Rated 4.3 out of 5 by 348
Rated 5.0 out of 5.0 by Dids417 Very good hotel with excellent staff
The staff throughout the hotel were very helpful and charming. The restaurant manager, Alex, in particular was attentive, overhearing that my wife wanted porridge he made sure that she got it, and he worked particularly hard, especially when everyone turned up for breakfast at the same time! The rooms seem to have very good sound-proofing and the curtains let in very little light which made it easy to sleep. As usual with a Holiday Inn forgetting something like a face cloth was no disaster as one was quickly provided. Bed was perhaps a lttle too bouncy if someone turns over a lot in the night and one is not sleeping on one's own. Cleanliness everywhere very good. Don't know why everyone who stays in a Holiday Inn does not join the Rewards Club - always like the little extras!
July 24, 2015
Rated 5.0 out of 5.0 by Robo28 good experience
good hotel stay friendly staff clean and tidy really enjoyed the hotel
July 23, 2015
Rated 4.0 out of 5.0 by hajd very good customer service and nice clean room
Our room was clean, bed was comfortable. Breakfast had a good choice of food. The breakfast dinning area was a bit small compared to other Holiday Inn hotels that we have stayed at and was busy both mornings that we had breakfast. However, the staff were friendly and efficient - overall a good stay and would stay at this hotel again if in the area.
July 22, 2015
Rated 4.0 out of 5.0 by nilesh1979 Great hotel with extras for kids
Great hotel but my only beef was with the extra sofa bed in my room. You could feel the springs on it. Needed to be replaced. Overall rooms are ok, need a face lift for sure. Just 20 minutes away from Peppa Pig World.
July 22, 2015
Rated 5.0 out of 5.0 by Rita 49 A good stay
Although we checked in late and the hotel was very busy, the reception staff were pleasant and welcoming and the glasses of wine that were offered were gratefully received. Room was very clean and tidy and well sound proofed, we did not hear any noise from the ongoing parties that were taking place. Breakfast was well up to Holiday Inn standard (we frequently use Holiday Inns for overnight stops), the waiting staff were courteous and friendly. The only improvement that we could suggest would be to look at the corridor carpets, they did seem a little 'tired' in places. Overall however, an excellent stay. Many thanks to all concerned.
July 15, 2015
Rated 5.0 out of 5.0 by Kate1974 Great Stay
I booked this hotel as part of the Paulton's Park break packages and we were not disappointed.
The hotel is clean and well run. Our children were catered for as soon as we arrived and provided with lovely colouring book packs in the restaurant. The children's buffet was exactly what was needed: chips, fish fingers, pizza etc. if wanted, but also salad, beans and pasta. The steak for me was cooked exactly how I ordered it and was delicious.
All of the staff could not be more friendly and helpful. Our room was clean with plenty of space for 2 adults, 1 child and a baby in a cotbed.
I would highly recommend this hotel.
July 14, 2015
Rated 5.0 out of 5.0 by 4wiggy great hotel
stayed here to Visit Peppa Pig World, very family friendly hotel
July 12, 2015
Rated 4.0 out of 5.0 by VJES Nice Staff and good accomodation
We are Platinum Elite card members, this wasn't acknowledged, as it is at other Holiday Inns. There was a wedding at the hotel and the wedding guests all congregated in the garden outside our ground floor room.
July 8, 2015