Rated 3.9 out of 5 by 113
Rated 1.0 out of 5.0 by Roselimo Fantastic Service
Stayed two nights, could not have had a better experience. Noticed all the staff had the same exceptional attitude. Had to make some changes in my itinerary ,the reservation and front desk were very accommodating and worked with me on my variations. Was staying in conjunction with a medical appointment and received rate consideration courteously. The attitude of everyone no matter what their duties were ,were just amazing it seemed like they had a common goal to make you feel comfortable. Had room service for breakfast, Eldrina from the restaurant staff was great. Somewhere management has instilled the true meaning of customer satisfaction and the employees responded.
July 27, 2014
Rated 4.0 out of 5.0 by thommmy Great Room Service
Actually the stay was good, room comfortable, Room service staff was awesome.... my only complaint was not enough channels on TV and no channel guide.
July 25, 2014
Rated 5.0 out of 5.0 by tyno Relaxation at the Holiday Inn
My experience at the Holiday Inn was peaceful and restful. The treatment from the staff was outstanding and very kind... their character display was extremely human with full desire of securing every customer with professional services as needed. My, husband and I will be returning and will recommend others as well... I was having problems with setting my GPS to the address needed and the manager as well as his assistance worked with me on the settings until it was complete, and they did not mind helping, their spirit was free... for my needs and for that, I'm thankful !!
July 20, 2014
Rated 4.0 out of 5.0 by MaryLe Nice Stay
This hotel was convenient to the train station which makes it very easy to get to the airport or most places in teh Philly area. The room was clean and staff was efficient. Pool area was great.
July 18, 2014
Rated 3.0 out of 5.0 by Bargain Traveler Fair value for the price paid
Serves the purpose for an overnight stay, but I would not recommend for a vacation or extended stay. Needs updating. It would also be nice if breakfast were included, or offered at a fair price.
July 17, 2014
Rated 3.0 out of 5.0 by Stahl5 Worst check in ever
Reception poor, receptionist at check in managed to mumble something about being an IHG member. During stay someone mentioned that the hotel had an evening club room for platinum members, at check in I was not advised of this and when I mentioned this at check out the receptionist had a could not care attitude.
Room allocated was adjacent to elevators not, not a good allocation for a platinum elite member.
July 14, 2014
Rated 4.0 out of 5.0 by Howdawg Convenient and Comfortable
We have stayed at this Holiday Inn numerous times over the past 7 years and have never been disappointed by the quality and dedication of the staff. The bar area and the restaurant are all top-notch. The only drawback is the local conventions that go on right next door to the lobby area which sometimes hamper parking. We have been pleased with our stays and if there were any problems the staff worked them out to our satisfaction.
July 12, 2014
Rated 5.0 out of 5.0 by BusinessGuy66 Good Value
Good value for a comfortable room in a good, safe location. The breakfast buffet was very good and staff was responsive
July 11, 2014