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Rated 4.0 out of 5 by 983 reviewers.
Rated 5.0 out of 5.0 by staff and service My son and I had a great time at your hotel. The staff was very friendly. We asked for a room with a great view towards London´s iconic places and fortunately got a room at the 15. level where we could see Big Ben, the London Eye etc. Breakfast was great, too. February 25, 2015
Rated 3.0 out of 5.0 by Quality is good, but always waited for the lifts for long. Service, the food, the room are all good. But have to complain about the lifts... We always had to waited so long. and don't know why sometimes the lifts would skipped our floor. Really make us mad... February 24, 2015
Rated 4.0 out of 5.0 by Good London base Booked an executive room. Had to wait about10 minutes supposedly for room to be available although it was 15.30. Nice room if a little small for executive but the view made up for it - beautiful. Lounge access ok but the breakfast items were poor - obviously defrosted pastries badly baked. Worth it if you enjoy a glass of wine in the evening although the ambience isn't particularly good. February 23, 2015
Rated 4.0 out of 5.0 by Good quality but pricy for a 'budget' option A very clean and classy hotel, rooms are a little on the small side but serve their purpose well. Facilities are excellent as is the location, parking was available but unfortunately full as the car park is open to the public, might I suggest a system where guests get priority over the public? Upgrading to an executive room is well worth it, as it includes use of the business lounge where complimentary refreshments and comfortable seating are available. February 22, 2015
Rated 3.0 out of 5.0 by Not great food The food in the kensington forum branch Isant good at all if is practically cold when it Comes but the rooms are nice and warm and comfy , will stay here again when I next come to Central London. February 21, 2015
Rated 2.0 out of 5.0 by WIFI This hotel has the worst wifi of ANY hotel I have stayed in February 21, 2015
Rated 5.0 out of 5.0 by Great experience It was Avery pleasant experience. Would visit and stay again if posible February 21, 2015
Rated 4.0 out of 5.0 by Excellent staff I have stayed on both the upper and lower floors, and by comparison, the upper floors could definately use some updating, similar to the lower floors. February 20, 2015
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