Rated 4.2 out of 5 by 120
Rated 5.0 out of 5.0 by 1None12 Great Hotel
I stayed here last year (2013) and returned this year (2014). If travel requires me to return to Dayton I will stay here again.
July 1, 2014
Rated 4.0 out of 5.0 by littleone6 Comfortable facility
Comfortable, clean room. Good meeting space. Don't order fish 'n chips in bar.
July 1, 2014
Rated 5.0 out of 5.0 by Claytonn Holiday Inn Stay
Hotel overall is great. The Holiday inn in Fairborn Oh seems like they are very busy with groups. The morning staff switched our reservation from a King to a Double without contacting us. They did switch it back after we had to wait to check in at 3PM. Also, hotel did not send authorization form needed to pay for room until 4th call with manager. The reservation system was the only problem we had. Rooms are great and it provides a good nights sleep. Hotel is clean and air works good. Internet also works great. A few restaurants that you can walk to along with many hotels.
June 29, 2014
Rated 5.0 out of 5.0 by Candyrain Great staff! Great Service!
You're only as good as the staff that works for you and the staff at this hotel was wonderful. No complaints about this place at all.
June 27, 2014
Rated 5.0 out of 5.0 by Anthony W. Outstanding staff.
Any questions or requests wee handled quickly, and with sincere interest. You have been blessed with fine people.
June 26, 2014
Rated 5.0 out of 5.0 by Jeannie51 Ohio Division IAAP Annual Meeting
The meeting arrangements made were excellent. I was at the hotel for a meeting. We had a meet/greet on our first night that was fun. All the meals at the hotel were excellent. The facility was clean and comfortable. Access to and from the highway from the hotel was easy. The location was easy to find.
June 26, 2014
Rated 4.0 out of 5.0 by Grammer Gracious Staff
We checked in June 12 approx. 1500 CDT. The registration desk had been working with one group being "late check-out" and our group "checking-in" for 3 nights. The lady explained the issues and asked if we wanted to wait for a king size bed availability or take a 2 double bed room. We told them whatever was available would be fine with us and received 2 free breakfast coupons. Friday morning, 06-13, the restaurant staff were very polite, pleasant and gave great service; food very good.
June 23, 2014
Rated 5.0 out of 5.0 by JM-61 Outstanding experience
Room was comfortable, staff was extremely helpful, restaurant was great, workout room was well equipped and everything worked (unusual at most hotels). Couldn't have been better.
June 23, 2014
Rated 4.0 out of 5.0 by Agassi88 Very convenient and great employees
Great front desk personnel.
Very convenient to local businesses and eateries.
Clean rooms with comfortable pillows!
Things to consider: breakfast is an add'l charge....this location does sell out or overbook at times, so get there early if possible for check-in.
Overall great experience.
June 23, 2014
Rated 4.0 out of 5.0 by ajratt room reservation was changed
overall was very pleased with our stay. the staff was very polite and helpful. my biggest problem came from the fact i reserved a king room with a sofa sleeper and when we arrived our room had been given to someone else and we were given a king room with a roll-away bed. while the desk staff did an excellent job to compensate for this with free breakfast and a dinner coupon. the fact is i did not get what i reserved. i am very old school and don't want to sound petty but i feel we should have not been downgraded so to speak just because we were on our way to the hotel. we had even called them to let them know we would be arriving late but were still bumped. i understand things happen and the reason we were given for the change is the sofa sleeper in those folks room was broken so they were given our room. i just feel there may have been a better solution to the problem in the beginning. but in reading previous reviews i have found where this has happened before. also the rollaway bed was very uncomfortable, even for my 12 year old son. we had to put blankets on it so he could sleep better. other than those two issues i would rate this hotel very well. anything we needed in the room was brought promptly. it was one of the cleanest rooms i have ever stayed in and very well maintained. overall the hotel, staff, and food were very good i would recommend for anyone to stay there. there are plenty of eating establishments nearby and it is a good distance to the airforce museum and very easy to get to. so again other than the room change it was a good stay.
June 21, 2014
Rated 5.0 out of 5.0 by Harold46 Service was perfect...
Recently I attended a Red Cross of Constantine Annual Meeting in their facility for 3 days...... The staff was excellent... Anything I needed as a guest was provided... I asked for a special menu meal... This was during a very large dinner they were doing and the staff sent someone to get just the items I asked for.... Great service and a great time...
