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Rated 3.8 out of 5 by 225 reviewers.
Rated 5.0 out of 5.0 by park and fly great place for the park and fly package - shuttle runs at convenient times. November 22, 2014
Rated 3.0 out of 5.0 by Ongoing Trends I have been staying here at this hotel for the better part of the last 6 weeks off and on 8-10 days at a time. My main concerns are with the Food and Beverage department and the Shuttle service. The bar area ran out of one of your wines on the menu, Pinot Grigio back in early October and as of this week, which I'm still staying here you have not gotten it in yet. I asked for Merlot instead the other night and you were out of that too... I have asked for Amstel light and that has been out of stock. i asked for Blue Moon, which you have on tap and that was out of stock last night. It seems like the ball has been dropped here for a pretty lenghty period of time. On to the Shuttle service. Shuttle service has been sporadic at best. I open a business here at the airport at 7:30 every morning and take the 7:00am shuttle. One day this week, there was no driver. I tried to take the 9:00AM shuttle on Wednesday and it was not running either, had to wait until 9:30... Yesterday, 11/20, i called from the airport to schedule a pick up around 5:00 i called. I was told we don't have any drivers and to take a taxi..... Your staff paid for the taxi and also gave me free breakfast coupon the other morning the shuttle was not running at 9:00 which is appreciated, I think you guys need to do some hiring of shuttle drivers and also a new F & B manager to manage your bar stock, or lack there of... Like I said, I've been staying here probably 25-30 nights of the last 45 days or so and have even put up some of my Managers here as well when I left town and know full well I will be returning to MSP December 4th for another 8 days and I got to be honest. I'm very hesitant to book here.... I'm looking elsewhere for similiar pricing near the airport with a shuttle that operates as scheduled... Thanks for your time. November 21, 2014
Rated 5.0 out of 5.0 by Dinner in the restaurant was consistently excellent! Very enjoyable stay... The one thing that stuck out the most was the people. They all mentioned how long they have been working there and how much they enjoy it. November 19, 2014
Rated 2.0 out of 5.0 by Needs Complete Remodeling A sign in the lobby indicated a complete remodeling is on the way and it can't happen soon enough. The room was really dated and the heater annoying. This hotel offers no king size beds if you can believe that! November 19, 2014
Rated 5.0 out of 5.0 by Park and Fly Perfect hotel for Park and Fly. Comfortable and friendly. November 18, 2014
Rated 5.0 out of 5.0 by Great service The management was very friendly and helpful. The breakfast charge that was not available at time of checkout was expedited. November 15, 2014
Rated 5.0 out of 5.0 by Location - Convenient and Quiet Holiday Inn Eagan is surprisingly quiet and relaxing considering the proximity to the airport. Tucked in the trees just off a main highway, it seemed you were further away from things than you actually were. Super friendly and attentive staff in the lounge. We had a great stay. November 14, 2014
Rated 5.0 out of 5.0 by Very nice place Will be coming back again and again. Great place to stay, very professional staff. Location is super ! November 13, 2014
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