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Rated 4.2 out of 5 by 491 reviewers.
Rated 5.0 out of 5.0 by In the midst of everything The location is excellent - walking distance to Old Bond St., Leicester Square, Jermyn Street (men's clothes),Regent Street, Burlington Arcade, the theatre district, and Buckingham Palace. It's very close to the Green Park tube station and bus stop. There is a "Pret a Manger" close by on Berkeley Street near a small park for a quick breakfast if you don't fancy the hotel (although the food here is fine). For runners, you can cross Picadilly (A4 on the map) to run through Green Park and around St James Park to jog along the Thames (lots of runners) and no better place to be on a sunny day. Services in the hotel itself are excellent - no fuss during your stay and they are very helpful for any small necessities - plus there's a pharmacy nearby. Hotel security appears to be quietly efficient as well. We stayed at the hotel in September this year. We love London, and have used this hotel for our trips there many times in the past. We were even able to use IHG points to stay there! Still a great place. September 26, 2014
Rated 3.0 out of 5.0 by stay not very happy, not satisfied for the money paid. rooms need to up graded. September 22, 2014
Rated 4.0 out of 5.0 by Great Room Service personnel unfortunately we were ill during our stay and the room service personnel were just outstanding as was the quality of the food albeit we chose a limited September 19, 2014
Rated 5.0 out of 5.0 by Excellent hotel and a great location. Perfectly located in the heart of Mayfair and surrounded by good eateries, the hotel is clean and well presented, and the rooms are large (by London standards) and comfortable. Our room had a poor view, however this was not so important for us since we were out most of the day. Concierge and front desk staff were friendly, and provided helpful directions when asked about local restaurants and London attractions. My wife and I thoroughly enjoyed our five-day stay in London, and our accommodation was an important element of our enjoyment. I would happily stay here again and would recommend it to friends and colleagues. September 18, 2014
Rated 4.0 out of 5.0 by Excellent location Very convenience to most point of interests and only couple minutes away from Tube. There is a direct train from Heathrow airport to the hotel so it saves a lot of troubles and time. Hotel is close to shopping centre and department store. I will stay in the same hotel for my next visit to London. September 16, 2014
Rated 3.0 out of 5.0 by Not bad Nice hotel and good facilities. Noise in the room was too loud for me and check in was frustratingly slow. Otherwise, not bad September 16, 2014
Rated 4.0 out of 5.0 by Personal de recepció muy amable. El personal de recepción nos atendió correctamente, esforzándose para comprendernos y hacerse entender. September 15, 2014
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