Rated 4.0 out of 5.0 by Whiteman Nice place
Everything was clean and comfortable. Staff was nice and helpful.
May 8, 2013
Rated 4.0 out of 5.0 Confortable bed
Conforable bed, The rooms with view to the garden are better.
April 29, 2013
Rated 4.0 out of 5.0 by lps28 very comfortable and friendly hotel but somewhat inconsistent service
People at the front desk, security and restaurant dprovide an excellent service -fast to answer calls, resolve issues and a very positive attitude always with a nice smile. I take my hat off to all of them!. In contrast, maid service if quite inconsistent as they forget to leave soap, shampoo, towels, or coffee, this happens very frequently -several times a week. Food quality is also inconsistent, The same dish can be excellent on one day and quite poor the next time you order it, Despite this, I do recommend this hotel and I'm certain if these things were fixed, it can become of excellent value.
April 3, 2013
Rated 2.0 out of 5.0 by Luis53 There are some issues about the services people ...
In the first case asigned for to my the room 101 and there are a lot songs for the people services sing, speak and moved diferente things out this room, we moved to ather room by this problems.
March 29, 2013
Rated 5.0 out of 5.0 by MrLopez65 Excellent service & great value
I just want to say thanks to the staff. Great facilities, confortable beds and very easy access to the Hotel.
December 1, 2012
Rated 5.0 out of 5.0 by Alex41 Great attention!
Congratulations! I have always received excellent care in the front desk and my needs. Thank you.
November 18, 2012
Rated 2.0 out of 5.0 by Okie Recent trip
The worse was in the morning when needed water to take a shower, there was none. Causing me to have to re schedule my appointment.
October 22, 2012
Rated 4.0 out of 5.0 by valdex Check in -check out
I make a reservation for two rooms at your HIE Hotel. The people in front desk is very Kind. Only at our arrive I requested to Mr Edgar put my crew mate name in his room in order to each one can pay at the check out with its oun credit card. By any reazon at the check out we lost almos 30 to 40 minutes for tha change i order to get each one our respective invoises.
They need to do it as soon as possible in order to avoid time lost and over work for his work mates.
October 12, 2012