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Rated 4.5 out of 5 by 364 reviewers.
Rated 5.0 out of 5.0 by A good experience in London. A very good hotel with nice interior. The bar excellent. The breakfast superb. The proximity to all the shops and also good transport links to the city. Can imagine to stay here again. April 15, 2013
Rated 5.0 out of 5.0 by Relaxing stay for business purposes I enjoy staying at this hotel regularly. It is convenient access to not only the facilities in Stratford but accessible via the tube links easily to Central London. The Hotel is very comfortable, well maintained and the facilities are good, together with welcoming, helpful and friendly staff. Service in the restaurant and to room is always efficient and good quality food. I cannot recommend this hotel highly enough. Lesley April 15, 2013
Rated 5.0 out of 5.0 by Great place to relax Stayed here 9 April. Really easy to reach by DLR from Canary Wharf after a long day. Very warm welcome and simple check-in, acknowledging PC status. Room contemporary and comfortable with spotless bathroom and very comfortable bed. Ordered simple room service supper (burger and potato wedges) - delivered promptly and exactly as ordered by charming staff. Breakfast buffet fine - good coffee from the machine. Easy trip to St Pancras in the morning by Javelin from Stratford International. Good value at a rate including breakfast - I'd rather stay here and travel than stay in a cramped and expensive central London property. Booked again for 21 April and hoping for a similar experience! April 12, 2013
Rated 5.0 out of 5.0 by Excellent <3 <3 <3 This hotel is a true haven. I stayed for three nights in early April. The room was spacious and clean and the bed was magnificent. The bathroom was very nice too. The location, next to the shopping centre and with very easy access to and from London City Airport, I have to say that from now on Holiday Inn Stratford City is the one and only option I´d ever consider for my trips to London. I loved everything about the room and the hotel, and I´ll definitely come back within the near future! <3 <3 <3 April 11, 2013
Rated 4.0 out of 5.0 by Fantastic environment My stay was good and comfortable. There was a situation with room service but the manager sorted it out in minutes. The room was clean and the bed very comfortable. I would definitely recommend the property to friends and family. April 10, 2013
Rated 5.0 out of 5.0 by One of the friendliest hotels in London This was my fifth visit since the hotel opened in July 2012. It's convenient for public transport (mainline, DLR, underground are two minutes' walk, Eurostar is 10 minutes away by HS1 train, and London City airport about 20 minutes on the DLR#, and 10 - 20 minutes from central London. It's right next door to Westfield Mall, with its wide range of eating places. As a relative regular, several of the reception and restaurant staff now recognise me and call me by name: good PR and a nice touch with a smile. The staff really make the place, from management to waiting staff, all very friendly but not 'in your face'. The rooms are clean and modern, with comfortable beds, work desk and wi-fi #a bit on the slow side for the free offering#, but in the regular rooms, fairly basically furnished. The larger 'executive rooms' #there's no exec lounge# have extra furnishings and more amenities in the bathrooms. All are spacious enough for 1 or 2 guests. Breakfast is normal buffet fare, with good quality ingredients. Dinner menu is varied, with bar options. April 8, 2013
Rated 5.0 out of 5.0 by close to the casino The hotel is ideal if comming to play at the casino ..which is less than a minutes walk Had a queen size room and was real nice April 4, 2013
Rated 5.0 out of 5.0 by Good hotel to stay at The hotel is very clean and comfortable. Good location to the rail station and shopping mall. I would recommend staying there. April 4, 2013
Rated 4.0 out of 5.0 by Nice hotel ,Good location &Reasonable Price I stayed at this property for 8 nights.The room i had which is Executive room. It was nice and spacious room.My room was facing the Olympic park and could see the Olympic park through the window. The underground station only few minutes walk from this hotel.This hotel exactly located in the centre of Westfield shopping mall.So,you can shop anything you want just walk few steps away from this hotel. Highly recommendation for this property. April 3, 2013
Rated 5.0 out of 5.0 by An excellent stay Me and my friend really enjoyed our stay at Holiday Inn Stratford City. The rooms were nice, the staff friendly and the location excellent! Westfield shopping centre was just outside our doors. Not to mention that it’s a five-minute walk to the tube, where the central line travels directly to the heart of London. Being tourists we were pleasantly surprised by how helpful the staff was in terms of advise on travelling by the tube, sights to see and storing luggage before our departure. I’d definitely recommend this hotel to other travellers. April 3, 2013
Rated 2.0 out of 5.0 by Fantastic Stay Hotel Holiday Inn at Westfields Stratdford city is very good Hotel to stay in.It is located in the mall so you can always go for mall visit whenever you are free.You don't get bored and no need to travel far and wide.Only thing is that the Taxi does not come up to Hotel Gate in that case you have to drag your luggage up to hotel gate for about for about 250 meters. Also Breakfast should be changed weekly. Rest all fine. March 28, 2013
Rated 4.0 out of 5.0 by Great location and modern facilities Stayed here for a night on business. To be honest, would have preferred to stay upstairs in the co-located Staybridge Suites however this Holiday Inn came in at a keener price for the night. A well presented hotel with comfortable and large bedrooms - maybe a little too large insofar as the one I was allocated could easily have accommodated some additional furniture to make it feel a little fuller! Reasonably comfortable bed (not a patch on the Staybridge bed though) and pleasant staff. Can't comment on food as I ate in the adjacent Westfield Stratford City mall which has an integral multi-line tube and rail station giving fast access to central London. I would definitely return - but only if the Staybridge was full or more expensive! March 27, 2013
