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Rated 3.6 out of 5 by 167 reviewers.
Rated 4.0 out of 5.0 by Great Location All was right with this hotel save for the shuttle service. The front desk staff neglected to ask which airport terminal we were waiting for pickup causing the shuttle driver to go to the wrong terminal. Three calls to the hotel were needed to remedy the situation. Shuttle service needs to be better coordinated for returning clients. August 25, 2014
Rated 4.0 out of 5.0 by Pleasant stay. Room was nice and clean. Staff was pleasant. Convenient shuttle from and to the airport. August 25, 2014
Rated 4.0 out of 5.0 by Nice Bed Not enough parking, no free breakfast and buffet was overpriced for the little that's offered, in a business park. Not a Bad location though. Not a Bad place to stay. No fridge or microwave in room August 24, 2014
Rated 3.0 out of 5.0 by Staff and Service The performance of the staff gone down hill for the last 4 stays at this hotel. This hotel used to provide great transportation to the customers but more recently the scheduled morning pickups are never on time and I am always late getting to work. Please let the customer know that you won't be able to do it so the customer can make his own arrangements. More importantly the front desk staff has gone disrespectful of customer's expectation around transportation, saying they have instruction from the management. August 24, 2014
Rated 1.0 out of 5.0 by Never again This hotel had old mattresses and dirty box springs. Dirty curtains and towels with spots. Asked for another room and was given another old room with same results. Was told that I was gonna get 10,000 points for my troubles, never saw that. I will never stay there, ever again! August 22, 2014
Rated 2.0 out of 5.0 by Sad Shuttle service is terrible. Value for money. I would not recommend. August 21, 2014
Rated 5.0 out of 5.0 by Holiday Inn The location was convenient for back to school shopping and for the Shakopee pow-wow. August 21, 2014
Rated 5.0 out of 5.0 by Fabulous Holiday Inn Service, courteousness, and staff support were excellent. The Lone Oak restaurant food was absolutely superb and tastefully presented. August 19, 2014
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