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Rated 4.1 out of 5 by 231 reviewers.
Rated 4.0 out of 5.0 by Very good for the short time there Stayed here the night before flying off to America from Heathrow. The location is pretty good being a quick bus ride from the terminal out. I would recommend heading to the central bus depot at Heathrow and picking up one of the local buses which are free to get out to the hotel. I was upgraded on arrival which is always nice to a spacious room. I have to say I didn't spend that much time there as I headed back into London for the night. So really I saw the room for about 3 hours if that. Staff were very helpful and efficient and the stay was good and relaxing before flying. Would stay here again and might try out more of the hotel amenities next time. December 3, 2012
Rated 5.0 out of 5.0 CLEAN HOTEL AND FRIENDLY STAFF Stayed for one night as a stopover prior to boarding trans-atlantic flight to USA. Excellent room, comfy bed, lots of hot water and we had no issues at all., The staff at check in were friendly and I received a 10% discount as a priority club member on our dinner which was an excellent buffet. The waiting staff were also very attentive and took time to have a quick chat and talk to us about the wine on offer. The drinks were a little expensive but not outlandishly so. All in all another good experience at Holiday Inn. December 2, 2012
Rated 5.0 out of 5.0 by Perfect stop over We were in transit to heathrow & it proved an ideal overnight stop over between flights, Good food & conversation in the bar + very comfortable room on retitrement. Perfect position for transfer to heathrow. We have booked same hotel for our next trip in Jan 13 November 27, 2012
Rated 2.0 out of 5.0 by good atmosphere lacks the quality... on arrival check in staff were great and very accomdating and helpful! The bar quality of drinks and food was unbeatable! The staff however were not soo great...bar staff struggled to complete an order without several reminders of what we had ordered! Atmosphere and comfort in the communal bar area was great and comfortable temperature. The room..Uncomfortable bed and very loud air con made it near on impossible too sleep! There should have been more pillows in the room... November 24, 2012
Rated 4.0 out of 5.0 by Excellent staff Upon arrival at check in we were greeted by Sara. She is the epitome of what a great check in should be. Friendly , warm and engaging, both my wife and I left reception talking about just how good she was. A real credit to Holiday Inn The rooms are adequate , my biggest complaint is that the inter connecting door allows noise from the next room . Other than that, a great location for the airport , with parking. Highly recommend. November 22, 2012
Rated 5.0 out of 5.0 by excellent service and comfortable room We enjoyed our stay with you. All the staffs were so helpful and understanding. They went all their way to make our stay there great. We will definite stay at holiday inn and tell all our friends who are coming to study the NO HANDS Massage course in Heathrow. Thank you for your service. November 21, 2012
Rated 4.0 out of 5.0 by Convenient and great value Really convenient to Heathrow terminals 1, 2 and 3 with free connecting public buses or for £4 door to door on the Hotel Hoppa. Can get to all the museums in South Kensington in an hour using the free U3 bus and a day pass on the tube Piccadilly Line for £8.50. Great value and very comfortable. Excellent breakfast. November 21, 2012
Rated 3.0 out of 5.0 by Its a hotel near an airport Nothing special. Although, being a priority club member (which they knew on checkin) they should know my room preferences. I got the exact opposite: had to go back and change rooms (and then had a grilling about did I use the room- the guy checked me in 2 mins earlier?!) Other than that, what can you say. Its a bog standard airport hotel. Felt like a holiday inn express though. Nothing special. November 20, 2012
Rated 5.0 out of 5.0 by Highly recommend! I found the Holiday Inn to be an excellent value, friendly and helpful staff and a lovely, large and very clean room. A short distance from LHR with frequent shuttles. I will certainly plan to stay with them again!! November 18, 2012
Rated 4.0 out of 5.0 by Best Indian bar food we have ever had! The curry we had at the bar whilst watching tennis on the big screen was better than 99% of Indian restaurants November 17, 2012
Rated 4.0 out of 5.0 by Getaway All jolly fine and didn't know that my package included breakfast. Would do again, subject to cost. November 16, 2012
Rated 5.0 out of 5.0 by Room had great amenities The room was clean, quiet, and had some nice amenities - two bottles of water, plenty of coffee and tea options, and sweet treats. This property is located near the airport, which was wonderful for catching an early flight. We opted to take a private van to the airport (there were 4 of us with 5 bags.) The price quoted to us by the hotel staff was 15 pounds. When we got to the airport, the driver quoted us 18 pounds. It's not much difference, but I wish they'd get their stories straight. My only issue was the reservation system. We called from Paris to change our reservation. At the hotel the next day, the reservations were not set up correctly. The desk clerk had to spend a long time trying to undo and correct the errors. This should not have happened - Holiday Inn has been in this business for a very long time. November 16, 2012
Rated 4.0 out of 5.0 by Breakfast a shade expensive The lack of a courtesy bus was the worst feature of the stay. Once at the hotel I found the service good and the room comfortable. November 15, 2012
