Rated 3.5 out of 5 by 181
Rated 5.0 out of 5.0 by cgss Great value
Room was clean. Friendly staff. Breakfast buffet included; although, you do have to pay gratuity to have drinks filled which is kind of stupid. Overall great quality.
July 19, 2014
Rated 2.0 out of 5.0 by SFD52 Far from the best Holiday Inn
The majority of the staff was outstanding, they were friendly and greeted all the guests every time one entered their area, The hotel is "old and tired." There were visible gaps around the door to the outside, the AC couldn't keep up with the moisture entering the room, and the batteries for the TV remote were dead.
I had a medical emergency arise and needed to depart after noon but before 3. Called the desk and explained the situation. I was forwarded to the "Customer Service" lead. Go his voice mail box, left contact information, but was never contacted. Even if they couldn't refund my second day's stay, a phone call would have been appropriate.
July 15, 2014
Rated 1.0 out of 5.0 by Disappointing Experience May want to choose a different location
The breakfast was not edible. The room never got hot water due to a faulty spicket that the hotel staff came to fix twice. The water never stopped flowing. It did not just drip, it flowed. The staff was also unable to fix that problem. The rooms were quite noisy from the hallway if anyone spoke. We have stayed in a number of Holiday Inns that were quite nice, but, disappointedly, this was definitely not one of them.
July 11, 2014
Rated 5.0 out of 5.0 by MonicaW Great Place to Stay
Wonderful Experience. Room clean staff very courteous for a one night stay it was a great experience. I would recommend.
July 9, 2014
Rated 3.0 out of 5.0 by Ladylove Presidential Suite
THe Hotel interior was very nice however it was hot inside.
July 8, 2014
Rated 4.0 out of 5.0 by Anita50 Disappointed
WE stayed at the Holiday Inn, in Fayetteville, for the reunion on the 173rd Airborne. considering the number of people trying to check it, it was very chaotic. We waited several hours before we were able to check in. We had reservations for a King size bed, but had to settle for 2 doubles. Obviously it was over booked. The staff were very courteous & tried their best to get everyone checked in, I felt sorry for them and I feel there should have been more staff on hand for such a large group of people. The cleaning staff were very nice & courteous, but they were also understaffed.
July 7, 2014
Rated 5.0 out of 5.0 by Watson501 Watson
I stay at this hotel frequent for business and leisure. I would recommend this location.
July 2, 2014
Rated 2.0 out of 5.0 by Joey Traveler There is another Holiday Inn in Fayetteville. Try that one!
The other property was at 100% capacity the day I was there so if you like the Holiday Inn brand and are in the area then book ahead of time at that property.
This property is run down and may be in the middle of a remodel. The lobby area and interior hallways were nice, but the grounds, exterior, and exterior hallways were in disrepair and dirty. My room was pretty nice, but has a bad smell. The breakfast was also just ok because there was only buffet with minimal choices.
June 30, 2014