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Rated 3.0 out of 5 by 209 reviewers.
Rated 3.0 out of 5.0 by nothing good to say not at all a pleasure, and use holiday inn's when ever we have to travel October 4, 2014
Rated 3.0 out of 5.0 by Comfortable bed, horrible pool Very disappointed because we specifically chose a hotel with a pool because we want to swim after a long day driving. The pool was so dirty we didn't want to get in it. So we chose the exercise room, but one out of three machines did not work. October 1, 2014
Rated 1.0 out of 5.0 by never stay here dirty and run down, I will not ever stay here again or at another holiday inn September 30, 2014
Rated 2.0 out of 5.0 by Needs serious updates! This Holiday Inn is conveniently located for visits to this region. However, it is in serious need of updates. During our recent stay, we found lots of trash around the hotel and grounds. The overall feeling of the place was dingy. It is probably a fine place to stay if you are not expecting any sense of cosiness or any amenities. September 30, 2014
Rated 2.0 out of 5.0 by Disappointing Stay Disappointed in how the room felt outdated and not clean. The hotel gym was very disappointing, along with there being no hot tub. September 25, 2014
Rated 5.0 out of 5.0 by Holiday Inn Joplin I was able to book this hotel at last minute. Experience was excellent, hotel was clean, restaurant was good, and it was quiet even with lots of guest. Tv was a little complicated to operate? September 25, 2014
Rated 5.0 out of 5.0 by Comfortable bed Was pleasantly surprised with the modern feel of the room, as well as the comfort September 24, 2014
Rated 5.0 out of 5.0 by pet friendly :) I was pleasantly surprised to see furry guests and will bring my little dog with me next time I stay. it appears the hotel may be at the end of a renovation. the bathrooms need a little work, but the bedroom appeared to be fully renovated. the internet was very slow, so I had to use my cell. the air/heat unit worked well and the curtain blocked light very well. the bed was very comfy--always a plus!!! September 22, 2014
Rated 1.0 out of 5.0 2 star hotel charging 4 star prices Decor is very dated. My TV didn't work. The fitness center is as bad as they come. Cheap stair master and cheap elliptical. No treadmill at all. Room was about the size of a large closet. One of my worst traveling experiences. September 21, 2014
Rated 4.0 out of 5.0 by One of the Better Holiday Inns This is a gem in the chain, with a good location and friendly staff. September 20, 2014
Rated 2.0 out of 5.0 by dirty and loud room Didn't appear to be cleaned since last people bed was made and appeared to be clean. Lots of noise from outside, air conditioner sounded like a semi parked under our room but it did drown out the highway noise! Had to unplug tv and such to plug in lamps to have light.DDifficult to access plug ins had to plug chargers into the bathroom outlets. September 18, 2014
Rated 1.0 out of 5.0 by Old hotel This place is a dump and was disgustingly dirty, old and needs to be remodeled. September 15, 2014
Rated 5.0 out of 5.0 by Stay in Joplin, MO This is a large hotel with good service. However, some of the common areas are beginning to show their age. The rooms themselves were fine. September 9, 2014
Rated 2.0 out of 5.0 by Stay upstairs Seems like every room on the bottom floor is muggy and has mildew smells. Definate humidity issue. September 8, 2014
Rated 2.0 out of 5.0 by smell in hallways and breakfast Hi, I think we stayed in Section A and we felt that there was a smell in your hallways that lingered into the rooms. Also, it was probably my problem, but I called the front desk to ask about a continental breakfast. The individual told me that you did not, but if you have a restaurant, I would have appreciated if they would have mentioned it. We were travelling and just in and out. Thanks! September 5, 2014
Rated 1.0 out of 5.0 by Will not recommend This hotel was very run down and the rooms/bathrooms were not clean. The outside noise and of the other guests was horrible. On the brighter side, the bedding was standard Holiday Inn and clean, but it did not make us rest any easier and it was difficult to sleep knowing we were in a substandard lodging. September 2, 2014
Rated 2.0 out of 5.0 by Housekeeping does not keep house well I was really disappointed with this hotel. I usually make Holiday Inn my first choice as I did in Joplin, but now I wish I had shopped around. The lobby looks really nice and the front desk staff were very friendly and helpful. This location needs a makeover of their rooms like no other. I was very put off by the dirtiness of the room. I can only hope my bed clothes had been laundered. There was cobwebs in the corner of our room and dust a quarter inch thick on one of the walls (see photos). The hair dryer didn't work and the TV was intermittent. I had to call the front desk to figure out how to watch regular TV and the front desk helped me out greatly. The TV seemed to work my first night there. When I woke up the next day, we could only get about 6 channels, none of them kids channels to appease my 3 and 6 year olds. When we left the hotel that morning I reported the TV problem and the front desk clerk said she would have a tech come look. 10 hours later, when I return to my room, still no TV progress. They immediately sent an engineer and he said the TV was out of sync with the cable box and fixed it. The next morning, cartoon channels, but just static sound. After a few attempts the sound finally came on. Now to the bathroom, the toilet did not flush very good, so you had to flush 3 times to get everything down. The bathtub had a very slow drain so you took a shower in ankle deep water. Clean the drain already! I'm not sure the standard of cleaning the bathroom while the same guest is there, but I don't think they did clean it in between nights. They just took our towels and left new ones. The cost I paid was about twice as much I would expect to pay with this type of facility. September 2, 2014
