Rated 4.3 out of 5 by 85
Rated 4.0 out of 5.0 by ArbyE Older facility, but comfortable
Staff were excellent: courteous and friendly.
The facility was a bit dated. Wall paper was peeling in our room on the corner adjoining the bathroom, and the rug had certainly seen better days. Lighting was less than desired for bed reading. Parking was tight in the back lot. Overnight parking there in the lot is a substantial extra charge, on top of the room charges. The in-room coffee machine was situated in a cubby hole under the TV, and difficult to access.
Overall, OK for an in-town stay, but pricey for what you get, which is pretty average facilities.
February 20, 2014
Rated 5.0 out of 5.0 by rdl46 confortable and relaxing
The room was inviting, comfortable and relaxing. The people we encountered were all friendly, efficient, and welcoming. Great bargain in a wonderful location. Would definitely stay there again.
February 12, 2014
Rated 5.0 out of 5.0 by Jimkc1xo Laguna Beach Secret
I have stayed at this Holiday Inn for the past 6 years, great rooms and service for the price. Located within easy walking distance to anything one would want to see or do in Laguna. With the new restaurant (within the last year) it made it very easy to relax and enjoy a great meal after a long day of work. Either for work or vacation a very quiet oasis to stay at in Laguna.
January 18, 2014
Rated 3.0 out of 5.0 by Jean54 good location
As far as Holiday Inns go, this one is more of a motel than a hotel. The rooms were small, and the windows didn't open, so it got pretty stuffy. They may need a good renovation for the rooms. When the air conditioner ran, it was pretty noisy. We liked the fact there were two separate areas for the bathroom, and the location, so close to downtown and the beach were really nice. The staff was lovely.
January 5, 2014
Rated 2.0 out of 5.0 by nicknamechosen Needs a lot
The floor to ceiling bathroom window needs to have a bigger curtain so that those in the parking lot can not look in. The doors between the rooms fell off. If you use the internet turn OFF skype otherwise your free internet will cost you 19 cents a minute.
Beds are comfy. Room is old but ok.
January 3, 2014
Rated 5.0 out of 5.0 by CuriousJD Charming Hotel
The hotel was charming and the location was excellent. We enjoyed dinner at the restaurant as well.
December 31, 2013
Rated 5.0 out of 5.0 by Alfr321 Enjoyed the Italian Bar / Rest on this visit.
Great location to enjoy Laguna Beach in the evening with easy access to freeways for the work day.
November 18, 2013
Rated 4.0 out of 5.0 by travelbug821 Good times
Enjoyed my stay, room was clean, staff was nice, close access to beach & restaurants & the value is great for the location while other hotels are much more expensive. My only 2 complaints are: our room was next to the restaurant, which played dance music on Saturdays. It was kind of loud but it stopped around midnight (I think, I was drowsy in/out of sleep). But it's understandable as the restaurant has a bar area. 2nd: parking fee of $15/night was a little excessive, wish the price can be decreased. I would stay there again.
November 15, 2013
Rated 5.0 out of 5.0 by Flywell49 Fabulous place
Cosy, quaint and hospitable with easy access to everything downtown and beaches.
November 3, 2013
Rated 3.0 out of 5.0 by KayLu beautifully furnished
Despite the beautiful surroundings, GREAT staff, and nice room appointments, our room felt small, due to the large furniture. The desk chair blocked the entry doorway. There was a 1 person space to walk between the bed and the armoir. The tv remote was very hard to work, due to a formula to view only the cable tv channels. Such information would have been very helpful to have been IN the room. For the size of the room, we felt this hotel was overpriced. Cramped was how we felt.
October 30, 2013
Rated 5.0 out of 5.0 by Gageo Peacefulness in Paradise
We have stayed at this small, older, nicely-maintained hotel for 36 years. Love the location, setting, pool in center with lush landscaping. Staff is very accommodating, friendly and knows us. Complimentary popcorn,soda, water, coffee and lemonade most appreciated.
Air conditioners somewhat noisy and outdated.
We walk into center of town and Main Beach at least twice a day and it's 1/2 mile each way, with hills. Good exercise and lots to see along the way.
We don't want to stay anywhere else; it's like being home.
