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Rated 4.0 out of 5 by 74 reviewers.
Rated 1.0 out of 5.0 by Very Poor Experience Several months ago I planned a trip for my family and I to travel to Fond Du Lac, Wisconsin for a family gathering. Having never been to the area, I looked online for the nicest and most reputable hotel in the area. I choose the Holiday Inn Fond Du Lac for three nights between Friday, July 18, 2014 and Sunday, July 20, 2014. The choice of a Holiday Inn was deliberate based on past positive experiences years ago. Immediately after arriving, I began to question my decision. After exiting our vehicle there was an odor of spoiled milk in the air. As we drove from the lobby area to our room, the odor was clearly coming from the trash container area in the parking lot. After parking near the rear of the property, it became clear the odor permeated the property. After entering the two adjoining rooms on the second floor of the building, we were greeted by more foul odors inside of our two adjoining rooms. Once inside the rooms, it became clearly apparent the room did not meet even our minimum expectations of what a Holiday Inn should be. It looked as if the rooms had not been vacuumed in some time and the air conditioning unit had trash and food particles inside of and on top of it. Visible on the white sheets near the pillow was a semi-clear white substance in a linear pattern. In plain view on the pillows, were at least 5 long black hairs. The hairs were laying on top of the pillows which indicated to me that the sheets had not been changed. Based on the foul odors and the unacceptable condition of the room, we attempted to locate another hotel in the area. We were unable to do so the first night. We departed the hotel the following morning and located a new hotel 20 minutes to the north. The only positive thing I can say about this incident was that before changing the bedding, the staff saw the poor condition of the room and allowed us to cancel the remaining two nights. I’m unclear as to whether this was an isolated incident or whether this is a new norm for Holiday Inn, but I and family are very disappointed in our experience and not in line with our perceptions of what a Holiday Inn should be. July 25, 2014
Rated 3.0 out of 5.0 by bathroom not as clean as i would expect. that is it. this is getting irritating. July 24, 2014
Rated 5.0 out of 5.0 by It was good. I was there for a cousin's wedding and stayed overnight. The room and the bed were comfortable. The free breakfast buffet the next morning were good. July 24, 2014
Rated 5.0 out of 5.0 by accommodated and helpful staff Took time to map out the driving directions to function we were attending. July 23, 2014
Rated 5.0 out of 5.0 by Very nice place I arrived after a 6 hour car drive and wanted to relax. Even though the hotel was packed with a wedding and a lot of teenagers for a sporting event, the room was quiet. The staff was attentive and took time to answer any questions asked of them. I have stayed at other places that weren't nearly as crowded, and the noise level was distracting at least and very annoying at most. I did not have that issue here. I would recommend this hotel and will stay here again if I am ever in the area again. July 17, 2014
Rated 5.0 out of 5.0 by Nice property, friendly staff Enjoyed our stay. Staff (Jacob H. especially) was very helpful and accurately conveyed reservation information. Breakfast was good. July 16, 2014
Rated 5.0 out of 5.0 by Family Wedding Event My husband, daughter, grandaughters and I really enjoyed our stay at the Holiday Inn. We attended a family wedding event held at the hotel so there was a huge group of us staying at the hotel. Because of the event our rooms were discounted. The room used for the wedding reception was very nice. The staff were nice. We ate and drank in the restaurant/bar in the afternoon before the reception and enjoyed the drinks and food immensely. Our room was in the back farthest from the lobby but it wasn't a huge distance. It was worth not having to hear a lot of the commotion from people coming and going in the lobby. I may have slept better if I had been able to figure out how to keep the A/C fan constant. The on and off of it woke me up. Access to the hotel from the freeway was so easy. The hotel is on the edge of a prairie, but just on the edge of the city. All in all we had a good time, good food, and a great experience. July 16, 2014
Rated 5.0 out of 5.0 by Get a way Front desk and really all staff were wonderful. It is an older hotel but was kept clean. July 7, 2014
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