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Rated 3.9 out of 5 by 843 reviewers.
Rated 4.0 out of 5.0 by Great Staff The staff here were very attentive and efficient, at check in, in the bar and restaurant and at room service. Friendly and welcoming they did a first rate job in what is a very busy hotel. Having read other reviews I take the point that the furnishings in the hotel are getting a little tired and in need of refreshing. At the same time maybe the sliding door on the bathroom can be changed to a normal swing door as this was an irritation. Having stayed in many London Hotels over the years for work the rooms are big in comparison with many in the capital and include a decent view. There are many London hotels with smaller rooms and with views of courtyards or brick walls. November 18, 2014
Rated 5.0 out of 5.0 by excellent excellent, great breakfast buffet, fantastic concierge service. November 17, 2014
Rated 5.0 out of 5.0 by Felicitaciones Quiero extender mi más grande agradecimiento al grupo de chicos españoles que laboran en el hotel, hacen de la estancia muy cómoda, agradable, amable, como si estuvieras en casa. November 17, 2014
Rated 3.0 out of 5.0 by Pilows Bed pillows are extremely uncomfortable. Please get better pillows. November 17, 2014
Rated 5.0 out of 5.0 by Water not available There was no complimentary water or fruit basket available for Gold members. November 17, 2014
Rated 5.0 out of 5.0 by Great stay My daughter and I stayed at the Holiday Inn Kensington Forum over Rememberance Day weekend and had a great stay. The room was small, but clean and comfortable. We arrived at 9:30 AM just hoping to be able to leave our bags. Katerina checked us in and allowed us to go to our room since it was ready. Since the person who booked our room singed us up for the IGH rewards club we received courtesy WiFi in our room. The staff was helpful and courteous. Our room was on the 16th floor and had a great view. The hotel location was very convenient with the tube station just around the corner. It is important to know that there are no safes in the room so be cautious about bringing valuables. Also in our room there was no fridge, but we didn't need one. The only real issue I had was the lack of water pressure in the shower, but that is typical in Europe. I would definitely stay at the Holiday Inn Kensington Forum again. November 16, 2014
Rated 1.0 out of 5.0 by Old rooms I was in room. 1905 very run down and old .in need of. A redo. Not Holiday inn standards. November 16, 2014
Rated 5.0 out of 5.0 by Great Location Easy to get to the Tube. Great staff and friendly. November 15, 2014
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