October 18, 2013
Rated 4.0 out of 5.0 by Corey01 Great Getaway
The hotel atmosphere was very nice, and the room was large and roomy. The small balcony area was nice to sit and relax, although, some of the chairs were broken. The view overlooking the pool was very nice, and the ocean could be seen across the street. The restaurant had very good Italian food, and the same chef has another more traditional decor restaurant on one of the main streets in the village area of town (within easy walking distance)
October 17, 2013
Rated 5.0 out of 5.0 by DriveInKid62 Great experience all the way around
This hotel is an excellent choice if you are visiting Laguna Beach. The price is reasonable and the location is such that you can walk to most of the town. It sits across the street from the water so walking down to the beach is easy.
There is a grocery right across the side street that is open late. The pool is great although there is no hot tub. The food in the hotel is good and reasonably priced. I will definitely be returning.
October 2, 2013
Rated 1.0 out of 5.0 by babybop22 BAD STAY
we thought our room felt warm, but we thought due to having the door open. So we went out for the eve, came back hours later to a room that was warmer than outside, air conditioner was blowing warm air. Tried to call the front desk and the phone didn't evan work. After sending the maint man, they call to tell me that he had no tools and they would fix it in the morn....I said that was unexceptable. There was no way we were going to be able to sleep in that room. A while went by and a manager called and said they were moving us to another room, I stated that I was told they were sold out and could not move us. She said they would get our the room ready for the new people. IWOW..I could not believe they were going to put those people in our old room with no ir and no phone. When they finally helped us move ...we were missing a remote, the maint man came 5 times to our room,looking for it, brought another it didn't work, 2 times and new batteries...we said JUST FOR GET IT....I complained more in the morning appon check out...THEY CHARGED ME FULL PRICE....NOT EVAN A DISCOUNT. the front desk girl , said sorry...like she haden't even heard what I said....I go to the area a couple of times a year. This looked very interesting from outside, I am a member...but this makes me think twice about using Holiday Inns?????Customer service was extremely sad at this location, the only one who was nice to us and did try to help was the maint man...VERY DISATICFIED!!!!!
September 26, 2013
Rated 2.0 out of 5.0 by PeterH5 Kitchen fan
The Holiday Inn at Laguna Beach has charming and attentive staff.
However do not accept room 76. While being a standard if small hotel room it is plagued by a reverberating fan in the kitchen below that is in action 24 hours a day. It results in an awful noise and vibration next to the bed head that disrupts sleep. Staff explained it was supposed to be turned off after 11.00pm - it wasn't. We did receive a small reduction on the cost of the room. I'd rather have had a good night's sleep.
September 10, 2013
Rated 4.0 out of 5.0 by Jk082553 Very dated
Room was extremely dated. Comfortable and clean. Price was comparable to the area. Nice touch with beverages in the check in area. Great location to downtown.
September 4, 2013
Rated 5.0 out of 5.0 by zosimo HI review
My friend and I stayed here one nite and definitely can recommend it. The room was very nice. The staff very pleasant
and helpful. The location of the hotel is excellent as its just a few steps from the action on PCH and all the places of interest in Laguna Beach. Definitely worth it and should be considered as an alternative to the boutique hotels in the area that are definitely on the high side price wise.
August 28, 2013
Rated 3.0 out of 5.0 by FrankLBOC Nice but noisy
Beautiful atrium and garden, excellent location, superb shopping and dining facilities in walking distance. Rooms could have a little renovating but in general OK.
Windows are unfortunately not to open in some rooms. Unacceptable is the enormous noise of the air conditions, not only the one belonging to your own room, but also from the adjacent rooms. It is nearly impossible to get a rest without earplugs. this is the only noteworthy but severe downside.
Please fix that to become a wonderful place.
August 27, 2013
Rated 5.0 out of 5.0 by valentine4 Great Service - Clean and comfortable
we stayed at this Holiday Inn for a week and 1/2, the service was great, staff was always nice, welcoming you and making you feel comfortable and hotel was always clean. The location was perfect, can't wait to stay again
August 23, 2013
Rated 4.0 out of 5.0 by Details One Night Stay
Needed a hotel for one night for our travel from San Diego to Los Angeles, and this was available. Location is just off the beach with plenty of restaurants availabe within walking distance. There is also a free bus available outside the hotel. Rooms are a bit on the small side, but adequate for what we needed. We used points to book the hotel, but I guess the rate is based on the area the hotel is at. The hotel made available water, soda, and popcorn throughout the day and night. This was very convenient. Would stay at this hotel again if the opportunity arises.
August 22, 2013
Rated 5.0 out of 5.0 by beth1771 Amazing
Walking distance to everything Laguna Beach has to offer. Very affordable for the location. Awesome customer service and very friendly staff.
