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Rated 3.6 out of 5 by 306 reviewers.
Rated 1.0 out of 5.0 by Holiday Inn-Fresno Aiport I have stayed at dozens of Holiday Inn's throughout our great country and this has to be down near the bottom of all of them. When checking in there were 4 people in front of us and only one person working behind the desk. After a wait of 20 minutes we were finally able to take our turn. The desk clerk was very slow, and I have to believe new at his job. After walking into our room it was apparent that this is a very old and outdated hotel, and the room was not very clean as the carpet was dirty. The noise in the hotel was very loud from the hallway, as well as noisy from the rooms on each side of ours. Very poorly lighted and nearly no insulation. The air conditioner could not cool the room down any lower then the lower 80's and it was 103 degrees outside on the day we were there. Overall a very poor experience and a hotel that I would definitely NOT recommend. The one good thing about this hotel is that you are directly across from the gates at the Fresno airport. August 31, 2015
Rated 1.0 out of 5.0 by This property is deteriorating Under staffed. Showed up with over 6 people in line and one service person at the desk, answering phones and checking people in. Took over 30 minutes. Room was hot, ceiling tiles were missing, electrical wires hanging from the AC unit, chairs broken, old soap in the shower. It will the the last time I stay there. I am surprised that Holiday Inn would hang their name on this property. August 28, 2015
Rated 5.0 out of 5.0 by flight from las vegas to fresno booked the hotel because of the indoor pool.had a flight in from las vegas so the shuttle picked me up at the airport.had the best mix drink (long island iced tea)i recommend the food .i went to the shania twain daughter and i loved the indoor pool August 27, 2015
Rated 5.0 out of 5.0 by Convenient My wish list would be better coffee service in the room - and more of it! August 27, 2015
Rated 5.0 out of 5.0 by Nice Stay in Fresno Right at the Airport I recently traveled to Fresno for business and was delighted to be able to walk right out of the airport and go just a very short distance walk to the hotel. It is literally right there. They have a nice outside presence and was greeted very nicely at the front desk. Even though the hotel is across the street from the airport, my room was very quiet and I wasn't disturbed by any plane noise. I would definitely stay at this hotel again! August 27, 2015
Rated 4.0 out of 5.0 by stay at fresno Bathroom could definitely use an upgrade but the beds were very comfortable August 25, 2015
Rated 2.0 out of 5.0 by No A/C and 90 degrees in room - filthy vents Poor room.. Impossible to sleep when room temperature is 85 degrees... Unresponsive management staff August 24, 2015
Rated 1.0 out of 5.0 by My worst Stay Ever Our room was nowhere near up to standard. The bathroom was dirty, filthy tub, moldy tub enclosure, bath mat that was so black that no one would or should use it and sink that looked like it was falling off the wall. The toilet paper holder also was popping out too. I showed to the manager (Joel) and he had someone come in to fix the bathroom issues. The ceiling had spitballs all over it over the couch area and light bulbs were blown out so the room was very dark in areas. Just not acceptable for any standard. Along with a catering chair at the working desk in this king executive suite. We ended up moving to another room and things were somewhat better. Then there was the pool. It was not accessable monday, tuesday and part of wednesday because of "pool parties" over the weekend. They had no chemicals to put in the pool and then told me numerous times it would be ready and each time I walked down in my suit etc I heard another apology and yet no solution to the pool issue. I picked this hotel because of the 100 degree weather. The Holiday Inn chain should be embarrassed at this kind of management of a facility. We have stayed in many many of your hotels and this was by far the worst. on another note I had wonderful service from Daniel the maintenance person and Everette at the front desk couldnt have apologized for all the things that were out of his control. They deserve medals for having to work in these conditions. August 23, 2015
  • 2015-09-02T11:55:02.486-05:00
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