June 20, 2014
Rated 4.0 out of 5.0 by Erin314 Nice place
We found everything good except the housekeeping and our room. We were given a handicapped room without being asked if it were okay. If given a choice, we would have waited for a regular room. We had a wrapper which we found on the floor when we arrived was still there when we left. The glasses were not replaced until asked and towels also.
June 19, 2014
Rated 4.0 out of 5.0 by condor6 Godd value and service
Good service and value unfortunately too few elevators for a large convention
June 18, 2014
Rated 5.0 out of 5.0 by Cigarjoe Our trip to the Dayton HI
We spent five days at the Dayton HI last week. It was a great trip. The staff were extremely friendly and helpful. The breakfast buffet was possibly the best value I've encountered in a hotel. I travel about 50 nights each year and would rate this property as excellent. Should I return to Dayton, I'll stay at the Dayton/Fairborn hotel.
June 18, 2014
Rated 5.0 out of 5.0 by Aggie 65" Superior Customer Service
The desk staff was extremely helpful and provide excellent customer service. Enjoyed my stay.
June 17, 2014
Rated 4.0 out of 5.0 by review too timedemanding Comfortable bed and great service.
you are way too demanding timewise for this review
June 11, 2014
Rated 3.0 out of 5.0 by Disappointed Guest 3 Could have been better
The room was fine, but my daughter's wedding reception and guests were also staying there.
1) The wait staff put dirty champagne flutes on the banquet tables. Luckily WE found them the night before and had this was corrected.
2) A member of the wait staff broke an engraved Fostoria champagne goblet at the head table and another made a flippant, rude remark about it. These are $80-100 each. The bridal party is replacing it for the bride and groom.
3) We had gift baskets for out of town guests. They were counted out with a list of names for delivery. Some disappeared.
4) The food and beverage that was part of The Package and was to be in the Bridal Suite was never delivered.
I sent an email to Holiday Inn's Customer Care two days ago and they have yet to respond.
June 11, 2014
Rated 5.0 out of 5.0 by Sunset60 Stressful time, made more relaxing
I was in Ohio for a visit to my Aunt, who is ill. It was a rushed trip, but staying at this particular hotel (which I had stayed at before), made the evenings something to look forward to. Everyone is very nice, and the room was very comfortable and clean.
June 10, 2014
Rated 5.0 out of 5.0 by travelerOneMillionTwo Attentive Staff
The staff at this location are the friendliest I've encountered in quite a while.
June 9, 2014
Rated 2.0 out of 5.0 by Soccer mom 10 Could not accommodate an hour late checkout
Our stay at the Holiday Inn was for a soccer tournament . When we found out that our daughters team had made it to the championship game we requested an hour late check out due to the time of the game. We were told they could not accommodate our needs. This created undue stress. We were told there was absolutely nothing they could do and we must be out of the room by the posted checkout time. Everything posted in the room and on the hotel tv channel stated that anything you need while staying there they would go out Of their way to accommodate you. I guess this is a lie. One small request we made could not be accommodated!
June 4, 2014
Rated 5.0 out of 5.0 by putz99 Nice hotel, good location
Several walkable restaurants nearby. Nice rooms, quiet. No problems!
May 31, 2014
Rated 5.0 out of 5.0 by 4Globetrotter Location, location, location
Great location close to meetings, shopping and food. Staff was very helpful and made for a relaxing stay. Took advantage of Manager Receptions that seemed well attended with decent appetizers and a glass of beer that hit the spot after a long day. Restaurant was dark and not as busy as my last visit. Most dinners needed to be ordered from the bar. Breakfast as option for Elite IHG Rewards members not offered but helped keep the weight off because breakfast buffet pretty good way to start the day.
May 30, 2014
Rated 2.0 out of 5.0 by Ter1 Not a good experience!
Had to be moved to a different room due to a mouse trap being in the room. When I first mentioned it to the Mgr on duty she basically called me a liar stating that they would never put a trap in a room bated with peanut butter it would be a box. I had to show her a picture that I took. I did get a different room just down the hall and was asked if I would like dinner, a cocktail, or breakfast in the morning, which I had already eaten, do not drink, and had a coupon for a free breakfast buffet. She told me she could not give me credit for the room but would add 5000 points to my card. If this bated trap did not belong there, housekeeping did not do a very good job of cleaning as it was right out in the open!
