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Rated 3.9 out of 5 by 153 reviewers.
Rated 5.0 out of 5.0 by Travel to Arkansas Hotel accommodations were very satisfactory. The internet was a bit sketchy though. March 23, 2015
Rated 2.0 out of 5.0 by Overall clean and up to date Everything was good except the very, very FIRM mattress. March 23, 2015
Rated 5.0 out of 5.0 by Everything and more then expected Everything was great about my stay at this Holiday Inn Express. I was impressed by how friendly and helpful the staff was. I arrived at the hotel late, after midnight the day I was scheduled to arrive. The staff had my key waiting and ready to go straight up to my room. The room was not extravagant, but just what I'd expect from a hotel in this category. I will definitely stay here on my next trip. March 16, 2015
Rated 3.0 out of 5.0 by Needs ... the bathroom door squeaked, the cable connection to TV was loose and unable to fix until next morning and a few other things needed maintenance. I made a list of needs and gave to staff at check out. March 12, 2015
Rated 4.0 out of 5.0 by Clean comfortable rooms I was disappointed with the desk staff. I asked a few questions and the desk staff member didn't know anything, or even cared to get an answer. This wasn't like the Holiday Inn staff I have come to rely on when in a strange area. Over all the rooms were clean and very comfortable. There is no breakfast bar in the mornings, unlike most Holiday Inn Exp. March 12, 2015
Rated 5.0 out of 5.0 by Business Traveler Great room comfortable bed free Wifi free parking always expect great service and clean rooms. February 24, 2015
Rated 3.0 out of 5.0 by Offline at the Holiday Inn If you don't need the internet, this would work for you ! February 21, 2015
Rated 1.0 out of 5.0 by What a disaster! Giving Holiday Inn and IHG a bad name First, I blame myself for giving this hotel another try. I travel for business and ususally stay at a place for 2-3 months out of the year. This time was for a week and I did not have internet the entire time. I contacted the front desk and they said they would look into it. One manager argued with me and said they have internet and so should I. The room is like any other room except everything was sticky. It looked like everything was wiped down with the same rag they used in the other 100+ rooms without washing it. I did not bother to contact the front desk because they would have just sent the same personnel to clean again. Instead I purchased clorox wipes and cleaned it myself. The day before checkout I asked for a receipt to document my week's stay. The front desk could not figure out how to print a receipt with Friday on it. They said "it is impossible to print tomorrow's receipt because tomorrow hasn't happened" I explained that every IHG hotel has done it for me in the past and it is okay if the balance does not say $0. She said "we are not other hotels, we are independent." They began to get irritated so I asked for a manager. I was told the manager will be in "in about an hour or so." Since the current time was just after 7:00, I asked if that meant the manager would be there 8, 8:30, or 9:00? She had an attitude and said, "yeah, probably around 9." She then stated I would have a receipt under my door at 3am. I explained that I had to leave the hotel at 1am and would not be there to receive it. She said "sorry to hear that" pointed to a desk with the managers card on it "there is a managers card, you can call her." She failed to mention the numbers on the manager's card leads to the front desk and she will be answering to put you on hold forever. Needless to say, I will not be coming back to this hotel. They give IHG a horrible name. I will be back May-July and found another place to reside. I would not return to this hotel if it was free. February 17, 2015
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