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Rated 4.3 out of 5 by 822 reviewers.
Rated 1.0 out of 5.0 by Beds were comfortable The rooms themselves were adequate, the staff was somewhat friendly due to the fact that we had to wait so long for our rooms. The restaurant was absolutely terrible, would not recommend to anyone. July 31, 2015
Rated 5.0 out of 5.0 by Great Service the food was really good and the staff was very accommodating. July 31, 2015
Rated 5.0 out of 5.0 by Great night away. Easy check in, clean good sized room and easy check out. July 31, 2015
Rated 5.0 out of 5.0 by Best value in summit county Had to book on a busy weekend at the last minute. I was pleasantly surprised at the accommodations, and the customer service was OUTSTANDING. Clean, recently built/renovated, and had a great lounge. The only problem was that my window looked out into a sort of hallway, which was disappointing considering the amazing view in the area. However, the staff told me that they always rent that room last (I had made the reservation last minute) and that they would upgrade me to another room if there were ANY available (I didn't have to ask.) They were very apologetic about that and offered me a free item in the lounge for the inconvenience of having no view. Some of the best customer service I've experienced in the hospitality industry, regardless of the level or price of of hotel. July 30, 2015
Rated 5.0 out of 5.0 by What A Great Experience My family and I was traveling and needed a place to stay so being IHG members we usually tend to find IHG facilities. We found this hotel in Frisco, Co and it was fantastic. We were pretty exhausted from traveling all day also we have a 4 year old who was tired. The bed and pillows were great and comfy and the staff was fantastic. This place has been coached well on customer service b/c they nailed it. I didn't get to try the restaurant there but after reading some of the reviews I wished we had stayed their longer. Maybe next time our family will decide to stay there for a longer period of time instead of being passer bys. July 30, 2015
Rated 5.0 out of 5.0 by Great Service Always a great experience at IHG hotels, but this one was above average. Staff was great and checkin was easy and quick. July 30, 2015
Rated 5.0 out of 5.0 by great night, fantastic views Ethan wa very helpful with dinner recommendations and things to do in the area. I will definitely make this one of my stops on my travels throughout Colorado July 30, 2015
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