Rated 4.3 out of 5 by 97
Rated 5.0 out of 5.0 by Stephylou Wonderful all around
I am a young female who spends 4 months on the road straight for work. I was on the cape for the week so I picked one hotel to stay at. My second day there, I went off to go to work. I got a phone call from the front desk saying that my room was flooding and they needed to move all of the things. The room had all my cloths in it along with my personal things. I had no choice but have them move it, They upgraded me and said they moved my things. I got back to the hotel later that night and all of my bathroom things were in my new room,exactly where I had put them in my first bathroom. My cloths were folded, my bags were neatly packed all placed on the table. I also had a nice note on my pillow from house keeping saying how sorry they were and how they tried to put things back as i liked them. I am so impressed with this hotel and the way that they treated me. The women at the front desk was nothing but helpful in such a crazy moment. The food and the bar are also wonderful. It is also in a wonderful location. I could not thank the staff enough for all that they did for me that week.
October 20, 2014
Rated 1.0 out of 5.0 by Mich2323 Inadequate bathroom/shower. Poor quality. Dissatisfied customer
I was very disappointed in my stay at your Holiday Inn in Falmouth. Your staff was very nice and efficient. However the room was not up to par, especially the rest room. The comforter of the bed had a few small spots on it. I did not think this was a big issue at first, since I just opted not to use it. However, I became even more dissatisfied after using the shower. The shower did not drain properly and I ended up showering in a tub full of water. To make matters worse the tub was then filled with filth that backed up from the drain. It was very disgusting and for the amount of money that you charge to stay at your hotel, it was appalling. Especially since your hotel required a two night minimum for the weekend. I am very disappointed in your hotel and unless I am compensated for the inconvenience and disgusting shower, I will never be staying at another Holiday Inn.
October 18, 2014
Rated 4.0 out of 5.0 by andy113 Good Hotel
It was clean and the staff were friendly. I would recommend this hotel
October 15, 2014
Rated 4.0 out of 5.0 by Travelling Man 2 Pillows
with the exception of the poor quality of the pillows in the room our overall stay was quite pleasant.
October 13, 2014
Rated 5.0 out of 5.0 by Cooliepal Honest, friendly and pleasant stay
Excellent service in all areas of our stay. Staff was very pleasant and helpful to meet our needs.
Room was very clean and we wanted for nothing.
October 8, 2014
Rated 3.0 out of 5.0 by grommit2 Clean, neat...but overpriced
Big, clean, well-lit room.
Nice King mattress...those pillows are way too big and make sleep uncomfortable.
Clean, smallish bathroom.
On-site restaurant is good to have, but food quality does not match the price.
Ample parking. Easy in and out.
Nice to see the indoor pool.
Over $300 for one night in Falmouth is a bit much.
October 8, 2014
Rated 4.0 out of 5.0 by laura19 Falmouth in the fall
The staff was good, but often times they were not visible.There was not a bell at the front desk to call for help. I stood there for quite a while waiting for someone to come to the front desk, Once there they were very helpful.
October 6, 2014
Rated 5.0 out of 5.0 by Jeanbean Great rooms and a wonderful staff
Loved the staff, the welcome desk can't be topped,, it made you feel like home. We had a wedding so there were a lot of check ins but they were polite and couldn't do enough for us.
September 25, 2014