Rated 3.0 out of 5 by 66
Rated 3.0 out of 5.0 by Manager001 overpriced
stains on carpet. hair in tub. .couldn't get ac to come on. smoke detector battery died and it woke me at 3:30 am. . kept beeping every few minutes. No rest after that..
December 6, 2013
Rated 2.0 out of 5.0 by MLES13 Surprised this property hasn't lost it's charter.
Although the staff was kind this property's deficiencies do not make for a comfortable stay. Lobby feels clean and welcoming but the buck stopped there for me. The mechanical systems in the building are ancient and don't function properly or adequately. It was incredibly warm in the room and there was no way to make it right. I could not sleep comfortably. Being told to "open the balcony door" so that you can find some comfort really isn't acceptable. I couldn't rest comfortably with a door unsecured in the first place but the truck/train noise outside makes that option an impossible one. Lots of room for improvement here.
November 24, 2013
Rated 4.0 out of 5.0 by Aanaya Would recommend!
Work puts me up here and can not complain. Other then being waken from other room doors slamming I have no problem staying here! Staff is always friendly, restaurant food good, (dinner is better than breakfast) beds are super comfy and staff always friendly$
November 22, 2013
Rated 2.0 out of 5.0 by Debora59 No Thrill Deal
Made our reservation through the hotel. Once we arrived and went to our room it was dirty, carpet filthy air conditioner was broken. We were changed to another room with a balcony which upon arrival they said they didn't have. The air in this room didn't work as well then we were told it was central. We had no heat. This hotel has no extras to offer. It was to be newly remodeled, no micro wave, fridge no extras of any kind. Had to request a fridge for meds.
November 21, 2013
Rated 5.0 out of 5.0 by JoBaseball Great experience
The hotel staff were very attentative and engaging. The hotel grounds and room was very clean.
November 19, 2013
Rated 2.0 out of 5.0 by trainersteven Service YES! Room Comfort a HUGE NO
If it was not for the Superior Customer Service I would have checked out minutes after checking in, room had no AC, NO air movement so very stuffy, guy next door was yelling at his tv, food in restaurant was very limited and not too good, but the drinks were made GREAT! the customer service was Superior they moved me rooms, still AC worked very lightly and did not really cool room they are still working on this HUGE Issue so it maybe better later but you may want to check on it first. Also hotel has A LOT of outside noise buses and homeless outside yelling at each other in the streets.
Side Note: This hotel is 1 Million Times better than the Holiday Inn Panama City Beach Florida Resort so NEVER Stay there!
November 1, 2013
Rated 4.0 out of 5.0 by TuolumneGuy In Transition
AC issues still exist, but they are being worked on. Less homeless around the property. Garage is well lighted and safe. Restaurant has excellent food but a little pricey. Kudos to the staff and owners for their attention.
October 30, 2013
Rated 4.0 out of 5.0 by dowjones08 Sudz in the City
I was in town to participate in the Sudz in the City Beerfest. This was a nice hotel amidst the hustle & bustle of Fresno
October 22, 2013