Rated 4.1 out of 5 by 367
Rated 5.0 out of 5.0 by lifetime salesperson service and accomodations
very accommodating overnite stay, great food, lounge, evening dining, and self serve breakfast, annoying delay with computer in bus/ctr.
July 25, 2015
Rated 4.0 out of 5.0 by 'Seg Overall Great Experience
Nice, open, well-lit foyer and very friendly front desk staff greet you on arrival and make you feel welcome. Underground parking is clean, safe and well-lit. General aesthetics of the hotel is great--lots of pictures on the walls, as I recall. I would stay here again.
July 24, 2015
Rated 5.0 out of 5.0 by borcherding enjoyed my stay
Customer service was great. Banquet personnel were wonderful and catered to our every need. Food was good. Room was nice, bed was comfortable and quiet. I would stay there again. I especially liked the underground parking, very convenient! I thought the confirmation and weather report was helpful and a great idea.
July 23, 2015
Rated 5.0 out of 5.0 by Meredithiam Fabulous stay In Everette
Candace at the front desk is amazing - friendly, attentive and welcoming. She is the primary reason we will return - initial welcome, on-going service during stay and an asset to the hotel's first point of contact with their clients.
I would suggest increasing bar staff on a busy Friday / Saturday. The bartender was doing his best to keep up with a lively crowd.
It is walking distance to Denny's when the hotel restaurant / lounge is closed.
Amenities forgotten at home were sent to room in record time and very appreciated.
Keith, the shuttle driver, was courteous, on time and went out of his way to ensure made all stops before return to hotel.
We definitely recommend this hotel and compliment the staff - the hotel was booked solid and they still made you feel like you were the only one booked in!
July 22, 2015
Rated 5.0 out of 5.0 by Stortstuff Fun, personable front desk crew!
We live on the other side of the state, and were in town to remodel my special needs brother's bathroom, so we came into the hotel looking a mess! We were treated as if we were dressed for the ball! Fun and informative, we felt instantly relaxed with these gals! We'll be back!
July 20, 2015
Rated 4.0 out of 5.0 by wgold Nice place
This is a nice hotel overall. The beds were comfortable, and it was fairly quiet.
July 20, 2015
Rated 2.0 out of 5.0 by RP1955 It is good brand and dont know what happened this time
Thank you for providing the accommodation for one night. We arrived around 09:00 pm on July 13th and were warmly treated by the front desk.
Due to unavailability of double bed room we were upgraded to suite [ Room no. 326] with King and sofa bed. To our surprise sofa bed was miserable and even after placing two blankets it was not possible to sleep. Definitely king bed was better but not comfortable.
Morning time at the time of check out around 07:00 AM when we advised the front desk about the beds, answer was sarcastic that we will not upgrade you in the future. We were shocked by the attitude.
Request, please ask some one to have feel of the beds and advise staff to be polite...We did not wanted to create the scene rather chose to say thanks and left the place.
This is fro your information and feed back. Trust you follow up professionally.
Very best wishes,
July 17, 2015
Rated 4.0 out of 5.0 by nancyek hotel
Very nice hotel have been staying there since the hotel opened in 2006
July 15, 2015