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Rated 4.0 out of 5 by 374 reviewers.
Rated 4.0 out of 5.0 by Nice hotel, shame about the resturant Great location, friendly staff, clean and comfortable accommodation for your skiing trip. Regardless of the convenience of the attached restaurant you should avoid at all costs, unless you appreciate waiting over an hour for your food! March 7, 2014
Rated 1.0 out of 5.0 by Nasal excrement on the wall. Nasal excrements were smeared on the wall next to the bed (with nose hairs in tact). Do I need to add more? If so: a. Lamps were missing light bulbs (makes it hard to see) b. Trash wasn't removed from bathroom c. Hair from the nether-regions were on the toilet rim d. Pillow had a blood stain on it. Yuck. March 7, 2014
Rated 5.0 out of 5.0 by Excellent Customer Service! Several member of the staff went out of their way to make our stay enjoyable and relaxing: Jamie Lee, Kyle & Loraine. Thank you. March 5, 2014
Rated 5.0 out of 5.0 by Valor por precio La atención extraordinaria y la habitación limpia y confortable. Realmente la mejor forma económica de esquiar en Breckenridge. March 5, 2014
Rated 5.0 out of 5.0 by Excellent hotel for price I stayed at this Holiday Inn 2 nights while undergoing some medical tests at a nearby outpatient surgery center. From initial checkin to checkout I found the entire staff to be quite friendly and helpful. The front desk staff even printed my airline boarding passes behind the counter for me while the business center computer was temporarily inoperative. Rooms were clean and comfortable...bed was GREAT especially being sore from some surgery and just wanting to rest. Also had a ribeye steak at the hotel restaurant, it was outstanding as well. I will definitely stay at this property again soon when in Frisco! March 1, 2014
Rated 2.0 out of 5.0 by Nachos?? Eating at the restaurant in the hotel was the most odd and dissapointing expeirence ever. We ordered nachos with mozzarella cheese instead of cheddar, the waiter brought out a plate of chips with canned tomatoes and olives with a side plate of shredded mozzarella cheese. At our request he took them back to "melt" the cheese on the chips. 5 minutes later the same plate was brought back with that shredded cheese on top that had been nuked for maybe 2 minutes, the cheese was barely metled at all. Second dissapointement was when we walked into our room it smelled like smoke (which can happen to anyone) the manager then gave attitude and disgust at the fact that he had to change our room. Our original room was supposed to be a mountain view as per my reservation and we faced a parking lot on the second floor. The room change was actually a better view but we didn't deserve the attitude from the manager when the complaint was out of our control. My recommendation would be to stay somewhere else... February 26, 2014
Rated 5.0 out of 5.0 by Amazing spa and staff All of the staff were very friendly and helpful, and the hot tub and sauna were terrific. Convienient to ski areas and shops in town. February 25, 2014
Rated 2.0 out of 5.0 by vacation week 2014 I have stayed at this hotel allmost every year for more then 15 years. I will most likely not come back. During the week the Olympics were on, the local NBC channel carrying the games never worked in our room. None of the local channels worked. I called every day to ask the problem, it was never resolved. We had hoped to view the games in the evenings, and I was told it worked in the Bar. The second item, after skiing all day every day was the ability to use the pool and hot tub. Neither were working most of the week either. Both were as cold as the snow outside. Third the driveway on the side of the building had ice build up that nearly got our car stuck in ruts. Even the warm afternoons, it seemed no one took advantage to remove the ice buildup. There was even a small front end tractor buried in the snow! February 24, 2014
Rated 4.0 out of 5.0 by Comfortable bed, good location Walls are paper thin, never got replenished towels. Pool and sauna were nice as well as the hot tub. Location is good as you can catch a ski shuttle across the street behind the Safeway. Staff were friendly and helpful. The restaurant had okay food but the Service was very slow. There didn't seem to be enough people working in the restaurant. At dinner I had to wait over 30 minutes for a sandwich and salad. It might've been because the weather was really bad but I would think that most people in the Frisco area are used to a lot of snow. February 15, 2014
