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Rated 4.0 out of 5 by 657 reviewers.
Rated 3.0 out of 5.0 by Good value, but thin walls. Everything is great except the thin walls. The price is low for the area, secure indoor parking, nice rooms, bar, food, staff. Just need to insulate walls to reduce sound. Plus i could clearly hear neighbor urinating several times. February 12, 2016
Rated 4.0 out of 5.0 by Convenient, close to everything. Convenient, close to shopping, restaurants, museums and good shuttle service to uptown events. February 10, 2016
Rated 5.0 out of 5.0 by comfortable We used the shuttle to go to dinner and the drivers could not have been nicer. It was very cold and parking at the plaza is difficult, so having the shuttle service was an awesome benefit. February 10, 2016
Rated 4.0 out of 5.0 by Overall great experience My family and I stayed here while my husband was in town on business. We had a generally good time. Rooms were nice, although our chair had a big hole in it, and the breakfast buffet was yummy. I was a bit disappointed in the price of the buffet for all of us though. My only complaint is that we were in the farthest room from the parking garage and up a few stairs that only had a mechanical wheelchair lift. Wouldn't have been an issue, except we had 3 kids under 6, and it was a loooong walk. February 9, 2016
Rated 5.0 out of 5.0 by Holiday Inn Staff We asked for a handi capped assesible room with two beds. No problems, they reserved it. The bed had comforters on bed, no nasty bedspreads, was able to control our heat, pillow soft and plenty of them. Every hotel needs to take a lesson of the bathroom hand rail, Never had seen ones like it. Made my stay so much easier. No lip on the shower, it was GREAT. Then there was the staff. I came to KC to get screened for a clinical trial that will last months so will have to return many times. It was James that made our stay to great, because I can't walk far with ease. I need a special mattress I travel with. It's big and bulky. He took it to our room as we were parking our car. I come down to get food and he notices, offers to carry up my stuff, as I have a cane to hold on to, then my friend is sick so he gets us a microwave so I can heat of soup for her. James is one of your greatest assets. February 9, 2016
Rated 4.0 out of 5.0 by Nice location Short walk to the Plaza! Complimentary shuttle within 3 miles - perfect distance to most of Kansas City. Helpful and accommodating staff! February 3, 2016
Rated 5.0 out of 5.0 by Great Stay! This hotel was very nice, clean and comfortable. Will stay here again whenever my travel needs allow me to at this location. Staff was more than accommodating to our needs at check-in. February 3, 2016
Rated 5.0 out of 5.0 by Excellent room and great service The bed was comfortable and I like the choice of soft or firm pillows on the bed. The room was clean and the staff was friendly and helpful. Service at the bar was outstanding for dinner and drinks. February 1, 2016
  • 2016-02-13 T12:40:53.701-06:00
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