Rated 4.3 out of 5 by 148
Rated 5.0 out of 5.0 by jandy1993 loveluy hotel
room was clean and tidy: staff friendly and helpful. However the food was not up to our expectations and was expensive for what it was
July 5, 2014
Rated 5.0 out of 5.0 by swan26 Consistently good
I often stay at this hotel. The quality and service is consistently good backed up by excellent staff. My room was clean, comfortable and provided a good night's sleep. The breakfast offered is also very good with plenty of choice of hot and cold options. I will undoubtedly stay here again and would recommend.
June 30, 2014
Rated 5.0 out of 5.0 by Nanny & Gramps Good service
Attentive staff from the arrival, particularly the manageress - Scottish lady with blond hair - very helpful and friendly
June 30, 2014
Rated 5.0 out of 5.0 by Rachel12345 Brilliant Staff
We were booked in for 2 nights so that we could take my dad to see the Mary Rose in Portsmouth for Fathers Day. Unfortunately, upon arrival my father was ill and remained so for the entire visit.
Diane, Caroline and the team couldn't have done more to help. They were speedy to react to the issues at hand, and made us feel really looked after. We were offered exceptional 5 star service and were able to make the best of a bad situation as a result.
I would recommend the Holiday Inn, Fareham to anyone wanting a relaxing stay where the team are first class. I will definitely return with my father to get him to the Mary Rose in the near future.
Thanks again and hopefully see you soon
June 27, 2014
Rated 5.0 out of 5.0 by Jerry300 Comfortable room.
This hotel was chosen for it's location. We were pleased with the room and the garden it overlooked. It made a good impression to have a well managed green area outside the window. The facilities were great, the food good and the staff helpful. The only improvement, offered sometimes by other hotels, would be a room safe
June 26, 2014
Rated 4.0 out of 5.0 by Zodiacphil Comments
If you have walking or breathing problems beware, there is no lift and the corridors are stifling as there is no ventilation.
During our three night stay we had to keep asking for milk in our room and there was no spare toilet roll . There was also no toilet roll in the ladies at reception.
WiFi you have to pay for, which is a bit much as most other places it's free.
June 23, 2014
Rated 5.0 out of 5.0 A very relaxing experience
I have stayed at a number of hotels in the Fareham/Gosport area, but this it the one I would choose without question. It is situated near to the small village of Titchfield. The hotel is well managed, the staff are so friendly and professional and the hotel is so clean.
The rooms I have occupied have been spacious, clean and well maintained. On the one occasion I was booked into a "Easy Access" room, I was found a substitute the same evening when I mentioned it to reception. Nothing is too much trouble for the staff.
I will return when I can.
June 23, 2014
Rated 4.0 out of 5.0 by jimmymac27 Friendly staff in my "home from home"
The staff at this hotel are without exception courteous and make me feel welcome.
As a regular guest, I am well-treated and usually given the same room suited to my needs.
June 23, 2014
Rated 4.0 out of 5.0 by jimmy93 Fareham
Overall our stay was very pleasant I was a little annoyed when having dinner on the Saturday evening as our drinks order was a long time being served and I felt my steak was quite grisly otherwise we enjoyed our stay.
June 22, 2014
Rated 4.0 out of 5.0 by swan26 Consistently good
I often stay at this hotel. The quality and service is consistently good backed up by excellent staff. My room was clean, comfortable and provided a good night's sleep. The breakfast offered is also very good with plenty of choice of hot and cold options. The hotel is out of town so a car or taxi is required.
I will undoubtedly stay here again and would recommend.
June 22, 2014
Rated 5.0 out of 5.0 by wood24 Relaxing stay
Nice ambiance about the hotel, friendly staff, clean room, great breakfast. Bathroom needs a refresh but very clean.
June 19, 2014
Rated 5.0 out of 5.0 by Lucy87 Excellent service and facilities
We had an excellent stay for two nights, there was a fault with the plug in the bathroom but within 10 minutes of calling the front desk someone was there and fixed it quickly. The staff were friendly and the breakfast was excellent! Highly recommended!
June 16, 2014
Rated 2.0 out of 5.0 by Derrens1 Poor bar service
Reasonable room. Bar service very poor with rude and complacent staff who have no customer service skills.
June 5, 2014
Rated 3.0 out of 5.0 by DaveyB74 Very Nice but Internet Service Poor
This is a comfortable hotel with a decent swimming pool. Food is good, but it could do with a larger variety and its not a very big menu.
Internet is appalling. My 3g phone had a faster connection than the free service offered to Gold and Platinum members as they cap this service at a very slow speed and want you to still pay for a better service. Not a very good incentive to platinum members but a gimmick.
Rooms comfortable but could do with a seat that can be lounged on for those staying slightly longer.