August 15, 2013
Rated 5.0 out of 5.0 by Jensspend Perfect Weekend Getaway
Location, staff and room was great! Would definitely stay there again!
August 11, 2013
Rated 1.0 out of 5.0 by jrhoads53 Filthy Carpet & No Parking
Upon arriving there were no available parking spaces in the hotel lot. So either they do not have enough spaces for the number of rooms or they choose not enforce the "Hotel Guests Only" or "One Vehicle per Room" policies posted.
There was absolutely no acknowledgement that we were IHG Platinum members at check-in.
The room was very small and the carpet was disgusting & discolored with what can only be described as ground in filth. Hopefully it was only dirt!
By far and away the worse IHG property we have been to in a very long time.
August 8, 2013
Rated 5.0 out of 5.0 by DPDeb Great location and beautiful grounds!
We have stayed at the Holiday Inn Laguna Beach several years in a row and our group of 12 just enjoyed another wonderful experience there. I highly recommend this hotel to anyone wanting a great location with the ability to walk all over Laguna Beach or easy access the trolley out front. This hotel is not only tropical and pretty with a wonderful pool, but the rooms are well appointed and always clean and comfy. The staff is always so friendly and helpful, especially Karen who has made my reservation for years and is a joy to talk to. We have our annual trip to the Pageant of the Masters and since finding this Holiday Inn, we won't ever go anywhere else! They also have free bottles of water, fresh lemon water, popcorn, and coffee/tea in the lobby. It really adds comfort to the stay! The Mare restaurant downstairs is a must if you want a great meal. They have live entertainment on Sundays which made for a really special brunch. but all of their meals (breakfast, lunch, dinner) are delicious. We look forward to returning to the hotel next summer!
August 4, 2013
Rated 5.0 out of 5.0 by DenCo HAPPY EXPERIENCE!
We were treated with respect and courtesy at all times. We love the proximity of the hotel to all Laguna has to offer!
August 3, 2013
Rated 5.0 out of 5.0 Loved the popcorn
The room was very nice and we really enjoyed our stay. The hotel staff kept fresh popcorn available in the lobby for their guests and we definitely took part in that. The location was just great; right across from the beach and lots of restaurants. We came to celebrate our 4th anniversary and it was very memorable.
August 2, 2013
Rated 5.0 out of 5.0 by Lagunatic Favorite Holiday Inn in California
This hotel is a hidden gem, located within walking distance of the beach and the town, so it is easy to take advantage of fine dining, art galleries, the sand and surf, and everything Laguna Beach has to offer. The courtyard offers a refuge from the world outside, with its gorgeous flowers in hanging wrought-iron baskets and landscaping around the pool. The hotel has completely re-modeled the restaurant on the first floor which is on par with the chefs in the village and offers a stay-at-home option for busy nights. I travel to California for work on occassion and have stayed in hotels from Mexico to Oregon, and this one is my favorite. If I am working within an hours' drive of Laguna Beach, you can be sure I'll stay at the Holiday Inn. The staff is exceptional, friendly, courteous, and professional. Extra kudos to Michael who helped to accommodate our shifting schedules several times as we worked along the coast. Although I have only been here for work, I felt like I got a glimpse of a vacation during my stays here. I look forward to returning.
June 20, 2013
Rated 5.0 out of 5.0 by Jeff39111 Beautiful hotel - excellent location!!!
We have stayed at this hotel several times. We have gone back because of location, the property is well kept and the service is above and beyond expectations. GREAT HOTEL!!!
June 3, 2013
Rated 5.0 out of 5.0 by LPPB5 Great Location
My wife and I had a relaxing vacation/business trip.
May 29, 2013
Rated 4.0 out of 5.0 by DingDongTheWitchIsDead 20yrs and still coming back
Nice quiet little courtyard motel with small pool and nice gardens. Well maintained, just across the street from the beach and the store.
Clean and comfortable been staying here for over twenty years whenever I'm in Laguna Beach. Rooms are a little small but ok choose your room carefully the end rooms are in passage way and can be dark plus they are near the gate and it clangs every time someone comes in or out. Upstairs rooms in the middle get the most light, they have suites too on a higher floor with a view. Make sure you don't get a room next to the staff laundry or the fitness room!
Can be expensive but most places in Laguna Beach are, they didn't used to charge or parking but now they do (10$ a day). Good free wifi and free soda, tea, coffee and popcorn.
Friendly staff but maids take all day to clean rooms, often had to wait for a room to be cleaned before being able to check in.
It works for me and I'll stay there next time I'm in town.
April 21, 2013