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Rated 3.6 out of 5 by 319 reviewers.
Rated 5.0 out of 5.0 by Great room and rate Worked most of the time during the stay, but the hotel was great. May 23, 2015
Rated 3.0 out of 5.0 by Pet Charge and Billing I stayed at the Fayetteville-Bordeaux Holiday Inn on my way from Boston to Fort Myers. My wife and I got in late with our 11 pound clawless kitten. I am used to paying a service fee to have our cat stay with us when we travel, but at Fayetteville that fee was over double what I am accustomed to at Holiday Inns I stay at all over North America. Instead of the customary $20USD fee I was charge $50USD. All in I was slightly taken aback by the rate for the cat, but late at night, using my points, and travelling for work (so I can expense). I shrugged it off as a cost of doing business. However, when I received my bill under the door (and realized halfway to Florida) my bill only said $20USD for a pet charge. Checking my credit card I was actually charged $50USD for the cat. So in the end not only was I charged a very high rate for the cat (in my opinion) I wasn't billed properly so I have no way to recoup the funds. Not sure what happened there, but the staff was nice during our stay, perhaps it was a late night oversight, but something your management should have a look at. Graeme May 23, 2015
Rated 5.0 out of 5.0 by good good place,nice people clean rooms great food, conveniently located, awesome staff May 21, 2015
Rated 5.0 out of 5.0 by Pleasantly Suprised Don't pay attention to the negative reviews! With some of the negative reviews I read I was hesitant to stay here. My son who is stationed at Ft. Bragg recommended it, so I booked. I really don't know what the fuss was about, Our stay was excellent! There were some minor cosmetic issues (wallpaper coming up in places and the carpet in our room had some areas where cleaning had dulled the color) but who doesn't have issues like that in their own home? The staff was awesome, from the people at the desk (enjoyed talking geek with them) to the super friendly housekeeping and food service staff. The room, a handicapped accessible, was spacious and comfy. If I visit again, I will definitely stay here!! May 15, 2015
Rated 4.0 out of 5.0 by Room night cleaned I was in Fayetteville for my Daughters Graduation. On my arrival my room was clean the staff was GREAT especially two women with the same name Virginia. They were excellent!!! My last night wasn't good and I was their from the 8th Thur the 11th. My room wasn't cleaned no toilet paper or clean towels and again the night shift Virginia jumped into high gear and solved the problem right away. She was excellent. So because of her I would stay and recommend the hotel Thank you Virginia night shift. May 12, 2015
Rated 1.0 out of 5.0 by Facility and Staff This facility is frequented by the military community. The hotel requires a massive rebuild. Conditions were noisy, air conditioning is loud and in need of repaIr, the odor in the first room and second room I was moved to was of a stinch,...from last century when there were rooms for smokers. The staff at the front desk were disrespectful. May 10, 2015
Rated 5.0 out of 5.0 by good enjoyed my stay with wife and my dog. Service was great. We only stayed over night. May 6, 2015
Rated 3.0 out of 5.0 by Not luxurious as expected Toe nails on floor in the room. Obviously not vacuumed. Hear each time someone leaves their room as well as takes a shower. Breakfast was cold and not worth the additional price. No more than a continental breakfast a competitor. If you make reservations, make sure you are there early to get the room you requested. I requested a King and ended up with a double. I checked in a 6:30 - May 1, 2015
  • 2015-05-28T11:56:17.323-05:00
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