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Rated 3.9 out of 5 by 710 reviewers.
Rated 5.0 out of 5.0 by Very Good ! My friend and I chose this hotel because it is near the tube station and it is in good area. The room was clean, comfortable and with a very nice view of the city. Since we had the breakfast included we found out that we had a very wide choice of food. The staff is always very kind, helpful and with a smile for evryone. Plus, if you I recommend this hotel especially for the location. August 19, 2014
Rated 5.0 out of 5.0 by Good Stay Even after more than eight days of my check out, the hotel has not added my points IHG Reward points on my Priority Club. This is bad as all the other Hotels I use, they instantly add my points to my IHG account. August 19, 2014
Rated 5.0 out of 5.0 by fabulous location. Very helpful desk staff. I stayed twice at the Holiday Inn at the Kensington Forum in London (4 nights). My 10 year old granddaughter was with me. We were both very satisfied with the stay and determined to return, when back in London (we live in Washington DC). The reception staff were very pleasant when we arrived, the room was ready and very comfortable, and the location fabulous. August 17, 2014
Rated 4.0 out of 5.0 by fantastic view lovely hotel. view fron 26th floor fantastic. Breakfast great. location good. we would stay again. August 17, 2014
Rated 3.0 out of 5.0 by A mixed experience Check-in was painfully slow after a long journey. We stayed in adjoining rooms. Our disabled son was in a very spacious disabled room with a very large bathroom, and potential hoisting facilities. The only problem with this room was the absence of a walk-in shower. We have since discovered that only one of the hotel's accessible rooms has this feature. Our room was rather small, and the furniture rather "tired". The bathroom was minute with an unstable sliding door. Breakfast was excellent with welcoming staff. Given the number of guests it was managed extremely well. This hotel is conveniently situated near three tube stations and bus stops. Taxis are permanently parked outside the front entrance. August 17, 2014
Rated 4.0 out of 5.0 by Noboby speak french Pity, the staff doesn't speaker french ... And the Pub too expensive otherwhise it was a great experience .... August 16, 2014
Rated 4.0 out of 5.0 by Room Small, very accomodating service Service was excellent throughout. Room with twin beds was small, clean. Beds were quite hard, uncomfortable. Buffet breakfast was excellent. Pub and restaurant on premises. Good location, lots of restaurants and pubs in area. Gloucester Station underground station closed for blue line from east and west to Heathrow. WiFi free, if you join or are a member of IHG Rewards club, free. August 14, 2014
Rated 1.0 out of 5.0 by Poor Reception Service Be prepared for a long wait in the hotel lobby as the Hotel Reception is incapable of handling your request due to long queue in the hotel room clean-up. We had the experience and had to wait for a total of 7 hours before we were given a room. August 13, 2014
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