June 4, 2014
Rated 5.0 out of 5.0 by young Lil This hotel is exceptional
Only faults found the Pancake machine did not work
( but this seems standard at hotels ) Why no apricot Jam for breakfast. But this hotel is Exceptional we advise you visit it is hard to find this high quality. Well done and thank you
June 3, 2014
Rated 5.0 out of 5.0 by jhamil32 Holiday Inn Fareham
Excellent service and amenities - would recommend for both business and pleasure
June 3, 2014
Rated 4.0 out of 5.0 by ship spotters Clean and comfortable - bed and breakfast.
We received a pleasant welcome on arrival at the hotel - glass of wine is a nice touch! The room was clean and comfortable, with the usual tea/coffee making facilities (although there was no fridge)
The hotel was busy (Bank Holiday weekend) with families visiting for Pepper Pig World which meant that the on -site pool/steam room/sauna was full of children and the breakfast service was at full stretch as well. Having said that, there was only a short wait for a table and the food available was extensive, varied and of high quality.
May 8, 2014
Rated 5.0 out of 5.0 by Bev65 Superlative staff
Stayed at the hotel on a much needed relaxation weekend with my husband. The welcoming glass of wine when checking in got things off to a good start & the rest of our stay more than matched up. The staff are all just wonderful, so friendly & helpful they really go out of their way to make you feel welcome. We had room service twice (once because the sight of Peppa Pig in the restaurant prompted a change of plan!), had a meal in the bar & ate in the restaurant and all of the food served was delicious, I can particularly recommend the marshmallow cheesecake! Pool is large, sauna & steam room need a little attention (very wobbly handle on sauna door & steam room not very steamy & smelled a little dank unfortunately) but this didn't affect our enjoyment. Room was comfortable, bed felt a little small but this is probably due to the fact that we have a king size at home. Curly wurly on check out a very nice touch.
We would definitely stay again, it's the staff that raise this hotel out of the ordinary, top marks to all of them.
April 17, 2014
Rated 5.0 out of 5.0 by SM63 Excellant Staff
The Restaurant and Bar staff at the Holiday Inn, Fareham (Chantelle and Emily) plus the Restaurant Manager are the most kindest and polite hotel staff I have ever met in my many years of staying in various hotels.
They made me feel completely at ease and managed to treat me as an old friend, but without being too 'matey'. Very well done.
April 14, 2014
Rated 5.0 out of 5.0 by peppafan Fantastic staff
The staff at the hotel were outstanding. Our group, which included 2 tired toddlers and 2 hungry babies, arrived after a long, wet day at Peppa Pig world and were welcomed by very friendly staff. They offered us a glass of wine and treats for the children. We had a great meal and again the waitresses made a fuss of the children giving them balloons and colouring. Food was good and service was quick. At breakfast there were more balloons and a visit from Peppa which just topped off the girls' weekend! As we left we received a chocolate bar and raisins for our journey home.
The only down side was during our swim we were made to stay in less than 1/4 of the pool as there was a swimming lesson and people swimming in lanes from the health club. There was hardly any room for all the children staying at the hotel to play.
April 10, 2014
Rated 3.0 out of 5.0 by Doobiedoo Ok but not great
Food is poor and expensive. Beer choice is terrible. Room and service is fine. Wifi expensive - should be free.
March 30, 2014
Rated 4.0 out of 5.0 by Titchy12 poor meal deal - 2 courses £20 inc 2 drinks
the restaurant was not busy, but the service was very slow. Both the starter and main course were very slow in arriving, with the restaurant manager explaining that they "were cooked to order" however they appeared mass produced and not freshly cooked. Discussion with her resulted in an apology and a free round of drinks. Staff did not appear very knowledgeable although they were polite and friendly.
The red wine available for the drink offer was pretty mediocre as well. Shame because overall the hotel is pleasant. Stayed 2 nights but made sure we only ate one evening meal there! Great bed, good shower and excellent service by reception, breakfasts are fine
March 29, 2014
Rated 5.0 out of 5.0 by t1m666 Returning Customer
As an IHG rewards member I have stayed at HI Fareham Solent a number of times and I will be returning on 8th May 2014 for 4 more nights. Always guaranteed a comfortable stay, with friendly staff, a good bar and restaurant and all mod cons. Add to that a very good central location, handy but far enough out of town to provide relaxation and a good night's sleep. Looking forward to it already!
March 24, 2014
Rated 5.0 out of 5.0 by neet007 peppa tastic weekend
Thank you, thank you
lovely weekend, was visiting peppa pig world and stayed overnight with you, welcome was warm (especially after an exhausting day with the kids and peppa), room was big and comfortable, and breakfast was amazing, good choice, kids had a bit of everything, pastry, cooked breakfast, fruit and finally pancakes, lovely choice. Check out was smooth and the kids got raisons and curly wurly, just in time to see beautiful wedding cars (wedding fayre at hotel)
If we are ever in that area again...we will pop in
March 24, 2014
Rated 4.0 out of 5.0 by DavyD VERY busy yet friendly hotel
I received an extremely warm and genuine greeting at check-in and experienced no issues with my room. Whilst I didn't dine in the evening I did have breakfast the next morning, and with a large convention in the hotel I found that many items had already run out / been cleared away when I went to the buffet around 8am. I was able to find items I liked, but the choice was much more limited than normal, and as advertised, and I did not have the time nor inclination to request and wait for other items. All in all a good stay and I would stay again.