May 26, 2014
Rated 5.0 out of 5.0 by crtwinfls Excellent service
We recently stayed at the Holiday for a convention. I cannot say enough good things about how the Holiday staff accommodated our group's needs. Qualify customer service from all staff at all times, fun manager's bar hour!, excellent food, buffet breakfast included in our group rate. 1st Rate for the Holiday!
May 7, 2014
Rated 3.0 out of 5.0 by jimbob456 Nice room
I was only staying here for 2 nights. The hotel was very nice and clean. The first night there was probably the worst night I ever had staying in a hotel. The room beside me, started having a party around 11:30 pm with very loud music. The people were yelliing and screaming and in and out of the room in the hallway being very disrespectful to everyone trying to sleep. They were constantly coming out in the hall, slamming their door, and my room was at the end of the hall and at back of the hotel by the back parking lot. Cars started showing up playing very loud music and were coming to join the party. I heard security show up after a 1/2 hour and I could hear them tell the people to go back to their rooms. I finally had enough of the party at 1:30am and called down to the front desk and they stated I was the third person to call. Afterr approx 15 mins, security finally made them leave and all the cars parked outside started up with their loud music and left. The issue should have been taken care of with the first complaint call but it took over 2 hours and 3 complaints for security to finally do their job. I was extremely disappointed in the hotels response to this issue.
May 7, 2014
Rated 5.0 out of 5.0 by cmb007 In Town for Several Days
The staff was very helpful with any request made. The manager contacted me to ensure I was happy and everything was to my expectations. Overall great experience.
April 24, 2014
Rated 5.0 out of 5.0 by Jamie64 Tony61
Always excellent service and facilities. I will definitely stay again.
April 23, 2014
Rated 5.0 out of 5.0 by Walt "Where everyone knows your name!"
Great staff - they know me & I know them --Great "Home away from Home'
April 22, 2014
Rated 4.0 out of 5.0 by Unhappy Soccer Mom Lack of Communication by the Staff
We stayed at this particular Holiday Inn for a soccer tournament. The hotel had arranged for a private breakfast for our club that was set up in a separate banquet room. This was extremely nice! On the first day of our stay, our team had an early morning game and had to leave the hotel prior to breakfast being opened. I called the front desk the night before to see if it would be possible to walk through and pick up some fruit or cereal about a half hour before breakfast was served. The evening staff told us this would not be a problem.
When we arrived downstairs the next morning, no one knew anything about this. There was a lady that was downright rude to us because she was inconvenienced over this request! The gentleman on staff told us we could go through the regular breakfast line and get fruit if we wanted since he was not made aware of the special arrangements. He said had he known, he would have had the banquet room ready for us at that time. He told the lady that we had called down the night before and was told we could get some fruit before our departure. She was not happy about us doing so. She was extremely rude and abrupt when speaking with us. She followed us into the food line and demanded that we give her our food tickets. She watched us the entire time like we were thieves. If we gave her our food tickets, should we be allowed to get more than just fruit? Doesn't it all come from the same area?
I would certainly not hire an individual like this to be my main point of contact for my customers! Very disappointed in how we were treated. I was not the only one that had this experience with her during the course of our stay!
March 12, 2014
Rated 3.0 out of 5.0 by unhappy sleeper Not Recommended
Where do I start??? Upon check-in, I requested a room away from the elevators. The clerk changed our room to one right off the elevator on the other side of the vending machines. As soon as we got off the elevator, it smelled like smoke (the entire time). We asked that they spray, it still smelled. Our room did not. When the heat kicked on, it was SOOOO LOUD. Our toilet kept running. My husband had to fix it at 11:30pm, so we could sleep. We were all ready to sleep when the people next to us came to their room and were watching a loud movie and were really loud. Had to call security. Attempted to eat in restaurant, everything was nasty!!!! Brought out the meal for the youngest person at our table 10 min. after we got our food (which was so gross). They told us his meal would be free. It already was FREE (Kids eat free). They ended up giving us our entire meal for free after my family left me alone to pay the bill and went back to the room to order pizza. Not a good experience to say the least.
February 22, 2014