Rated 3.3 out of 5 by 123
Rated 1.0 out of 5.0 by Dave21740 May be my last stay here
I'll be emailing the Intercontinental Hotels Group with the details and a photo. I've stayed here enough times to earn Gold Elite status, because it is very close to where I work. I've sensed a downward trend for several months now, but it has reached the point where I don't think I'll stay here again, which means I won't stay with IHG.
The staff here are great, and the restaurant has typically been excellent. I've no problems at all with the staff.
But the negatives are too much at this point...inability to connect to the hardwired Ethernet ports, inability to connect wirelessly (I'm using my phone for tethered connection now), and especially, arriving at 4:00 or 4:30 to find hallways with linen outside almost every door, and carts of cleaning supplies. Not just one hallway, but most of them. This isn't an isolated occurrence, it is typical now. When I first started coming here, that wasn't the case. I've arrived here at 5:00 to find my room wasn't ready because rooms were still being cleaned.
The hardwired internet connectivity problem has always been there for me, but the wireless problems are fairly new, just over the last couple of months.
When I arrived today, almost every hallway I walked down had dirty linen piled up next to the doors to many of the rooms. There was also assorted refuse from the rooms (cups, empty snack bags, etc.) on the carpet. When I came back from the restaurant at 6:30, the linens were gone. Most of the refuse was picked up, but not all.
Management at this hotel is NOT doing corporate IHG any favors. I like the people here, but I think I am done with this hotel. The last thing I need when I arrive at 4pm is to have to walk around carts of cleaning supplies and step over piles of dirty laundry in the hallway. Unbelievable. And it happens more and more.
October 26, 2014
Rated 3.0 out of 5.0 by Regular Member Decent Stay
For the low room prices, it is a pretty decent stay. Hear they are working to upgrade the facility and I do hope that the place will be more reflective with other modern Holiday Inns.
October 26, 2014
Rated 5.0 out of 5.0 by Pie Grandma quiet and comfortable hotel
My husband and I were able to rest comfortably at this hotel because the beds and pillows were so comfortable along with the overall quietness. It is close to a thoroughfare so ease of travel in the area was great.
October 24, 2014
Rated 4.0 out of 5.0 by Wajie One Nighter
It's alright. Nearest my brother's house but difficult to find at night.
October 22, 2014
Rated 3.0 out of 5.0 by npm1164 Nice staff, mediocre hotel
Staff is very friendly and welcoming. Hotel needs some maintenance attention, such as fixing electrical outlets, cleaning in stairways, fixing AC unit (ours did not cool the room adequately). Fresh towels should be provided each day with out having to request them. Restaurant is mediocre, and I realize it is under its own management, but if they want to stay part of the hotel they should cooperate with hotel management. Make these few improvements and customers will enjoy their stay and feel value for their dollar spent.
October 17, 2014
Rated 4.0 out of 5.0 by Cousin of Bride One of a wedding party
Worked well for our purpose. The dining room was woefully under staffed for the number of guests on Sunday.
October 16, 2014
Rated 2.0 out of 5.0 by tcar21 average is overstating this hotel
overall the hotel was not bad, however the amenities could use some work especially in the bar and restaurant area.
October 16, 2014
Rated 5.0 out of 5.0 by craig117 Guest
Facilities were great, the food not so much.
The rooms were clean.
October 15, 2014