Rated 3.9 out of 5 by 41
Rated 5.0 out of 5.0 by pacificsierra Hospitality
The staff is always very friendly and the rooms are very comfortable. Always sleep soundly here! The team always takes good care of my special requests as well!
November 26, 2013
Rated 1.0 out of 5.0 by Brow1221 They should not rent out the rooms surrounding their makeshift restaurant/bar
I was placed in a room on the second floor with a window facing their bar/restaurant, which is a temporary location while they fix up their other one. It is hard to relax and sleep when the walls are thin and you can hear everything happening at the bar. I'm sure the sound echoes over the pool, which did not help the situation.
I will not stay here again while construction is going on and they have people eating and drinking in the pool/game room.
November 18, 2013
Rated 3.0 out of 5.0 by hardworkinman Great for my stay
Comfy bed, great restaurant. Very nice facility. Clean throughout.
November 15, 2013
Rated 3.0 out of 5.0 by SJoelG Eating in the temporary restaurant w/the smell of chlorine is not appetizing.
[Stayed Oct '13] The restaurant and bar off of the lobby were in the middle of construction so the hotel had moved it's restaurant into the area adjacent to the pool. As you walk in, the overwhelming smell of chlorine is quick to hit you in the face. This made for an awkward dining experience for one dinner and one breakfast. Once the new restaurant is complete (which seems to be several months away), this should not be a problem.
Also, the front desk has a "spin wheel" for IHG Rewards members - which I am - but at no time did they ask me to spin the wheel. Not sure why it's there and I'm hopeful that I receive my points for my stay. My rewards # was included when I made my reservation but not showing up when I checked in. The person at the front desk asked me to write my name and address on a piece of paper and said they would look up my rewards # at some point when they had time. Weird.
November 3, 2013
Rated 5.0 out of 5.0 by Traveler12393763s Business Travel in Fon Du Lac
Great. Nice people. Forgot my glasses at the hotel and they shipped to my house the day later.
November 1, 2013
Rated 5.0 out of 5.0 by ksrobkat Family Getaway
We chose this hotel as a weekend getaway to spend time with some old college friends and get our kids together. The kids loved the pool and hot tub and the adults had a blast hanging out by the pool. We loved the open concept of the pool area and that the extra space prohibited a chlorine smell that often accompanies pool areas. The service was outstanding and the bar and grill had incredible service that left us feeling like royalty. I would recommend this place to any family looking for a nice and inexpensive hotel to hang up your hat for a night or two. There is a lot to do in the area too, including restaurants, go carts, movies, and shopping.
October 24, 2013
Rated 2.0 out of 5.0 by ultrarunner100 Tired Property Not Well Kept
This property is very old. Considering what is usually offered by IHG hotels in this price range, I would have expected an elevator and automatic doors for ease of coming in with luggage. The housekeeping/laundry room door was perpetually open, affording a unpleasant view and the hall blocked with large carts full of used laundry.
In our room, some surfaces were sticky. Yuck. The light above the bathroom mirrow didn't work. Worst, the plastic laundry bag provided in the closet was a torn, soiled one that they'd refolded and hung up for reuse. Eeeeeeew. I would not even put my dirty laundry in there.
Our check-out slip was not yet placed under our room door as we were leaving. However, we saw a hotel staffer (maintenance guy?....not wearing any kind of uniform, sloppy dress) walking the hall delivering the slips. So, we obtained ours from him upon request but when I gave him our room keys since we were leaving he seemed truly shocked and didn't seem to understand why. Other than that he had everyone's receipts he made me wonder if he actually worked there.
We'd requested a quiet room on a busy Saturday night and that request was fulfilled to good satisfaction.
Overall though, even a tired old place needing renovation could still be kept a bit better than this one.
October 20, 2013
Rated 5.0 out of 5.0 by Unkn excellent staff
We totally enjoyed our stay and would stay again! The property was clean and the staff was pleasant and helpful. Excellent stay.
October 15, 2013