Rated 3.0 out of 5.0 by sw13 Okay for one night
stayed there for one night on business right after a salmonella outbreak caused around 70 people to be ill. I found this out after I checked in and saw on the news. Front desk could have advised me of this when I checked in. I did not eat or drink anything from the hotel, and I did not get sick.. Feel like I dodged a bullet.....
May 20, 2013
Rated 5.0 out of 5.0 by LeeT comfort
A great stay when visiting family in the hospital. Perfect bed to rest and relax in after long,long days. Service is always great and every effort is made to make my stay comfortable.
May 19, 2013
Rated 2.0 out of 5.0 by Mountainbound Early check in delayed, and delayed, and delayed
Although we had called a month ahead of time to request an early check in, then a week ahead of time to confirm it, and an hour ahead of our arrival to reconfirm -- the hotel could not deliver. We twiddled our thumbs waiting to leave our dog so that we could attend the SF graduation. which made for a very stressful ceremony!
The hotel room and restaurant were very nice, but we were disappointed that our "Priority Club" status and careful forward planning got us nothing.
May 15, 2013
Rated 5.0 out of 5.0 by Dom13 Comfortable bed and great service
Thank you for such a wonderful stay. Everyone was so friendly and the room was very clean. I always enjoy my stay here.
May 9, 2013
Rated 2.0 out of 5.0 by alexis4631 Pictures present hotel as a much higher quality hotel than actual quality.
Good service, but older, hotel in need of restorations. Appears to have originally been a 2 star low-end hotel chain purchased later by HI. Carpets are filthy and stained. For myself, dirty, badly stained makes me feel unsure about the cleanliness of everything else...like linens, bath, etc.
April 26, 2013
Rated 5.0 out of 5.0 by TJPSR Fantastic
Have stayed there in the past, the hotel is a little old even though they renovated. Some of the internal cosmitics in the room could improve, but the staff is what makes the stay. Everytime I'm in Fayetteville, I will stay at the Bordeaux. It's easy to compare hotels, but hard to compare the people. I stay in holiday inns 6 months out of the year, there are some I would blackball and never stay again, this one is a five star for the people.
April 24, 2013
Rated 5.0 out of 5.0 by crashfamily Great Service
We had an unexpected stay in Fayetteville after a car accident on I95. Everyone at the hotel from the front desk to Faith in housekeeping was exceptional! The room was very comforable and quiet,which was a pleasant surprise being right across the road from the hospital. The breakfast in the morning was also very good. Thank you for the excellent stay.
April 16, 2013
Rated 4.0 out of 5.0 by FREDA8590 Elevator service
The property is absolutely stunning with the recent renovation, and the service was wonderful; however, the elevators should have been replaced also as they took WAY to long to go up and down and also, we were on the back side of the hotel and there were NO LUGGAGE CARTS over there which made lugging your suitcases up and down tiresome. Suggest servicing the elevators and putting luggage carts near the elevators for everyones use!
April 15, 2013