Rated 3.6 out of 5 by 177
Rated 4.0 out of 5.0 by Jeffrey62 Free Breakfast
I had to inquire about a complimentary breakfast ticket rather than being offered one by the staff. My stay allowed be one complimentary breakfast buffet but I was never offered the ticket.
September 3, 2014
Rated 3.0 out of 5.0 by floydskid Parking Lot
During my stay the parking lot was being repaired, so finding a parking spot was a bit of a challenge. Otherwise it was a very nice hotel.
September 2, 2014
Rated 2.0 out of 5.0 by FrequentVisitor21 This Hotel is cutting costs are the Guests' expense
I have stayed in this hotel more than 10 times in the last two years and this stay was my worst experience.
Apparently, there is new management that has instructed the shuttle drivers to stop taking guests to nearby restaurants (less than 5 miles away). Shuttle service in my previous stays kept me a loyal customer as this feature saved me and my company car rental fees.
Most (if not ALL) of the other area hotels DO provide their guests a complementary shuttle service to more than the airport and the Mall.
With this hotel's new policy, my company has given me permission find a different hotel.
When Winter comes, I will be choosing a different hotel...A hotel that can take me to nearby restaurants.
September 1, 2014
Rated 5.0 out of 5.0 by cherkath Clean and comfortable with great service
This hotel is conveniently located when I visit the area for work. The sleeping rooms are very comfortable and extremely clean. The bathrooms are well appointed, lots of towels, extremely clean. The bed was very comfortable and the hotel staff is so welcoming.
August 31, 2014
Rated 3.0 out of 5.0 by chutch22 Run down smokey room
The evening dining waitress was most courteous and helpful.
August 28, 2014
Rated 4.0 out of 5.0 by yruynn? Friendly Staff
Friendly, helpful front desk staff. Met me at the door with a smile!!!
August 28, 2014
Rated 5.0 out of 5.0 Wonderful Staff
We came in late Saturday night/early Sunday morning and there was quite the activity going on at the hotel with guests that I would assume were just tired after long days of traveling and unfortunately took this out on Susan the front desk manager. To say that she handled he situation extremely well and professionally would be an understatement, what a true test of her patience it was. Because of this I am even more happy that we chose to stay at Holiday Inns whenever we can. Bravo Holiday Inn for having such a great employee!
August 27, 2014
Rated 2.0 out of 5.0 by KatLover Not the Best Place to Stay
We had so many problems with this hotel. The only good thing that I can say about it is that the food service both for breakfast and dinner was excellent. Other than that, I would pass on this hotel. I have stayed at numerous Holiday Inn/Holiday Inn Express Hotels with great results, but not this one. They even charge if you want a refrigerator in your room. Also, we had to ask for conditioner as it is not generally provided without a request at the front request.
August 27, 2014