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Rated 3.8 out of 5 by 90 reviewers.
Rated 5.0 out of 5.0 by Great accommodations! Aside from the excellent ratings give for the room, staff, and services as an indication of the "Overall Experience," the help, concern, attention, and professionalism of the representative that booked the rooms was outstanding. She went above and beyond our expectations and went out of her way to help with and accommodate our needs. As well, the restaurant staff were friendly, helpful, and genuinely concerned that our experience was comfortable. The most important reason we stay at Holiday Inns in Bedford and Dartmouth is service. Not just service to perform the requirements of a "job," but personal and competent service out of a genuine desire for our experience to be the same as they would expect to be treated. This will bring us back time after time. Beyond this, we do look for the best price because we are seniors on a fix income, so the affordability of the rooms is also a factor. From our experiences in the Halifax region, we are satisfied with service, price, quality of the rooms, and the genuine personable service. July 21, 2014
Rated 5.0 out of 5.0 Keith Carter- event coordinator is fantastic! The wedding/events coordinator Keith Carter did such a fantastic job! He is such a friendly, caring individual. He worked so hard to make sure my wedding ceremony went perfectly. His easy going, charismatic personally made the stresses of a wedding go away. When my husband and I returned to our suite after our wedding we had chocolate covered strawberries and champagne waiting for us (so thoughtful)! Keith stands out to us (and my whole family) because of his incredible customer service. He gives people a reason to want to return to the Holiday Inn Harbourview. He is the kind of person I want to work with and I am happy to be around. He really was the sunshine to our hurricane weather that passed through on our wedding weekend. Thanks for everything Keith! July 21, 2014
Rated 1.0 out of 5.0 by Ask for an inspection before checking in The room was a dungeon left over from the 80's. Everything was dated - there wasn't even an actual desk to work at in the room, more like a kitchen table with some lounge chairs around it. Very disappointed. July 20, 2014
Rated 3.0 out of 5.0 by Great location I am working for Honda of Canada Mfg. and stayed in several Holidays inn but the Holiday inn in Halifax needs big renovation. Staff was good hotel was old. Hope they consider my complaint and give free nights during my next visit. July 16, 2014
Rated 5.0 out of 5.0 by Wonderful Beautiful hotel upgrade from old Holiday Inn many years ago when I used to stay here...... Washroom is only thing seemed not upgraded as was pretty much the same small space as the many many years ago... But a small point as everything else was high end. July 15, 2014
Rated 3.0 out of 5.0 by okay I stayed here this summer and last summer and both times the room had items left behind. This made me very concerned about how clean our room was. This summer when I stayed there and told the front desk they said sorry, but were not overly concerned that the room was not entirely cleaned. I stayed here for four nights and the other nights were fine, but I did not let housekeeping come in. Also when I booked the hotel, I was told that breakfast was included and when I got there this all changed. I did find the front desk rushed when trying to ask them questions, just didn't find they were eager to help or they were just too busy and may need more bodies to man the desk. Disappointed overall:( July 15, 2014
Rated 5.0 out of 5.0 Recent stay The breakfast servers were very friendly and looked after everything we needed July 13, 2014
Rated 5.0 out of 5.0 comfortable room and great staff stayed two nights while the winds of hurricane Arthur swirled around outside ! we had time to use the provided coin laundry and rest up in a very comfortable room , enjoyed great food with very friendly staff to take care of everything. July 12, 2014
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