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Rated 4.0 out of 5 by 427 reviewers.
Rated 5.0 out of 5.0 by Very quiet and relaxing The room was very quiet and the bed was very comfortable. The room was very clean and neat. The front desk receptionist was extremely friendly and kind. She was a very nice person. March 3, 2015
Rated 5.0 out of 5.0 by Helpful staff and great location Great location near the Kansas City Plaza and UMKC; a friendly and helpful staff; excellent shuttle service. March 2, 2015
Rated 5.0 out of 5.0 by great time only think I can complain about is the breakfast, we paid the extra $5 for TWO breakfasts, but first morning there was no buffet so had to order off the menu, we gave them our pass, they gave us a bill but did NOT ever say there would be any extra charge just took the slip then asked us to put name and room number down! When I checked out I saw there was an EXTRA $0 plus charge on there for breakfast!" If you are not going to Honor what was promished in the booking at least have the decency to tell us that AS we order and also when we get the BILL February 26, 2015
Rated 5.0 out of 5.0 by GREAT GET AWAY WEEKEND My husband and I have never been to KC for a relaxing tourist trip. We wanted some us time so chose KC. I check the reviews on the hotels in the area and with the great reviews and price chose this one. We drove so had our own car but found out most of the places we wanted to go to they had a shuttle. We took full advantage of that, the staff were great and very helpful with this and anything we needed. HIGHLY recommend this hotel as its very nice very clean and staff are very friendly! We will be using it again when we take the grand children back to see some of the sites also. February 25, 2015
Rated 5.0 out of 5.0 by service The accommodations were very nice. The restaurant staff at breakfast was less than attentive. The front desk was perfect! February 25, 2015
Rated 4.0 out of 5.0 by Dated rooms, but okay overall Lobby was nice, room was dated. Wooden furnishings showed numerous scratches and were well past their prime. Front desk was rushed when I arrived. Printed up a contract and said "Initial here and here and sign here." No (oral) mention that a $20.00 "incidental fee" would be added to my credit card upon check-in. I had to call the hotel after I checked out when I noticed the additional charge on my card. This should ALWAYS be pointed out, on the contract, at check-in. February 24, 2015
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