Rated 3.3 out of 5 by 35
Rated 4.0 out of 5.0 by Joerg04 Great Hotel bad Restaurant
I have been coming here once a month for the past 4 months. I really like this Hotel, the remodeled rooms are good size and the bed comfortable. Lighting choices are so many I could not figure them all out. Although my reservation was for a king size bed, I had to insist in getting it and check In took 30 minutes as a result. The problem here is the Restaurant. Unfortunately in 4 months and having given feedback every time nothing has changed! They never wish you a good morning, you have to ask and wait for Coffee, there is no choices for Europeans (Toast, cheese, ham etc.) and the cook is queen there, you have to hand her plates and accept the eggs the way she makes them, period! Although I saw some new faces the training obviously has not changed at all. The bar continues to look like it is always closed.
August 18, 2014
Rated 4.0 out of 5.0 by FJMOBL Hotel muy agradable
Hotel en una zona muy agradable de Hermosillo, con restaurantes excelentes en los alrededores.
Está en una zona tranquila donde te puedes relajar o trabajar.
El personal es muy amable y siempre trata de satisfacerte.
Las habitaciones son correctas y la wifi funciona muy bien en todas las zonas del hotel.
August 15, 2014
Rated 2.0 out of 5.0 Pastrana Family Hermosillo Stay 7-24 thru 7-28-14
The chamber maids were great the paking lot peope were great. The pool was an issue and the ring aroud the toilet looks bad. The cleaning people said the porcelain was scratched and that is why there was a ring in the toilet. The staff was great except at check out.
July 30, 2014
Rated 4.0 out of 5.0 by Humberto2014 Food
I order some hot cakes and were really bad, no one do nothing even I told them
July 18, 2014
Rated 3.0 out of 5.0 by chj1 habitacion inómoda
No funcionó aire acondicionado cuando en exterior había una temperatura de 42°C.
July 12, 2014
Rated 5.0 out of 5.0 by OSVALDO111 excelente
MUY BUUEN HOTEL, LAS INSTALACIONES MUY COMODAS. EL UNICO INCOVENIENTE ES QUE LA PARED NO ESTA BIEN SELLADA PARA LOS RUIDOS DE LA HABITACION DE A UN LADO.
July 4, 2014
Rated 4.0 out of 5.0 by Joerg04 Great Hotel, terrible Restaurant
I stay at 2 to 3 different Hotels each week. This is one of the best I have encountered. Hotel staff is friendly and helpful check in and out generally easy to accomplish. The Restaurant is another matter. People here do not give you the time of day, the cook works on her terms and you better comply if you want to be served, coffee was cold and I had to ask 3 times to get any. As in so many places the waiter complained openly to each other when a neighboring table left them no tip (for the breakfast buffet) as if they did anything right for the customer. But worse was the fact that there was a Hostess that I never saw doing anything but to chat with the cashier. The large Bar looked like it was about to go out of business, instead of bottles the shelves were filled with empty plastic mugs.
If they fixed the Restaurant, this would be one of the best Holiday Inns I know.
June 28, 2014
Rated 5.0 out of 5.0 by Naty4ever Un buen lugar para relajarse.
En general todo estuvo muy bien, lo que no me agrado fue el que no se me reconociera como socio IHG , al momento de hacer check-in fue un servicio muy insípido, nada en especial, la muchacha no es buena. Lo que mas me gusto y lo voy a recordar es la temática del bar con música y comediante en vivo y la amabilidad del mesero, también la alberca esta muy relajante y el gimnasio tiene lo necesario. Lo que si les recomendaría es que estuvieran checando la maquina de hielo, ya que esta no tenia nada y el camino para llegar a este es algo raro.
June 24, 2014