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Rated 3.5 out of 5 by 195 reviewers.
Rated 2.0 out of 5.0 by staff was great hotel is an older holiday inn outside doors are still visible and my room had a wet musky odor. bed was comfortable, very small bathroom August 14, 2014
Rated 2.0 out of 5.0 by Don't let the nice lobby trick you! The front of the hotel and the lobby make this hotel look like it was recently renovated and modern. Unfortunately, that is the only nice part of this hotel. Negatives: The rooms are basically in separate buildings behind the lobby and they are very outdated (or neglected in upkeep). When I got on the elevator the display board was all broken and there were dents and dings all over the walls. The carpet in the room was stained, the dresser drawer was broken, the desk drawer was broken, and there was dust all of the top of the dresser and desk. In the hallways the employees left bags of trash and they would remain there overnight. There are also parking spots on the sides of the buildings that are never cleaned, the trashcan was always overflowing and there were cigarette butts everywhere. Positives: The bed was nice and comfortable. Overall I should have never booked this hotel before reading over the reviews. If you read them it is like a broken record of issues and the manager replying saying they are working on the problems. Sorry to report, but the problems are just being neglected. August 11, 2014
Rated 4.0 out of 5.0 by Shuttle Service is the BEST The hotel is probably one of the nicest Hotel Inn's I've stayed in and I utilize this chain of hotels for both business and leisure trips. The entire hotel was up to date and just very lovely. But for me the best part of staying in this hotel was the hospitality that was shown to me by the two gentlemen who ran the shuttle service. They were willing to drop me off/pick me up at any of the local restaurants, even offering suggestions along the way. One of them gave me a tour of the hotel when I inquired whether the hotel had an ATM. The room was decorated quite tastefully, however I was disappointed in the lack of an alarm clock or electrical outlets. The only other disappointment for me was that the room was not ready until 2 hours after check in. August 11, 2014
Rated 4.0 out of 5.0 by Great Service The Hotel was clean and the room was clean. The view was not so good, had a view of the parking lot but for a lesser cost in price, that's what I got. The bed was too firm. Overall the service was excellent and the staff were helpful. Breakfast was the best part, good food and good service. I will stay there again and also recommend it. August 10, 2014
Rated 5.0 out of 5.0 by great business stop great location for doing business in Fayetteville area. easy access to many routes. for business travelers that utilize direct billing for hotel stays, you will still be subjected to $50.00 credit card/debit card hold per day for what they call incidentals. this hold can remain on your card for up to one week after check out August 9, 2014
Rated 5.0 out of 5.0 by Awesome Staff While visiting the Fayetteville area to attend a family reunion, I found that the overall staff; event, registration, house-keeping, catering went over and beyond my expectations for the weekend. I will definitely return to this hotel in the future for other events. It's a good location. August 6, 2014
Rated 3.0 out of 5.0 by Room needs updated The hotel has had a few upgrades but the rooms still need some serious attention. The carpet in our room was filthy. August 6, 2014
Rated 5.0 out of 5.0 by Excellent Staff I spent 5 nights at this hotel, a combination of business and pleasure. The service was excellent and all of the staff were friendly and personable. The rooms were clean and comfortable. The location is centrally located to restaurants and shopping with in 0.5 miles to 5 miles. I would recommend this hotel. August 5, 2014
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