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Rated 3.9 out of 5 by 56 reviewers.
Rated 3.0 out of 5.0 by bad parking There was no space to park my big truck and i was not able to park at the hotel at all asked the front desk and they told me that what was available was available !!! July 23, 2014
Rated 5.0 out of 5.0 by almuerzos para huespedes del hotel seria ideal que al llegar al hotel se le entregen al huesped cupones para almorzar por cada dia de estancia July 22, 2014
Rated 3.0 out of 5.0 by Sleepless in Laredo AC didn't work; told no one was there to fix it. Room quality is of a 2 star; service shuttle only goes across freeway. Offered to change rooms, but did not offer to send help to move luggage. Key didn't work in new room assigned. parking a problem when events are held; no towels in the pool. not a lot of staff around to help; looked like they were short of staff. Parking could use more lighting; feels unsafe. July 2, 2014
Rated 5.0 out of 5.0 by Excelente ubicacion Muy buen hotel, facil de llegar, y cerca de la frontera June 16, 2014
Rated 1.0 out of 5.0 by Overall service and condition I am Priorty Club member and this was,by far, the Worst experience ever at holiday!!! I would certainly recommend you consider new personel for that property and totally remodel! It was horrible!!!! Never stay there again and certainly WILL NOT RECOMMEND that property!!! Keys to room NEVER worked, air condition did not work properly, one curtain missing from window!!! Front desk staff did not seem to b concerned with problems!!! June 11, 2014
Rated 4.0 out of 5.0 by excellent hotel, shame about the wifi it's just a shame that in this day and age, dial-up quality wifi service is tacked onto a nice hotel with an absolutely awesome staff. Hopefully there will be enough comments to have this issue addressed. It is hard to imagine many people not being agitated with waiting several minutes just to load a web page, particularly during peak hours. June 7, 2014
Rated 5.0 out of 5.0 by always with a smile Everyone does a great job from the drivers to the front desk , cleaning personnel ,dining staff area, and bar staff , everyone is always cordial June 4, 2014
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