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  • 1 888 HOLIDAY
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Rated 3.8 out of 5 by 145 reviewers.
Rated 5.0 out of 5.0 by Nice place, close to hospital This was a very nice hotel. Clean and close to NE Georgia Medical Center. Free full breakfast was good. They even offered a military discount when we asked. Staff was very friendly. Good place to stay. April 4, 2015
Rated 2.0 out of 5.0 by Nice Facility, but VERY NOISY This hotel is fine as far as appearance, cleanliness, furnishings, and facilities. We had late snacks at the bar previous to going to our room, and the bar, staff, and food was great. HOWEVER.......do not get your room anywhere near the patio adjacent to the bar/dining areas. Folks seem to congregate here and smoke, party, and talk very loudly. After a call to the front desk did nothing to stop the noise, we had to change rooms at 1 AM......not something we like to do! I suggest that the management of this hotel lock the doors to this patio, post it as closed, and if folks want to smoke/party, they can do it at the front of the hotel where activity (and noise level) can be monitored by staff! They did comp our room for the trouble (as they should have), but I would've preferred a good nights sleep. Will not return to this Holiday Inn under any circumstances. April 4, 2015
Rated 5.0 out of 5.0 by Lighting Could be better lighting over mirror in main room also in bathroom March 26, 2015
Rated 4.0 out of 5.0 by Business travel Location is great, staff are pleasant and professional March 22, 2015
Rated 5.0 out of 5.0 by Excellent experience From the time of telephone conversation to make the reservation, to the check-n, all the way through check out the following day our experience was great. The room was quiet and comfortable with more than adequate covers and pillows. Room Service was great. There was no room service menu in the room. I called down and talked with a very friendly guy, Robert, who went over a few of the items with me. I was going to walk down and get a menu. Instead Robert brought one up to the room. Service was quick, prices reasonable. I will stay there again! At check out, I talked with the clerk about things to do around Gainsville. She gave me a map of the area plus some pamphlets. We did a tour of the historic square and spent over three hours in the cemetery (map with historic graves marked). It was wonderful! March 19, 2015
Rated 5.0 out of 5.0 by Good place Great location with reasonable pricing. Very comfortable. March 18, 2015
Rated 3.0 out of 5.0 by ok ok It was a place to stay during a recent working out of town. March 16, 2015
Rated 2.0 out of 5.0 by Billing Nightmare for Group Reservation Had initially made a group reservation over the phone. Received the email confirmation and all of the names were misspelled although I spelled them for the person on the phone. I went on-line trying to edit the information but not able to do so for names, so I used the on-line chat service which was wonderful. Everything corrected and then sent to the hotel to pay for the group with a credit card authorization. Three times, I tried to get confirmation etc regarding billing and responses were, we didn't get anything, send it again, the person you want hasn't shown up yet. The day of the group reservation, 3 of 7 were billed correctly. The 4 that were billed had to use their personal credit card to pay for the room. Tried to get this fixed and the person at the hotel says...We have no Authorization Form...please FAX it. That was call Number 4. I gave up and reimbursed the 4 members for the cost of their stay and credit card billing...The room was fine to include breakfast.. Daytime staff were lacking...shift change and evening staff were wonderful! March 12, 2015
  • 2015-04-18T13:25:46.288-05:00
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