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Rated 4.3 out of 5 by 102 reviewers.
Rated 5.0 out of 5.0 by Excellent location and accommodations Great spot with superior beach access, wonderful bar and restaurant, and convenient to all town activities. July 3, 2014
Rated 5.0 out of 5.0 by great staff,and location Really worked well for family vacation. Loved the setting, staff was very friendly and helpful. June 30, 2014
Rated 5.0 out of 5.0 by End-of-school-year escape This 6th grade teacher SOOOO needed the time and place to decompress and relax at the end of a hectic school year. This hotel was EXACTLY what I needed it to be. From the ease of check in to the equal ease of check out the entire experience was restful and relaxing. If you are looking to just sit and read a book or put your feet in some cool water, you need go no farther than the courtyard. If sand and surf are your thing, the beach is across the street, and for shoppers, it's an easy walk to the center of town. Laguna beach has many great restaurants, but if you just want to stay close, Ralphs is across one corner, Taco Bell across another, and a great little local spot is on the third corner. I'll be back next summer. In the meantime, I hope they will replace the loud old window air conditioners. If that happens it will go from great to perfect. June 29, 2014
Rated 5.0 out of 5.0 by Great staff and location. Location was wonderful. Access to the beach was easy and there were ppeanty of shops and restaurants to choose. Staff at the hotel were very friendly and helpful. June 29, 2014
Rated 5.0 out of 5.0 by Excellent location, excellent staff I traveled with my daughter and 2 teen age grandchildren. The location was within walking distance of all shops and restaruants and steps to the beach directly accross the street. The popcorn provided in the lobby was an added treat. Room was a little cramped for 4 but the staff was very accomodating and provided a roll away bed. June 28, 2014
Rated 5.0 out of 5.0 by Comfortable bed and genuinely kind staff Wonderful location, hotel had the feel of an Italian Villa. The staff were genuinely kind and helpful. Convenient to restaurants and shops. We enjoyed the pool and patio very much. Basically...didn't want to leave! June 26, 2014
Rated 5.0 out of 5.0 by Not Your Father's Holiday Inn Great location, great food, great service. It exceeded all my expectations for a 'Holiday Inn'. June 15, 2014
Rated 3.0 out of 5.0 by Very comfortable bed and great pillows. We thought for the price it would be more updated,but the bed and sheets where awesome! June 4, 2014
Rated 5.0 out of 5.0 by Great find! My usual hotel was already booked when we decided to go on our trip to Laguna Beach this May. So I found this Holiday Inn online. It was a nice small, pretty property with easy access to the beach! We just had a standard room, but it worked fine. The only issues we had were that our room wasn't ready at check-in, but they got us in within 20 minutes or so. Also, the pool is heated, but it is still chilly. Other than that, service was great and the price was reasonable. I would definitely stay here again. May 27, 2014
Rated 5.0 out of 5.0 by great staff with very comfortable room check-in was smooth. housekeeping immediately got the extra pillows we requested. the room was clean and decorated nicely. the hotel location was central to the ocean, shopping and restaurants. we will recommend this property to all our family and friends. great visit!! the Staff was superb, from front desk to housekeeping, they made our trip along with the ocean and the city of laguna beach. May 23, 2014
Rated 5.0 out of 5.0 by A great fit for experiencing and exploring Laguna Beach This hotel is in a great location and reflects the quaint and rustic charm that one expects in such a historic location. The brief walk to the beach and downtown takes you by a number of fine restaurants and boutiques. The suites are very large with a great floorplan and spacious bathroom! They are situated at the upper end of the property, which allows for maximum privacy. The hotel staff was incredibly friendly, courteous and professional in making sure our stay was thoroughly enjoyable. Most hotels respectfully treat you like a paying customer. This Holiday Inn treats you like you are their personal guest. We are already planning to stay here on our next visit to Laguna Beach in March 2015 May 20, 2014
Rated 5.0 out of 5.0 by Beautiful hotel grounds, exceptional service Beautiful grounds and exceptional service, which you, unfortunately, rarely meet these days. The manager and frond desk staff were truly professional, doing their best to accommodate all of our requests. Thank you very much for all the courtesies extended to us during our stay. May 15, 2014
Rated 5.0 out of 5.0 by Weekend get away I am moving to Northern CA and for two weekends need a place to stay until my new place is ready. I found the HI Laguna as I have had friends stay here in the past. What a wonderful hotel. I know this is an older hotel prior to being an HI. I am glad you did not change anything in terms of rooms and layout. It is wonderful and relaxing. Thanks. April 25, 2014
Rated 5.0 out of 5.0 by Clean and comfortable Great location in Laguna across the street from the ocean. Beds and pillows very comfortable. Room was very clean and fresh. April 21, 2014
Rated 2.0 out of 5.0 by Check In Stress and Rude Staff Modified reservations early in week only to find that the hotel cancelled our reservations completely. Then, the front desk clerk seemed very irritated at us, as if it were our fault regarding the mix-up with the reservations. We had called the hotel directly to modify reservations from 2 nights to 1 night. To cover all bases we called the 800 number for reservations & priority club points on Monday also, for our Saturday stay. Yet, was still a mess upon arrival! Area surrounding hotel is super, Laguna Beach experience awesome. Hotel rooms small, older, over-priced, and noisy. We always stay at Holiday Inn's BUT If you aren't spending much time in hotel room, or on property, and don't care how staff treats you - GO FOR IT, otherwise book elsewhere. April 7, 2014
