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Rated 4.2 out of 5 by 111 reviewers.
Rated 4.0 out of 5.0 by Staff This Holiday in was clean and confortable. It's location was great, however the staff at the front desk was rude as heck. the day of check-in my flight arrived early so i made my way to the hotel only to ask what time check-in was. Before i could get any word out the lady at the fromt counter screamed, "WE DON'T HAVE ANY ROOMS!". Little did she know that i already had a reservation and was only asking a question. A few nights later while returning from work, there was a lady mopping in front of the front desk. She has a wet floor sign out but it was no where near the Elevator. As i pressed the elevator button i again heard a loud scream, "What are you doing? Step away from the elevator! I'll press the button and you can come back when it's here, I'm mopping!" It was aweful the way she said it. If they had respectable staff my stay would have been AWESOME. And I am a priority member, wow March 5, 2013
Rated 5.0 out of 5.0 by Good Experience Have stayed here multiple times as I have a child at Tulane. Good value and good location. Staff are friendly and competent. Have never had an issue here!! February 10, 2013
Rated 1.0 out of 5.0 by new orleans pasamos una noche en este hotel el recibimiento fue poco amable de parte de la empleada definitivamente no lo recomendaría,,no le importo que fueramos miembros de priority January 9, 2013
Rated 2.0 out of 5.0 by Bed comfortable Front desk very good service. House keeping a poor service. Two days with out house keeping is pretty bad. Hotels during vacations is to relax and it is the first time that we received a poor service at a holiday inn. Instead of help I received an agressive anwser from a house skiping person on duty. you should review this. I believe you can improve house keeping service at this location. Thanks, January 9, 2013
Rated 5.0 out of 5.0 by Great People that work there Everyone was so polite and happy with the job that they were doing.They were all so kind and went out of thier way to make our stay comfortable. We had to change rooms and it seemed like everyone went out of thier way to satisfy us. A great place to stay and near The French Quarter. January 7, 2013
Rated 5.0 out of 5.0 by Super Staff, Great Hotel Stay here frequently, it is an outstanding hotel and the service is spectacular. Not only that but it is a great value to staying downtown with free parking and cheaper rates. Only 5 minute drive to the SuperDome area. January 3, 2013
Rated 5.0 out of 5.0 by Good Value I wanted to stay in the downtown area but it was too expensive during my conference. I had a good experience at this location and when availability changed downtown, the staff was very accommodating to help me move to a more convenient location. It's not the most scenic property because of the freeway but, I would stay here again. November 26, 2012
Rated 4.0 out of 5.0 by Terrible Restaurant Service Concerning the room, it was great; clean, quite and large. Concerning the restaurant experience - go to another restaurant unless you like "European" type service; you know the kind where you wait FOREVER for your server to come up after you've sat down, wait FOREVER for your server to bring you your food, wait FOREVER for your server to bring you your requested beverage, etc, etc, etc. Would have given the Overall Experience an excellent mark except for the restaurant - it was that bad. If you stay at this hotel, do yourself a favor and go somewhere else to dine! November 13, 2012
Rated 5.0 out of 5.0 by work or rest Great place for work or fun, staff is great and so is the food and drinks. Close to downtown easy to get to, rooms are clean and neat and the staff is outstanding. November 4, 2012
Rated 4.0 out of 5.0 by Convient location on Westbank, LA The hotel overall is average. Lobby - is very nice and welcoming. Elevators - were clean and secure. Hallways - were clean and secure. Rooms - were nice. Bathroom - outdated, small. (The toilet and tub were in the same room. You open the door and the door is at the tub. If someone was on the toilet, you would never be able to open door. Could barely move to get dressed after shower) Cleanliness - ok. Room was fine but bathroom had footprints on that small floor, also dirt and hair. October 20, 2012
Rated 4.0 out of 5.0 by very clean and comfortable Room was very updated, clean, and comfortable. The staff was very polite and anxious to help any way they could. Only downside was traffic noise and distance from French Quarter, but a cab was easy to get and not very expensive. I would stay there again. October 20, 2012
Rated 1.0 out of 5.0 by Leaking Ceiling This is the first time I have stayed in one of the Holiday Inn Hotels that there were visible stains and peeling paint. Very unhappy with the room. October 15, 2012
Rated 5.0 out of 5.0 by Excellent place Comfortable, clean, excellent staff and great amenities. Good gumbo in the restaurant. October 15, 2012
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