Rated 3.6 out of 5 by 184
Rated 2.0 out of 5.0 I would not choose to stay here again
New management have been detrimental to this hotel. Previous ambassadors for the hotel, such as the friendly drivers who would accommodate requests are no longer there. New management has curtailed transport requests, so no it is likely I will need a rental car if I ever stay there again - which I doubt.
September 19, 2014
Rated 2.0 out of 5.0 by seppie64 overnight stay
checked in shortly after 3pm, unable to get a cocktail or bite to eat until 5pm. one of the desk clerks was very friendly, the other not so much and not helpful at all. would be nice if the bar could stay open later, not everyone has a 6 o'clock flight in the morning, this property has a very rundown feel.
September 16, 2014
Rated 4.0 out of 5.0 by cmhugh4 GREAT STAFF
Very friendly staff. Everything was fine, only complaint was the complimentary coffee in the lobby disappeared too early and was nowhere to be found by 10am.
September 15, 2014
Rated 5.0 out of 5.0 by Mark2001 Amazing staff!
This property is extremely convenient to the airport and is the only full service hotel in Eagan. The staff are amazing. Extremely attentive.
September 15, 2014
Rated 3.0 out of 5.0 by KHobber Great Location, Poor Front Desk Service, Bad Showers
I stay here because of the location and the low price, but if you like good service and a nice shower, this is not your hotel.
The front desk staff is poorly trained with bad attitudes. With the exception of one staff member (short blonde lady with short hair), the rest of them have no clue about good customer service.
One day I walked in, three front desk staff were chatting with each other and never acknowledged my presence. No thank you's, no welcomes, no have a nice days.
Hotel is much older than it looks, and you really notice in the shower. No water pressure. I hate that!
September 13, 2014
Rated 5.0 out of 5.0 by PGV65 Good hotel near the airport
Good location close to airport. Very friendly staff.
September 8, 2014
Rated 3.0 out of 5.0 by nd resident Reasonable Place for Price
Parking was difficult. There were no available spots and then trailers taking up 3-4 spots.
September 4, 2014
Rated 4.0 out of 5.0 by Jeffrey62 Free Breakfast
I had to inquire about a complimentary breakfast ticket rather than being offered one by the staff. My stay allowed be one complimentary breakfast buffet but I was never offered the ticket.
September 3, 2014