Rated 3.0 out of 5.0 by Good for easy access to the airport As I had eary morning flight I looked for a place to stay close by Heathrow. The room I got was a bit worn out, but overall the night spent was OK. Soundproof windows are pretty good. The hotel can be reached from the airport by a shuttle bus departing in front of the arrival hall of T1, H4 (as far as I remember), it costs 1,5GBP one way. The travel time from the airport is abt 20 mins (bus makes a big loop), but the way to the airport is pretty quick, 5 mins only. the first bust leaves abt 04:35 AM. November 11, 2012
Rated 5.0 out of 5.0 by Excellent and good value stay Check in staff - very welcoming. Room - very clean and comfortable. Excellent all round stay would certainly stay again and recommend to others. November 10, 2012
Rated 1.0 out of 5.0 by unhelpful personnel; wrong room type We had made a reservation for a room with two beds about a month before our arrival. When we arrived, they had no rooms with two beds, and we had to settle for a small room with one bed. We are an old couple and have trouble sleeping in one small bed. This kind of service is unacceptable. I will not return. November 10, 2012
Rated 1.0 out of 5.0 by Dishonest and incompetent staff i stay at this hotel all the time and this is the 3rd time that they have messed up my hotel bill, this time charging me double for food, internet and breakfast which i should have free. A lot of work to always clear this up. Very disappointed!!! November 10, 2012
Rated 5.0 out of 5.0 by Nice recovery My wife and I arrived at the hotel very tired with head colds after a three week jaunt around europe.The heating system was not operating in our room. When the hotel staff was informed, they quickly found us an alternative room and a free breakfast for our troubles. We needed help with the hotel computer and a staff member was more than willing to aid us. Given the circumstances, the holiday inn staff did the best they could. November 9, 2012
Rated 5.0 out of 5.0 by A Surprise We stayed here the last night of our two week trip to UK. Expected just a place to lay our heads before the morning flight but were pleasantly surprised. It became one of the best stays of our journey. It's a bit difficult to find as there are several Holiday Inns close to Heathrow but it was worth the effort. Wonderful, friendly staff, great room, good food and drink and reasonable prices. Highly recommended. November 8, 2012
Rated 5.0 out of 5.0 by My favourite hotel at Heathrow As always, the one hotel I can depend on to be comfortable and welcoming at Heathrow. November 8, 2012
Rated 5.0 out of 5.0 by heathrow hotel Great location and service with easy access to heathrow terminals via shuttle bus or taxi. Excellent food on offer and very friendly attentive staff. November 7, 2012
Rated 5.0 out of 5.0 by Comfortable Accommodation r prices were a bit steepything was excellent only that the bat November 5, 2012
Rated 2.0 out of 5.0 by Mustn't grumble? For God's sake get the two Holiday Inn hotels better identified and separated. Went to the wrong one, as did several other guests checking in at the same time. Staff excellent, except in the busy evenings. No imprint was taken on our registering, and we were placed in a lower category room. This was corrected easily next day, although it seems the receptionist has no say in any, even minor decisions, with frequent visits to the boss, dragging the process out. One of our cases was left standing on the pavement outside the hotel while we were about to check in at the airport. Not a happy experience. November 2, 2012
Rated 5.0 out of 5.0 by Best in Heathrow Having stayed in most of the Heathrow hotels this one is without doubt the best of the bunch. Good location with easy access to all terminals and car rental sites. Very nice friendly atmosphere I felt the staff really tried hard to make sure everyone was happy and catered for. Pleasant bar for night cap and fantastic full on English breakfast. My only moan would be having to pay 4.50 GBP in cash for the shuttle to the hotel from the airport. This seemed to have caught a number of people out who arrive with no cash in their pocket. November 2, 2012
Rated 5.0 out of 5.0 by very good the beds are very comfortable, and the staff very nice. and the care was very safe in the undergrund car park October 29, 2012
Rated 4.0 out of 5.0 by this is a nice hotel this hotel is very clean well kept the reception staff are very courteous and helpfull the downside of the hotel as it is a bus ride from heathrow in my view they could make a better concession to motorists in car parking it is a slight bit expensive food was excellent buffet the evening i stayed October 28, 2012
Rated 5.0 out of 5.0 by Great hotel I stayed here for a weekend and can highly recommend it.. Check in was easy and it has a late check out. The rooms were spacious and nicely decorated. I ate in the bar/cafe downstairs and the food and service was excellent. I can highly recommend it and I would definitely stay here again! October 28, 2012
Rated 4.0 out of 5.0 by Good Hotel Great staff nice hotel great location buses to tube and into london under 1 hr October 26, 2012
Rated 5.0 out of 5.0 by Great room, great service, fantastic breakfast! Well worth staying here. Loved the breakfast. The room was really good too. October 24, 2012
Rated 4.0 out of 5.0 by Relaxing and great staff Excellant stay, comfortable rooms, great breakfast, always stay here when we fly from Heathrow. Only fault with hotel is bar drinks very expensive, £7.70 for large glass of wine is too much!! October 23, 2012
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