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Rated 3.9 out of 5 by 120 reviewers.
Rated 4.0 out of 5.0 by Excellent location. I had stayed here in October 2013 and was equally impressed with the quality of the hotel and service. Breakfast buffet was very good. Staff in restaurant was very friendly. Room was clean as was my bathroom. Room was spacious. Bed was comfy. Pillows were a little "marshmellow-like" but soft. Restaurants were abundant in a 5 mile radius with tons of styles to chose from. My only complaint was I booked the room as an IHG member, but wasn't recognized as an IHG member when I checked in. That brings their ratings down a notch. This left a bad taste in my mouth even though the staff was friendly and apologized. But I still didn't get my traditional IHG member gift bag like I usually do....they need to work on that. They are less than 2 miles from I-276 and 30 minutes from downtown Philly. Would stay again for the staff alone. August 17, 2014
Rated 5.0 out of 5.0 by Superb staff and attitude I haven't stayed at a Holiday Inn since 2002 and was pleasantly surprised at the remarkable improvements and turn around of professional courtesies and attention to details. I travel a great deal and stay where my company makes arrangements for me. My only regret is the smell of mildew on the shower curtains and the very slow drainage of the tub. I stayed in two different rooms and the problem was present in both but could be due to the age of the building. Having said that, I would still stay here anytime I find myself in Philly and would highly recommend others to enjoy the friendly staff and roomy atmosphere. The pool and exercise room were spotless and modern. August 14, 2014
Rated 5.0 out of 5.0 by Counter service excellent and room was clean Stay at this hotel was to be near hospital for my wife's surgery. Upon arrival I discussed the length of stay, not knowing if three or four days would be necessary,Gentleman at front desk said everything would work out and he would need for me to notify him in a timely manner of which I did and it all did work out, I forgot his name due to other things occupying my time, but he was a caring and informative employee that you should be proud of to have. Overall experience was great, the room was clean , the beds comfortable and the addition of a couple ammenties that i asked for were in the room upon arrival. Only problem i encountered was in the cafe during breakfast, service was little slow and the flavor quality of some items was inconsistent. When we were served the ladies were polite and did their best to make everything enjoyable, I would highly reccomend this hotel, I would definitely stay again when needed without hesitation. To all the staff thank you and keep up the good work. D.U. August 13, 2014
Rated 5.0 out of 5.0 by great service and caring employees My wife an my experience was unmatched based on everything we needed. The staff was first rate beginning with Melissa at the front desk who also made our reservations by phone with me and explained exactly what our needs would be and then followed thru with all our expectations. Her personality is perfect for meeting people and taking care of any questions or problems which may arise during your stay at the hotel. We used the van service to and from our destination which the drivers were courteous and always on time at the time of pick up and drop off. We had dinner and breakfast at the hotel of which both were excellent. Costs for the room and food were both reasonably priced and both me and my wife plan on staying there again. August 10, 2014
Rated 4.0 out of 5.0 by Business travel I stay here when I travel in this area its convenient clean and comfortable. August 9, 2014
Rated 5.0 out of 5.0 by comfortable accomodations My husband and I stay at this hotel at least 6 times a year and it has always been a pleasant stay as far as the rooms and the staff.. Our last stay on August 2, 2014 was the first time the room did not live up to the cleanliness standards. It was mentioned to the desk staff and handled immediately. We will continue to stay at this hotel because of the manner in which they treat us and handle problems. August 9, 2014
Rated 2.0 out of 5.0 by Enjoyed my stay Everything required for a good nights sleep. Room was clean, staff were pleasant. Thank you very much. August 2, 2014
Rated 1.0 out of 5.0 by Fantastic Service Stayed two nights, could not have had a better experience. Noticed all the staff had the same exceptional attitude. Had to make some changes in my itinerary ,the reservation and front desk were very accommodating and worked with me on my variations. Was staying in conjunction with a medical appointment and received rate consideration courteously. The attitude of everyone no matter what their duties were ,were just amazing it seemed like they had a common goal to make you feel comfortable. Had room service for breakfast, Eldrina from the restaurant staff was great. Somewhere management has instilled the true meaning of customer satisfaction and the employees responded. July 27, 2014
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