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Rated 3.6 out of 5 by 252 reviewers.
Rated 4.0 out of 5.0 by Staff Very Polite, friendly, accessible, and accountable. November 14, 2014
Rated 3.0 out of 5.0 by check in My husband and I and another couple did not get to check in till after 5:00 pm. We arrived around 10:00 am and knew we would not be able to check in. Receptionist told us to call at 11:00 am. Called at 11:00 and still no rooms available. I went back to hotel at 1:30 and still no rooms available. At 5:00 pm we were still waiting. We left the hotel to get supper and asked the receptionist to give us a call when there was a room available. My friend called at 7:00 and they informed her our rooms were ready. Sorry to say if our area luncheon is there next year I will pay the extra money and stay at a different hotel. This is the first time we've ever had problems at this hotel. November 12, 2014
Rated 5.0 out of 5.0 by Excellent facility We spent the night and attended a luncheon the next day. Our sleeping room and the luncheon room were spacious and we were warmly attended to by the staff. The food and facility were excellent. The hotel was easy to find and parking was adequate. November 11, 2014
Rated 4.0 out of 5.0 by Quality Stay with Great Service I thoroughly enjoyed my stay. I have stayed here every year for the past three years and the experience is always a pleasant one. Room is always clean and comfy and staff are always welcoming. November 10, 2014
Rated 5.0 out of 5.0 by Impressive customer service I recently stayed one night at the Holiday Inn in Fayetteville and it was one of the best hotels I have stayed at in terms of quality service. I was picked up and dropped off at the airport in a van that the hotel provides. Lee had also taken time out of his busy day to drive me across the street to my interview and pick me up. I was vee appreciative. Also, when I checked in, Kelani made sure all of my needs were met and everything was running smoothly. I had also gone to the bar and grille for dinner. The bar tender ( I didn't catch her name) was very nice and made sure to connect me with other guests. Overall , it was a fantastic stay at hotel that really treats you like family. November 9, 2014
Rated 3.0 out of 5.0 by Friendly staff Staff was friendly. Room needed work. Heater was old and very noisy, which woke me up multiple times throughout the night. November 7, 2014
Rated 5.0 out of 5.0 by Bed the The matress was hard, It didn't feel like a firm mattress it felt cheep November 6, 2014
Rated 5.0 out of 5.0 where the customer is important My stay was great, The bed was so comfy, and the room was clean. The breakfast was fantastic. the staff were courteous and attentive. Thank you Holiday Inn Bordeaux. November 6, 2014
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