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Rated 3.9 out of 5 by 846 reviewers.
Rated 5.0 out of 5.0 by Super Lage und schönes Zimmer Super Lage, tolle Aussicht vom Zimmer. Höfliches Personal. Der Concierge war super, konnte bei jeder Frage helfen. November 20, 2014
Rated 4.0 out of 5.0 by Solid and dependable The staff make this hotel, which could be awful because of its size and high occupancy rates November 19, 2014
Rated 4.0 out of 5.0 by Overnight in London I stayed here with my young son, as we were going to the Royal Albert Hall. We checked in immediately. All the staff we met were friendly and polite. You have to use your key card to work the lifts which I thought was strange. The reception area is pleasant, it has a small souvenir shop and a Starbucks . The room, although compact was clean and had everything you need. Breakfast was amazing, buffet style, with cereals, cooked, yoghurts and fruit, even a pancake maker..checkout was efficient and all in all I wouldn't hesitate to recommend this hotel. November 19, 2014
Rated 4.0 out of 5.0 by Great Staff The staff here were very attentive and efficient, at check in, in the bar and restaurant and at room service. Friendly and welcoming they did a first rate job in what is a very busy hotel. Having read other reviews I take the point that the furnishings in the hotel are getting a little tired and in need of refreshing. At the same time maybe the sliding door on the bathroom can be changed to a normal swing door as this was an irritation. Having stayed in many London Hotels over the years for work the rooms are big in comparison with many in the capital and include a decent view. There are many London hotels with smaller rooms and with views of courtyards or brick walls. November 18, 2014
Rated 5.0 out of 5.0 by excellent excellent, great breakfast buffet, fantastic concierge service. November 17, 2014
Rated 5.0 out of 5.0 by Felicitaciones Quiero extender mi más grande agradecimiento al grupo de chicos españoles que laboran en el hotel, hacen de la estancia muy cómoda, agradable, amable, como si estuvieras en casa. November 17, 2014
Rated 3.0 out of 5.0 by Pilows Bed pillows are extremely uncomfortable. Please get better pillows. November 17, 2014
Rated 5.0 out of 5.0 by Water not available There was no complimentary water or fruit basket available for Gold members. November 17, 2014
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