Rated 2.0 out of 5.0 by Damp, Musty smell; comfortable beds Damp, Musty smell; Old hotel with lumpy carpet, peeling paint and much needed face lift to the hallways and updating to the entire room. Had trouble with entry keys to both rooms we had. One room had to have the door handle completely removed and fixed. They just moved us to another room when we had trouble with the 2nd room we used. The service from the check-in to the maintenance was great, the entry and commons area very nice. Breakfast was nothing special, but it was ok. September 1, 2014
Rated 2.0 out of 5.0 by Hotel needs up grade This was not what I ask the call center for. I ask for holiday inn express what I got was a holiday inn which was an old hotel that the carpet was in need of repair the panel on the inside of elevator had been pulled off , the only food place that was open was the bar, the food was not that great I would not stay at this hotel again August 31, 2014
Rated 2.0 out of 5.0 by Meeting Rooms Did not appreciate having to move our hospitality room . AC was not adequate. August 28, 2014
Rated 3.0 out of 5.0 by rude front desk Other that the rude front desk person and the manager who wasn't concerned, the facilities were acceptable. I plan to stay there again in the future. August 28, 2014
Rated 1.0 out of 5.0 by Don't Go Here This hotel should not be called a Holiday Inn. Highly disappointed in the quality of this hotel. I would never stay here again when in the Joplin area. August 27, 2014
Rated 5.0 out of 5.0 by Don't judge a book by the cover. This is among the oldest of hotels in the IHG system that I have stayed at. My initial impression as I entered the parking lot was not a good one. However, the staff was extremely friendly, the interior of the hotel was updated and clean, and the room was very quiet and comfortable. The property was conveniently located for our visit. August 27, 2014
Rated 5.0 out of 5.0 by Very quite rooms We were very tired and needed a good night sleep. This hotel certainly provided this. We checked in around 6:00 pm and never heard any noise at all. he room was very clean and everything was perfect. I would certainly recommend this hotel to everyone. August 26, 2014
Rated 5.0 out of 5.0 by Comfortable hotel, great service Exactly what you'd expect at an IHG property - consistent, quality service. It's a great deal for the money and a great night's sleep! I'd recommend going to this hotel any day. August 25, 2014
Rated 1.0 out of 5.0 by Hot Rods in the Parking Lot They hotel was hosting a hot rod show - nobody asked if we were a part of the show so they could but us as far away from the engine revving - they put us in a room on the ground floor on the side of all the cars. When I complained to the manager on duty the response was "It is their event and there is little we can do." really -- if the event was being held inside and was too loud wouldn't you mention it to them. So the next day, the battery in our door died so we couldn't get in - we waited 30mins in the hall for engineering to break into our room. Only to find that housekeeping knew the door didn't work and never reported it because the room hadn't been refreshed - so know at 8:30pm we had to wait for housekeeping to clean the room. After another 30 mins - the manager finally called (no she didn't take the time to come to the room to make her personal apologize) and at 9:00 she offered us dinner in the hotel restaurant - and again we had to listen to hot rods in the parking lot till after 10pm. I have already contacted Priority Club to get my points reversed for the days we didn't spend and the 2 days that were way below the Holiday Inn standards. August 25, 2014
Rated 5.0 out of 5.0 by Location, comfort of stay This is afine example of a quality hotel stay. Staff was attentive, helpful and quick to service. August 23, 2014
Rated 5.0 out of 5.0 by great service The staff thruout the hotel were very attentive to our needs, and friendly,helpful. Was pleased with the fact that they had various waters and coffee in the main lobby areas when we arrived. front desk staff were very polite and attentive too. overall good stay. August 22, 2014
Rated 4.0 out of 5.0 by 2014 HAMB Drags Another great year of the Holiday Inn as the host hotel of the HAMB drag races and parking lot party. Friendly staff and no trouble from local law. August 21, 2014
Rated 1.0 out of 5.0 by A Holiday Inn to Avoid It smells, It's dirty and provides a poor overnight sleep and shower environment. Certainly not what is expected from a Holiday Inn. August 21, 2014
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