Rated 2.0 out of 5.0 by Needs improvement I am a gold member and I was extremely disappointed with this property. The room was extremely small for the price. The vent in the bathroom had so much dust accumulated -- it looked like it had never been cleaned. The water smelled like suffer and the refrigerator door feel off when opened. I order from the restaurant once and the orange juice I ordered never came. The only positive thing I can say about the room is that the bed was very comfortable. I expected more being in a very high rent area such as Laguna Beach. March 31, 2014
Rated 4.0 out of 5.0 by Great stay! I stayed at the Holiday Inn for about 2 weeks until I found my apartment, I just recently moved here. The staff was great and really helpful. My rooms were always nice and there's a great restaurant to eat at below. I would definitely stay there again and recommend anyone staying there! March 23, 2014
Rated 4.0 out of 5.0 by Older facility, but comfortable Staff were excellent: courteous and friendly. The facility was a bit dated. Wall paper was peeling in our room on the corner adjoining the bathroom, and the rug had certainly seen better days. Lighting was less than desired for bed reading. Parking was tight in the back lot. Overnight parking there in the lot is a substantial extra charge, on top of the room charges. The in-room coffee machine was situated in a cubby hole under the TV, and difficult to access. Overall, OK for an in-town stay, but pricey for what you get, which is pretty average facilities. February 20, 2014
Rated 5.0 out of 5.0 by confortable and relaxing The room was inviting, comfortable and relaxing. The people we encountered were all friendly, efficient, and welcoming. Great bargain in a wonderful location. Would definitely stay there again. February 12, 2014
Rated 5.0 out of 5.0 by Laguna Beach Secret I have stayed at this Holiday Inn for the past 6 years, great rooms and service for the price. Located within easy walking distance to anything one would want to see or do in Laguna. With the new restaurant (within the last year) it made it very easy to relax and enjoy a great meal after a long day of work. Either for work or vacation a very quiet oasis to stay at in Laguna. January 18, 2014
Rated 3.0 out of 5.0 by good location As far as Holiday Inns go, this one is more of a motel than a hotel. The rooms were small, and the windows didn't open, so it got pretty stuffy. They may need a good renovation for the rooms. When the air conditioner ran, it was pretty noisy. We liked the fact there were two separate areas for the bathroom, and the location, so close to downtown and the beach were really nice. The staff was lovely. January 5, 2014
Rated 2.0 out of 5.0 by Needs a lot The floor to ceiling bathroom window needs to have a bigger curtain so that those in the parking lot can not look in. The doors between the rooms fell off. If you use the internet turn OFF skype otherwise your free internet will cost you 19 cents a minute. Beds are comfy. Room is old but ok. January 3, 2014
Rated 5.0 out of 5.0 by Charming Hotel The hotel was charming and the location was excellent. We enjoyed dinner at the restaurant as well. December 31, 2013
Rated 5.0 out of 5.0 by Enjoyed the Italian Bar / Rest on this visit. Great location to enjoy Laguna Beach in the evening with easy access to freeways for the work day. November 18, 2013
Rated 4.0 out of 5.0 by Good times Enjoyed my stay, room was clean, staff was nice, close access to beach & restaurants & the value is great for the location while other hotels are much more expensive. My only 2 complaints are: our room was next to the restaurant, which played dance music on Saturdays. It was kind of loud but it stopped around midnight (I think, I was drowsy in/out of sleep). But it's understandable as the restaurant has a bar area. 2nd: parking fee of $15/night was a little excessive, wish the price can be decreased. I would stay there again. November 15, 2013
Rated 5.0 out of 5.0 by Fabulous place Cosy, quaint and hospitable with easy access to everything downtown and beaches. November 3, 2013
Rated 3.0 out of 5.0 by beautifully furnished Despite the beautiful surroundings, GREAT staff, and nice room appointments, our room felt small, due to the large furniture. The desk chair blocked the entry doorway. There was a 1 person space to walk between the bed and the armoir. The tv remote was very hard to work, due to a formula to view only the cable tv channels. Such information would have been very helpful to have been IN the room. For the size of the room, we felt this hotel was overpriced. Cramped was how we felt. October 30, 2013
Rated 5.0 out of 5.0 by Peacefulness in Paradise We have stayed at this small, older, nicely-maintained hotel for 36 years. Love the location, setting, pool in center with lush landscaping. Staff is very accommodating, friendly and knows us. Complimentary popcorn,soda, water, coffee and lemonade most appreciated. Air conditioners somewhat noisy and outdated. We walk into center of town and Main Beach at least twice a day and it's 1/2 mile each way, with hills. Good exercise and lots to see along the way. We don't want to stay anywhere else; it's like being home. October 18, 2013
Rated 4.0 out of 5.0 by Great Getaway The hotel atmosphere was very nice, and the room was large and roomy. The small balcony area was nice to sit and relax, although, some of the chairs were broken. The view overlooking the pool was very nice, and the ocean could be seen across the street. The restaurant had very good Italian food, and the same chef has another more traditional decor restaurant on one of the main streets in the village area of town (within easy walking distance) October 17, 2013
Rated 5.0 out of 5.0 by Great experience all the way around This hotel is an excellent choice if you are visiting Laguna Beach. The price is reasonable and the location is such that you can walk to most of the town. It sits across the street from the water so walking down to the beach is easy. There is a grocery right across the side street that is open late. The pool is great although there is no hot tub. The food in the hotel is good and reasonably priced. I will definitely be returning. October 2, 2013
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