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Rated 4.2 out of 5 by 589 reviewers.
Rated 5.0 out of 5.0 by Great location and great staff During my stay in the hotel i found the staff very kind and helpful with all question or request i had, the location of the hotel is really great if Airport approach is needed. Public transportation is very accessible. The rooms are very clean and looking good. March 10, 2013
Rated 5.0 out of 5.0 by Great choice at breakfast This holiday inn was great value as the breakfast choice is so vast. The rooms were very clean and the whole hotel smelt nice. The drinks at the bar were a bit expensive but not unexpected. The staff were friendly and helpful and made sure we were well looked after (booking taxi to airport). It is confusing that one holiday inn is on sipson road and another is on sipson way so be aware. March 10, 2013
Rated 3.0 out of 5.0 by Beds are comfortable but the rooms are very small. We have used this particular Holiday inn because of the location And nothing else. Over the past 10 years we have been here for 5 times. I am over 75 years and yet the staff gave me the room farthest from elevator. I did not get any benefit for being a loyal customer or being priority club member. March 9, 2013
Rated 5.0 out of 5.0 by Great staff and service Was at this hotel running a course, training facilities were good, food was fine staff were excellent - always happy to go the extra mile! Would recommend, will become my regular Heathrow stop over venue! March 7, 2013
Rated 5.0 out of 5.0 by Above expectations Comfortable quiet room, well furnished and clean. Reasonable value evening meal and good breakfast. Very helpful reception staff. March 4, 2013
Rated 5.0 out of 5.0 by Excellent room and great employees All was fine--I will stay there again. The employees were pleasant and helpful, the rate satisfactory and breakfast was very good. It was an uneventful stay which is what I always look for in a hotel. March 3, 2013
Rated 5.0 out of 5.0 by access to doctor efficient connection to doctor when neede during the night, March 2, 2013
Rated 5.0 out of 5.0 by Brilliant hotel Brilliant hotel. Very quiet room, could sleep easily after flight. Very comfy bed. Quality breakfast. Great value for money. Would recommend. March 1, 2013
Rated 5.0 out of 5.0 by Home from Home A perfect place to collapse and feel secure after a long and gruelling journey. February 25, 2013
Rated 3.0 out of 5.0 by Elevator was noisy and breakfast was the same My room was located very close to the elevator, which was noisy, which I don't believe resulted in getting sound sleep. Both days breakfast was exactly the same. Suggest there be some variety added to the breakfast buffet. February 19, 2013
Rated 4.0 out of 5.0 LHR Excellent airport hotel, I would highly recommend this location February 17, 2013
Rated 4.0 out of 5.0 by Good value The room was fine and the bed comfortable. I had a good meal from the hot buffet. Unfortunately my wake up call which was booked never happened, but I was awakle anyway and caught my plane. Excellent value for what I paid. February 14, 2013
Rated 5.0 out of 5.0 by Fantastic Service We arrived early on an incoming flight from Australia laden down with luggage. The reception team couldn't do enough to help us with our luggage and to try and get the family checked in early. Ben in particular was fantastic and remembered us the day after as we checked out. Both dinner and breakfast were well cooked and served in good portion sizes. Overall a very well run hotel, with very friendly staff and atmosphere, even the cold shuttle bus drivers were smiling! Well done Holiday Inn! February 12, 2013
Rated 5.0 out of 5.0 by Very comfortable and relaxing What's happened to the Holiday Inn? It seems to have gone up market! We were very pleasantly suprised with this hotel. The room was very spacious and extremely comfortable. I have reduced mobility so was very pleased to have the luxury of a wet room rather than bath. The only thing I would change would be to put a shower screen in to prevent some of the water spreading to other areas of the floor. Obviously for wheelchair users this would need to be opened up so it would need to be on hinges rather than fixed. Overall though, very happy to have stayed there and would recommend it to other travellers. The fact that we could leave our car in a secure underground car park was an added bonus. February 8, 2013
Rated 5.0 out of 5.0 by stopover to Barcelona always a welcome here whenever at what ever time,and welcome return February 3, 2013
Rated 5.0 out of 5.0 by stopover from Dubai This was my third stopover here in a month and the same standard was maintained at all times,with a nice welcome on my return from the staff,much appreciated. Recognition on returning is welcome. February 3, 2013
Rated 4.0 out of 5.0 by Lovely hotel You cannot go wrong with the Holiday Inn chain. The hotel was very handy to airport. Room was very nice. Breakfast was great and the restaurant staff friendly and attentative. The room was warmed ready for us, nice touch Totally recommend this hotel. We have booked two more nights here for a trip to Paris and then home so we will let you know if it is consistent. January 31, 2013
Rated 5.0 out of 5.0 The best option if you're flying early If you're flying early in the morning then spend the night before at the hotel and take advantage of the fact that it's only 10 minutes away from Heathrow. Very good service and a comfy, warm room. Food and drink in the bar and restaurant were really good too. January 31, 2013