Rated 5.0 out of 5.0 by way to much money... Way over priced for a hotel I do alot of business with. You would think you could do better than that for a regular. I pretty much live in hotels and this was the most expensive room I have ever gotten. February 12, 2014
Rated 4.0 out of 5.0 by served its purpose I will start by saying that the reservation process and check-in were very straightforward. The room was expensive for what you get but that is par for the course for a Saturday night in Summit County during snow season. That said, the room had some issues. It was so warm we had the AC on even though it was February and there was a blizzard raging outside. The mini fridge door would not stay closed and the freezer tray decided to self defrost in the middle of the night. Lastly, not all channels are available in every room. The desk staff did offer a free drink in the hotel bar for the TV issue. February 12, 2014
Rated 5.0 out of 5.0 by Staff is amazing! Thank you for a wonderful stay. The staff was very very helpful and would recommend anytime I have the opportunity. February 12, 2014
Rated 5.0 out of 5.0 by Very comfy and quiet stay My girlfriend and I had a great relaxing time at this location, staff was very accommodating such as giving us more coffee. The jacuzzi and pool were quite refreshing. February 9, 2014
Rated 5.0 out of 5.0 by Great location and value We enjoyed our stay at the Holiday Inn in Frisco. The location is excellent and the staff could not be more helpful. February 3, 2014
Rated 5.0 out of 5.0 by Great Stay! We absolutely loved our stay! The room was so clean and the beds so comfortable. We had drinks in the bar and it was a great place to relax by the fireplace and chat with great friends! There were several t.v.'s in the bar which made everyone's viewing choices available. The breakfast in the restaurant was delicious, convenient and our server was great! We will definitely be coming back next time we snowboard in the area. February 3, 2014
Rated 2.0 out of 5.0 Unsatisfactory When we arrived we arrived a little early, went to the counter and the lady told us our room was not ready & to have a seat in the lobby. After waiting for over an hour we went to the counter and asked how much longer, she said check in was not until 4pm, if this was brought to our attention in the beginning we could have left and came back later. We left then and did not return until 10pm, A gentleman with long hair behind the counter helped us this time, he was this locations saving grace. My husband stays at Hoilday inn and affiliates on a weekly bases, so for the atmosphere, rate and service this location did not meet our standards. I do give credit to the gentleman with long hair, very nice young man. February 3, 2014
Rated 5.0 out of 5.0 by 10, EXCELLENT, I love it 10, EXCELLENT, I Love it and will stay again if I am in the area. January 29, 2014
Rated 5.0 out of 5.0 by Exceptional staff Incredible staff , wonderful room and very convenient location. We are weekend skiers from Denver who are very happy to have a place like this Summit County location we can use to avoid I-70 on Saturday morning. The staff is icing on the cake. January 29, 2014
Rated 5.0 out of 5.0 by Great place! Really enjoyable experience! Also the receptionist Jamie was very hospitable, and beautiful. January 25, 2014
Rated 2.0 out of 5.0 by Great for a stay,but amenities suck.. So this was my second time staying at this hotel. We wanted to be close to the mountains and not spend an outrages amount for one night. But I still think the amount we paid was too high. The amenities were either not working or barley working. Hot tub was like warm bath water; and the pool was suppose to be 84 degrees but this was not the case. And the suana did not work at all. The front desk assistance was poor. When sharing with them that the side walks were completly iced over she said "Oh well he put ice melt down this morning. Well guess what maybe saying you would look into to it would be much better. This would show you actually care and are concerned for your customers safety. The parking lot never got plowed while we were there and we were walking in about 5 inches of snow. Not bad but when your trying to pack up it's not very easy to care luggage to your car in this much snow.. I also had called the hotel about a possibly left wallet, an hr went by and no return phone call. Called again and the gentleman that I talked to was attentive and applaugized and did the looking while I was on hold. It's amazing what you can find when you actually take the time in looking for it. Thanks, Scott. January 16, 2014
