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Rated 4.1 out of 5 by 57 reviewers.
Rated 5.0 out of 5.0 by Outstanding in Every Way Being a regular business traveller I was absolutely delighted with this hotel, and think that the level of customer service is particularly in need of mention. Every member of staff I came into contact with gave the same high level of service. From the front desk, to the bar and restaurant staff, they made the stay special. They do the little things very well - for example, a member of staff in the lift making the journey to an upper floor stepped out of the lift to allow me to make my journey down!! Whilst this may not seem that unusual on the surface, trust me when I say that this is not the norm in the majority of (not cheap) hotels I stay in. Well done Holiday Inn Essen***** September 1, 2014
Rated 5.0 out of 5.0 by Schönes Wochenende 5 Sterne.Wir haben uns von der ersten Minute an zu Hause gefühlt. August 27, 2014
Rated 3.0 out of 5.0 by Komfortables Bett Die Zimmerausstattung ist nicht mehr zeitgemäss, Schranktüren klemmen, leider kein Safe vorhanden, müsste unbedingt eingebaut werden, die Abdunklung im Schlafzimmer ist nicht ausreichend. August 15, 2014
Rated 5.0 out of 5.0 by Sehr gutes Frühstück Ich fand das Frühstücksbuffet sehr gut und reichhaltig. Mir hat sehr gut gefallen, dass der Obstsalat frisch zubereitet war. Auch war das Personal sehr aufmerksam und hat leere oder fast leere Platten sofort wieder aufgefüllt. Außerdem war der Kaffee sehr gut und dass er in Thermoskannen auf dem Tisch stand und nicht in so kleinen Kännchen war Klasse. August 15, 2014
Rated 5.0 out of 5.0 by großartiger Service sehr freundliches Personal, Gastronomie sehr gut, Zimmer geräumig und sehr sauber August 11, 2014
Rated 5.0 out of 5.0 by Wonderful Staff, great location! I have stayed several times in this hotel since Spetember 2013. I like its location, the rooms are spacious, clean, equipped with everything you need for a 3-4 night stay. For longer stays also suites with a small kitchen are available. I love the friendly and helpful Staff :) The only thing I sometimes had problems with were the beds (some plastic sheet laid underneath the regular bedsheet which made you swet all night) and the pillows. Although, if you wish, you can request different type of pillows at the Reception. Breakfast is rich, with various and delicious offerings. Food in their restaurant is also OK, some dishes did not win my taste, some were very delicious. Location is great: 1 minute walk to the mall and 5 minute walk to the city centre where you can find several stores, restaurants, food market, etc. In general: great hotel! :) August 5, 2014
Rated 5.0 out of 5.0 ESSEN,Holiday Inn Everything I needed was here for this two night stay. I find the standard of Holiday Inn high and this was no exception. Service was excellent. July 23, 2014
Rated 4.0 out of 5.0 by Long-term stay review Excellent, friendly and attentive staff. The hotel does not have very good ambience - it is not very modern in terms of decoration, in either the rooms, restaurant, bar or other common areas, but it is maintained and kept clean very well. There is nowhere to relax. The bar area is small and has high stools only. The gym is a bit disappointing. The breakfast is very good. The food in the restaurant is good quality but a limited selection and does not change enough for someone who has been staying for over a year. I have had problems with internet connection, both with poor wifi connection in some rooms and sometimes unusable wirer connection. July 7, 2014
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