Rated 4.0 out of 5.0 by Charges For Internet I am very unhappy as a Platnumn member of the Priority Club that you would charge me for Internet Access!! I happen to be at the upper level of several Hotel hospitality programs. It is very unusual for a Hotel Chain to charge their best customers for both Breakfast and Internet access!! I will look for a different Hotel next time I'm in England. January 29, 2013
Rated 5.0 out of 5.0 by Wonderful Hotel Stayed for one night. Front desk people and the bus driver was impeccable, very professional and cordial. The location was a problem and generated some confusion amongst bus drivers, even when I showed the Hotel Address, the first bus driver. The first bus driver, not a english but a tall middle east man, was very rude. There are few information about Hotel directions at Heathrow. January 28, 2013
Rated 5.0 out of 5.0 by Great hotel when you have an early flight from Heathrow I stay here for one night in January to catch an early flight the following morning. Five minutes from the Terminals 1 and 3 by free local bus, next door from the hotel. The employee at the reception was VERY nice and smiling and everything was in order. Since it was my first stay since I became member of Priotity Club, she thanked me for becoming a member. I really was not expecting that. The check-in was great, no waiting, she had all my info, so, no confusions, no mistakes, very easy and quick check in. Tthe room was more than I expected. There was even a small sofa in the room. . I will definitively stay here again and I recommand this Holiday Inn if you fly from Heathrow.. January 27, 2013
Rated 1.0 out of 5.0 by Poor soundproofing While the room was well appointed and while there was no aircraft noise coming in, the soundproofing between the rooms is very poor. I was woken up by the4 welsh guys who arrived went out came back and left at 5.00a.m.(after one of them was violently unwell for some time in the loo. I wouldn't bother staying here again January 25, 2013
Rated 4.0 out of 5.0 by Information It would be good if the staff were to inform guest as to the procedure for using the key card inside the room. Being a first timeer to this system it would have been nice to know how to turn on the heat. January 23, 2013
Rated 1.0 out of 5.0 by Terrible Room We had a room in a far away corridor from the lobby.... 6+ heavy firedoors to push through, no fun with luggage. The heat did not work in the wing we stayed at. Not good at below freezing temperatures outside. The toilet barely flushed, the shower head fell off the wall and the bathroom flooded when you showered. This was a very poor stay for us. Nobody from the staff seemed to care either, which will certainly not make us come back to his property January 21, 2013
Rated 5.0 out of 5.0 by Friendly, helpful staff This hotel was ideal for my overnight stay in transit through Heathrow. The staff were particularly helpful with advice and looked to help out where they could do so. The bar and restaurant was particularly comfortable with excellent service for a solo traveller. The shuttle bus service to and from the hotel was really convenient. January 20, 2013
Rated 5.0 out of 5.0 by Perfect for a stopover Easy to get to this hotel from Heathrow terminal 1,2,3 and the next day on to terminal 5. Don't take the hotel hoppa as its £4.50 each way per person though and public transport is FREE! The room was great and quiet and perfect for a good night's sleep. January 18, 2013
Rated 4.0 out of 5.0 by A calm and comfortable start to a long journet We stayed here before a morning flight to Australia. The room was comfortable and large enough to repack. The restaurant buffet dinner and its service was very good. It was a very restful start for a long trip, and we would recommend it. The only minor problem we had was that the instructions for finding the hotel coming from the M25 were lacking and google maps is not clear about how to negotiate the Heathrow road system, but we did find our way in and had a very comfortable night. January 16, 2013
Rated 3.0 out of 5.0 by Comfortable room but hotel lacked atmosphere. Did not feel at home here. Room was clean and comfortable. However, the hotel lacked atmosphere. The bar and dining area was boring. The staff were polite and helpful at all times. I preferred the other Holiday Inn in Bath Road but this was nearer to Heathrow Airport. January 15, 2013
Rated 5.0 out of 5.0 by Great Hotel. This is a very clean and well kepted hotel its by far the best of the three Holiday inns in the area for service , food and great staff. A very comfrotable hotel to stay at. January 15, 2013
Rated 5.0 out of 5.0 by Quiet and comfortable I chose this Holiday Inn because I had to meet a grandson arriving at Heathrow from Singapore at 05.55 on his first visit to the UK. It was one of the nearest to Terminal3. The advice given by the hotel staff regarding the "hoppa" shuttle bus from the hotel to the airport was excellent. Whilst I unfortunately had no time to feed there due to time limitations, the displayed menus and reasonable prices seemed very good. I would certainly recommend the Holiday Inn to anyone contemplating a stay there. January 15, 2013
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