Rated 4.0 out of 5.0 by GettingBetter Staff helped in an emergency
I got sick while staying at the Holiday Inn for a weekend conference. The staff was very helpful when I was admitted to the hospital and needed to vacate my room. They checked my room for my belongings, held my luggage for later pick up, and assured me that my car would not be towed even though it was parked past the check-out date.
May 4, 2013
Rated 4.0 out of 5.0 by LilyMN Not happy at 1st time check in service....
When asked for a room near the elevator, I was given a room furthest from the elevator. I was told by the girl behind the desk....I gave you a room closest to the elevator......VERY DISAPPOINTED!!!!!!
May 4, 2013
Rated 4.0 out of 5.0 by RhodaS Comfortable beds
We have stayed at this hotel before, on previous trips to Everett. The rooms are good sized, but poorly lit. The beds are comfortable, and I love the refrigerator in the room (which is actually quite a bit larger than most found in hotel rooms).
The restaurant is another story. Slow service, cold food and the coupon for a free breakfast is only good for a couple of things. Save yourself the trouble of going in there, and go to the Denny's across the street.
May 3, 2013
Rated 5.0 out of 5.0 by KMC101 GREAT experience... GREAT STAFF!
Stay here several times per year. GREAT STAFF! So able/willing to help. Fantastic food. Quiet and very clean rooms.
Looking forward to coming back again.
April 27, 2013
Rated 5.0 out of 5.0 Comfortable bed
I stayed there for 2 nights and the bed is really comfortable.
The breakfast is under order, it is not a buffet.
Nice hotel to stay
April 25, 2013
Rated 4.0 out of 5.0 by SeasonedBusinessTraveller Not a hotel for business travelers
I stayed at this property for several weeks in a row primarily because of convenience and the staff (very good). However, I've now had to revise my plans and go elseswhere. Here are the reasons:
1.# I commute from Eastern time to work in the Everett area. As such, I often need to go to sleep rather early for the first day or two each week. Half of the hotel's room face a noisy and busy freeway #I-5#. I have requested a room that does not face the noisy side and was assured it was in my profile. However, it was not honored.
2.# The layouts of the room are not conducive to business travelers. The desks are adequate. However, there is a single lamp with a single AC plug available for powering or charging devices. Most business travelers these days travel carry a cell phone, laptop, and/or other devices. I have to find plugs all over the room to charge my devices.
3.) The restaurant is middling and, not surprisingly, over priced. This is a minor item but combined with #1 #big issue) and #2 #somewhat more annoying) it just subtracts further from the experience.
There aren't many good choices in downtown Everett, but I am willing broaden my search to find a chain that cares about my loyalty.
April 22, 2013
Rated 4.0 out of 5.0 by canada01 clean rooms and comforable beds
beds and front counter service was great. rooms were clean. They only thing I had an issue with was the restaurant service> we got seated, but no one came to take our orders for like 7-8 mins and finally we had to approach a waiter. They told us it was going to take a while for food. we had to leave without eating at the restaurant. we were told it was busier than they had anticipated therefore not prepared. Otherwise the hotel is great.
April 4, 2013
Rated 4.0 out of 5.0 by larry96 DINNING ROOM SERVICE
Most of the experence was very good however I do not think the Dinning room staff was able to handle the volumn of customers.
there were long waits to order and even longer wait to receive our food. example we were seated at 5:00 PM 20 minutes to order and did not receive our food until 6:20pm We had a meeting to attend at 6:45 pm. needless to say we were not able to enjoy our meal as we still needed to dress for the meeting.
March 26, 2013