March 24, 2014
Rated 5.0 out of 5.0 by AH64 Hard to Beat Experience
Haven't been to HI Fareham for some time but standards have remained high. Really good stay with friendly staff and excellent service. Home from Home and strongly recommend.
March 9, 2014
Rated 5.0 out of 5.0 by Frequent Pleasure Tripper An excellent place to stay!
We stayed on a Sunday night and were greeted by a very pleasant receptionist. Our room could not have been better. We went out to dinner in the evening but our breakfast in the nice dinning room was very good and the staff also very pleasant. Our checkout was faultless. We defiantly will stay here again!
February 27, 2014
Rated 5.0 out of 5.0 by Carley82 Can't say a bad word
Stayed as a deal with pepper pig world and can't fault anything at all. Hotel was really nice and staff were very helpful and friendly. A visit from peppa pig at breakfast was a great bonus for my 3 year old. Very child/baby friendly.
February 26, 2014
Rated 5.0 out of 5.0 by Kanobes Fabulous staff - really friendly hotel
It was really nice to receive such a friendly greeting after a long drive with two children. The complimentary treats for myself and my children were a lovely touch. The following morning, the pancake machine was broken so the chef / waitress arranged for pancakes to be made for my children... Great service
February 26, 2014
Rated 3.0 out of 5.0 by TinternetDongler I think I must be staying at a different hotel
I've read a few reviews about this place, some telling of being greeted with a glass of champagne upon check-in, comfortable rooms and good food. Well, this has not been my experience. I had to check whether I was staying at the same hotel as these people. I have stayed here many times over the past couple of years, and while service in general has shown a marked improvement, it still falls short in many respects.
Firstly, I can't even bring myself to go into the restaurant any more, since the last few debacles. Don't get me wrong, the restaurant staff dealt with the issues very quickly and efficiently, but usually the reason I end up in a hotel restaurant is because I'm tired and I want convenience. The quality of the food in no way reflects the price, which is about the maximum that can be charged in a hotel of this standard.
The grill menu isn't terrible, but I've never received something quite as I ordered it. On the four occasions I can recall that I ordered steak, no single order came up the way I ordered it, and the steak was tough. A decent cut will set you back around £18 with a sauce. Not good. I sent one back the other week being so tough I could barely cut it (they don't even give you a steak knife), which was dealt with quite quickly, but considering the first one took about 20mins to arrive, and the second one arriving in another 15 minutes or so, I just choked the second one down despite it still being very tough as it was late and I was tired (oh, I was the only one in the restaurant by the time I'd finished).
The staff are friendly, and do deal with these problems quickly, but after a while that's not really the point.
Recently I ordered an extremely overpriced 'special' pasta dish in a tomato sauce. I'm pretty sure they put some oregano and garlic paste in half a can of Heinz Tomato sauce over a few frozen meatballs and some previously cooked pasta and bunged it in the microwave. Just shy of £15 for that. I would doubt if the raw ingredients exceeded £1 - certainly didn't taste like that. You'd seldom pay anything close to £15 even in a top class Italian restaurant for this sort of thing (or a nice, tasty version thereof).
The beds are hard, the pillows are cheap, uncomfortable (and usually hard). Linens of basic quality. The rooms are ok, but really could do with a bit of a refresh. There is very rarely an iron provided in the room, even though I believe this should be standard equipment for every room, especially for a business hotel. If you ask for an iron when the hotel is full, you have a 50/50 chance of getting one. They aren't steam irons either, even though you can get one from Asda for £5.
They seem to think it reasonable to charge you the equivalent of a months rent for an hour on the Internet (ok, I exaggerate but it is expensive). Considering you could go and buy a 3G dongle with a months worth of internet for around the same price, why would anyone ever bother? I'm pretty sure FREE internet access is standard these days, in almost every hotel and restaurant I visit aside from IHG.
I might sound exceedingly difficult to please, but these problems become exceedingly apparent after staying here more than a few nights, especially on business. It becomes annoying to stay here. I certainly do not look forward to it.
I've stayed here for the last three weeks, and still at reception I get the 'Have you stayed with us before?' line. "I was here last week!", is my reply. Even though I've probably racked up over 60 nights at this place over the years, no special treatment as I fell from Platinum to a bog standard IHG member again as I didn't spend the requisite million nights at IHG hotels last year. Mainly because I didn't want to, I might add.
I don't think I expect too much - a comfortable bed, a decent nights sleep, a good meal at night (which doesn't cost the earth) and a few amenities in the room. That's the stuff which makes business travel less tedious. I know, because most hotels these days get these things right!
February 25, 2014