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Rated 4.2 out of 5 by 128 reviewers.
Rated 5.0 out of 5.0 by Great Staff Make the differnece This is a great hotel-not necessarily because of the rooms or food-but because of the folks who work there. We have stayed at HI/Falmouth before and would recommend this to a friend. Amy at the front desk and all other parts of the hotel did a fantastic job. The other crew did as well. We stayed at HI while power was out at our home-and this is our home away from home. I had an elderly uncle with me. They treated him with the highest respect. I understand that the hotel may do some updates and believe this would increase business. Thanks again!! January 30, 2015
Rated 5.0 out of 5.0 by Clean, comfortable room, great service. Thought that check-in was quick and efficient. Very courteous staff at the front desk. Answered all of my questions. Room was worth the price paid. January 30, 2015
Rated 5.0 out of 5.0 by Great Little Hotel Staff is friendly, rooms are comfortable, and food is good. We were really impressed with how nice all the staff members were and how they seemed to really go out of their way to make sure we were comfortable. We will be back. January 29, 2015
Rated 4.0 out of 5.0 by Comfortable bed the room is very comfortable; the hall way is quite long and confusing! January 26, 2015
Rated 5.0 out of 5.0 by Amazing Amy!! The front desk staff, Amy, was so helpful throughout my stay. Made me feel like family. The whole staff seemed to get along like family. This is important to me since I'm on the road alot with my job. It's great to see that sense of community in a hotel. It makes the guest's stay so much better. True team effot - and Amy is their cheeleader. January 21, 2015
Rated 2.0 out of 5.0 by Underwhelming Stayed here a ways back, maybe 8-9 years ago. The place has not been kept up, period. Was a really nice property back in the day but has slipped a great deal since. I travel a bit and have, in the past few years, been depending on Holiday Inn and H.I. Express. This was my only disappointing stay. On bright note however, the woman working the front desk when I checked in was a delight. Helpful, humorous and on the ball! She was a real standout! January 21, 2015
Rated 2.0 out of 5.0 by Good place to stay, till now! I've stayed at his hotel a number of times and I've been very pleased overall until this last stay. The hotel was overrun with children, about 10 years old, for some hockey tournament. I'm not against that but, I think I should have been warned ahead of time. The pool was impossible to use and they were running up and down the halls at all hours and congregating in doorways/common areas with no parental supervision at all. The worst part! No room cleaning. We got a room with a spa/tub, (due to handicap) and ran out of towels. Almost ran out of toilet paper! The staff was hard to find as well. For the inconvenience and no service, I would never pay that price for that room again. January 20, 2015
Rated 4.0 out of 5.0 by Falmouth Cape Cod stay Stayed in the Holiday inn again my 3rd stay, I always enjoy my visit to the Cape January 19, 2015
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