or lower if available. September 18, 2014
Rated 5.0 out of 5.0 by Excellent Wait Staff Member in the Dinning Room Anita our server in the Dinning Room .....was most patient with us as many of us had not seen each other in 50 years.....we were a group of nurses and spouses celebrating our 50th anniversary from the Nova Scotia Hospital School of Nursing in Dartmouth NS. we were members of the Class of 1964 Anita was most attentive and sensitive to what was going on with our group.......she is a tremendous ambasador for the Holiday Inn......we had a wonderful meal and evening !!!! September 16, 2014
Rated 3.0 out of 5.0 by Good service and sleep All aspects were good about the hotel. They need a weight room and better cardio equipment. Wifi was very slow and the phone only phoned outside(i could not get an inside line for front desk or room service). September 16, 2014
Rated 4.0 out of 5.0 Nice and conveniant Had not used this hotel in a while but it was nice rediscovering it, spaciaous rooms and friendly staff as well as conveniantly located. September 12, 2014
Rated 4.0 out of 5.0 by Comfortable Was to the standard expected for Holiday Inn. Staff were helpful. September 9, 2014
Rated 4.0 out of 5.0 by previous experience excellent - different this time my past stays have always been excellent - direct calling to Halifax and confirmation. The call this time was referred to a "representative: booked for one person with credit card - arrived and room was set for two people, and charge was higher, room given upstairs where specifically requested ground floor for easy access to outside for smoking; the room assigned was not made up, two beds unmade, things in room not cleaned out - assigned to another room which was satisfactory, on the first floor with access. The employee was not apologetic so I attribute that to being new...would I stay again definitely yes because I have always found the Holiday Inn at the Bridge very accommodating for the last four years, helpful and friendly - just hit a bad day! September 8, 2014
Rated 5.0 out of 5.0 by satisfied customer service was great room very comfortable we stayed two nights at this hotel.The room was spacious and clean,we enjoyed the lovely view from our balcony.The outdoor pool was very clean .The breakfast buffet was excellent.All staff greeted us with a smile and were very helpful September 7, 2014
Rated 5.0 out of 5.0 by Good hotel Decent location, close to the mic mac mall, just a short drive over the bridge to Halifax and the downtown core. Nice view of the harbor. Staff was friendly and fast. The room was clean, beds were very comfy. I slept like a baby. September 3, 2014
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