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Rated 4.1 out of 5 by 806 reviewers.
Rated 4.0 out of 5.0 by Comfortable compact room Nice room with comfortable bed and pillows. Room was a bit small and not enough space for those with more than 1 suitacse or large suitcases, but manageable. I could hear the people in the room next door talking but otherwise it was nice and quiet and there was no noise from the nearby runway. Reception staff were very pleasant and helpful. I had a late flight and was able to store my luggage at the reception after I checked out. Also, I left a small bag on the Hoppa bus on the way to the airport and when I called the hotel reception, they were helpful and able to get in touch with the bus company to drop off my bag at the airport bus stop. Another plus that there is a free and very frequent 24 hr public bus service from the Central Bus Station that stops outside the hotel on the main road which made it easy to get to the Underground each day. April 30, 2015
Rated 5.0 out of 5.0 by One of the best IHG hotels I haver stayed in As a regular user of IHG hotels for fifteen years, I have enjoyed my stay at Heathrow Ariel Holiday Inn over the last three months, more then any where I have ever stayed before. The reception staff are so professional and helpful, the restaurant staff are friendly and smile constantly and the house keeping team have very high standard of cleanliness in the rooms. The food is of a very good standard and the breakfast is fantastic. It is going to be hard for me now, to leave this hotel and find similar standards elsewhere. I look forward to a return visit one day. April 30, 2015
Rated 5.0 out of 5.0 by Excellent Airport Hotel Convenient Heathrow location, comfortable and clean room with excellent staff service particularly in the restaurant . Thank you April 30, 2015
Rated 5.0 out of 5.0 by Very good room and service I enjoyed a stay of one night, Staff were very pleasant and efficient, room very comfortable and bathroom spotless. There were no egg-cups for boiled eggs in the dining-room. April 28, 2015
Rated 5.0 out of 5.0 by GREAT VALUE I had an excellent "Executive" room for a good price, having booked well in advance. From the outside, the hotel doesn't look very appealing, but all aspects inside are very satisfying. I did not have dinner, but had some excellent wine suggested by the staff. Breakfast was also very well done and good value. All the staff were very pleasant and helpful. April 27, 2015
Rated 2.0 out of 5.0 by Heathrow The tiolet kept blocking which made the room feel very uncomfortable. £20 for a room service breakfast was a fair price but the quality of the food was poor and cold. I was told I did not have to leave a swipe of my card when I checked in becuase I was a gold card member. When the tray arrived I had to go through the rigmarole of paying on a card machine ! I normally enjoy staying at this hotel as a gold card member I really did not experience this with a sub standard room with poor plumming and poor food. April 25, 2015
Rated 4.0 out of 5.0 by Good location Nice hotel easy to get the airport on the shuttle bus that will cost you 5.00 pounds and takes up to 30 minutes. Or get a cab, recommended if there are 2 plus, as its 10 pounds and only takes 5 minutes. April 24, 2015
Rated 4.0 out of 5.0 by Splendid time as usual All pleasant, clean, and welcoming efficient staff. But no wifi... April 24, 2015
  • 2015-05-03T10:29:57.003-05:00
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