Rated 5.0 out of 5.0 by Great Hotel with Great Locations We choose the Holiday Inn in Frisco, CO because they deliver a great value and with easy access to I-70. The hotel sits just off the freeway but you never hear any road noise. The hotel is clean, the restaurant is very good with lots of beverages on tap and the people are very friendly. I have stayed at this hotel every time I have skied in the last 5 years. Highly recommend this Holiday Inn for overall value, locations and good service!! January 15, 2014
Rated 5.0 out of 5.0 by Great mountain retreat The staff was very professional and courteous . Rooms clean and extremely comfortable. January 14, 2014
Rated 5.0 out of 5.0 Always love the king Great bed and comfortable pillows. Never done me wrong. January 8, 2014
Rated 4.0 out of 5.0 by Great staff The staff was great. Elevator was broke. Room was really small for a holiday inn. Room was a little dirty for a holiday inn madey feel like I was at a best western. For the price, location, and staff well worth the stay. I will be back. January 8, 2014
Rated 5.0 out of 5.0 by Great Hotel for the Price We stayed at Holiday Inn at Frisco first weekend of January 2014. I was very pleasantly surprised at the comfort of the beds and pillows and how clean the room was. On vacation, we normally stay at 5 star hotels but for skiing, we want convenience, cleanliness and comfort for a reasonable price and HI served us very well. We will be back. January 7, 2014
Rated 1.0 out of 5.0 by Worst hotel EVER Too much to list. WORST HOTEL I HAVE EVER STAYED AT. WILL NEVER RETURN OR RECOMMEND THIS FACILTY TO ANYONE!!!! January 7, 2014
Rated 2.0 out of 5.0 by Needs Improvement The staff here is friendly and they try to help, but I don't think they have the tools. I asked to have someone check my refrigerator because all of the food I had bought the night before froze. No one did. I called the front desk, they sent someone to adjust it, in the meantime I found the knob to do so and made a slight adjustment, but I guess it was all or nothing, because it didn't freeze, but it didn't keep it cold either. I called down to the desk because the tub would not hold water and was told Maintenance was gone and they had no way to fix it, but then it wasn't fixed the next day either....at least a work order could have been submitted and it fixed the next day. When I asked about the transit station to the Summit Express; I was NOT told about the stop at the end of the sidewalk that takes you to the station, but was directed to walk up the hill, across the street and behind Safeway. It wasn't until coming back from the transit station via that route that we discovered the bus stop within steps of the front door of this hotel. The restaurant was a chaotic mess the first day, orders not delivered hot, correctly, or timely. The last day it was much better. Housekeeping was sketchy, sometimes I got a ice bucket bag, sometimes not. I wasn't for lack of trying, the front desk was never rude or unhelpful, I just don't think they had the support or tools they needed. January 7, 2014
Rated 4.0 out of 5.0 by Great Location Everything was better than expected. Food service employees were always accommodating, especially take-out and random coffee trips. All staff worked like they wanted to be there-great hustling on their part!! Onsite facilities(pool, gym, business room, game room were always accessible and clean. Side door access closest to room was great! Perfect location to access Silverthorne, Copper, Breckenridge and Keystone from I-70 right in the heart of the Rockies!!! January 7, 2014
Rated 1.0 out of 5.0 by Horrible Experience Rooms was not cleaned or serviced after first night. We actually checked out a day early because it was so terrible. Hotel staff was not friendly. They actually seemed flustered with any small request that as an Ambassador Platinum I felt was more than reasonable. January 7, 2014
Rated 1.0 out of 5.0 by Do not stay here Don't stay on the 6th floor. Elevators don't really work -- I had to go to the 5th floor and then take the stairs. Also we had another room 391. Smelled like urine, and on top of that house keeping never cleaned the room on the 2nd day. This is not a hotel I would recommend. Not the Holiday Inn that I would expect. January 7, 2014
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