Rated 5.0 out of 5.0 by Ideal location We chose the hotel for its location in relation to the places we wanted to visit. Central London is easily accessible via the Central Line, while the DLR and Overhead are also available. Being sited next to Westfields meant shopping and eating places were close by (and under cover). The hotel fully met our needs in terms of comfort and facilities and we look forward to our next visit. March 26, 2013
Rated 4.0 out of 5.0 by Overall good except for Internet signal in the room was very poor. Was unable to connect and had to use the Suites connection. March 21, 2013
Rated 4.0 out of 5.0 by guest service me and my girlfriend so happy about guest service , March 20, 2013
Rated 5.0 out of 5.0 by All round value From checking in to checking out our stay was great! Reception staff were brilliant very friendly and helpful would defiantly stay again March 19, 2013
Rated 5.0 out of 5.0 first visit excellent in all respects! will use whenever appropriate for me from now on March 19, 2013
Rated 5.0 out of 5.0 by Comfortable hotel in ideal location and very helpful staff Stayed for one night and was impressed with the friendliness of the staff and the quality of the rooms March 16, 2013
Rated 5.0 out of 5.0 by A fantastic Hotel in London ! ***** Holiday Inn Stratford Hotel ***** I was very happy stay in London. I love Holiday Inn Stratford Hotel all the more because it was very clean, all the staff kindly, good design all the things of architect. It’s a great location and I’m sure we’ll have a relaxing and productive retreat. There is a subway station near here Holiday Inn Stratford Hotel. Also there is a big shopping mall near Holiday Inn Stratford Hotel. Will you be going away for London? Then maybe you need a hotel that was built for the relax. Just a fantastic Hotel in London ***** Holiday Inn Stratford Hotel !!!!! ***** Thanks a lot. March 13, 2013
Rated 5.0 out of 5.0 by First class Hotel upon walking in the hotel I thought wow this is wonderful everything I'd hoped it would be..Nice clean warm and welcoming. I received a lovely warm welcome at check in and as a priority card holder she informed me that I would receive a free drink at the bar. I also asked about late checking out as I didn't fancy having to rush out at 11am, she informed me that as I was a priority card holder I could checkout at 2pm..This was great and much better than I had expected from my question. although I can appreciate if the hotel had been busy this may of not been available.. once I entered my room I fell in love with its decor, beautifully done and had various lighting choices to fit the mood. I ordered room service late at night which arrived promptly and was delicious..all in all I felt like a Queen staying at your hotel.. my only complain was the deposit fee, I inquired via your online chat to agent if there would be a deposit and they replied that my reservation included deposit which was non-refundable..also no mention of this when booking either.. so you can imgine my surprise when on arrival I was then told i had to pay one. I think this needs to be made clear when booking as in my case it did affect my stay as it meant less money to indulge..or at least until I checked out and it got returned March 11, 2013
Rated 5.0 out of 5.0 by The Olympics Experience A new hotel, so as you would expect everything is at a good standard of repair. My room was spacious with a good sized desk being a bonus; the large bathtub was a particular plus point also. The staff were welcoming and pleasant at all times that I had contact with them. The breakfast buffet was of good quality and with exceptional choice. One slight thing is that a couple of items of the cooked breakfast could have been a bit hotter. The location is in the new shopping centre and my room overlooked the Olympic stadium. When staying in a hotel I usually take very little notice of any pictures in the room, but the Olympics themed pictures in the room and the bar were a delight. March 11, 2013
Rated 4.0 out of 5.0 by comfortable pillow(choicable) and great purchasing areas near by I am sensitive at pillows and was very glad to find you offer two kinds of them( soft one and harder one). Sleep is very imortant to tourist as we sightseeing is a engergy-consuming work. Beside, free WiFi is also very important as it makes us feel connected with our friends and family when we make buying decisions about the goods we want to purchase in the stores nearby your Holiday Inn. So, strongly and sincerely recommend that you share the internet fee with the nearby markets. February 26, 2013
Rated 5.0 out of 5.0 by COMFORTABLE STAY Arrived at reception welcomed as a Platinium Card Holder and was given Executive Room Upgrade (and called on the morning to request and told room had been allocated) Was provided with a vocouher for free drink as a Priority Card member asked if my partner could also have one as she was a member this was granted on presentation of her card Room was an Executive with Sofa. Breakfast excellent, didnt use resturant as there is a wide choice in the WESTFIELD SHOPPING CENTRE - Stratford City of the Hotel is located in the Centre Complex Only thing we dont like about the room is tea making facility very cramped - location is resonable as we used the HS1 RAIL SERVICE from central London but had to use tube to go to a show we booked in London's West End 3rd time we have stayed there as i said dont require resturamt other than for breakfast first Holiday Inn with PAY MOVIES but with Cinema in the Shopping Centre no problem Staff very attentive and felt secure February 17, 2013
Rated 5.0 out of 5.0 Customer service at it's best Helpful, friendly staff who go the extra mile for guests. Spacious room, clean and comfortable. Would definitely stay here again if discounted offer was available as a bit more pricey than what I'd usually pay for a short break. No car access could be a problem for less mobile guests. February 15, 2013
Rated 5.0 out of 5.0 by clean, comfortable and great loacation We were so pleasantly surprised by the quality of this hotel, the rooms were modern, the bed was so comfortable, the shower was great and the location is just perfect. a great way to spend a weekend shopping and in such close proximity to a vast selection of restaurants. The staff were knowledgeable and friendly and we were able to leave our bags after we checked out whilst we went shopping. Superb and I have already recommended this place to friends. February 14, 2013
Rated 4.0 out of 5.0 by Lovely hotel in a great location We love staying in the Holiday Inn at Westfield, Stratford because having parked the car for only £5.00 a day we can enjoy the first class hotel facilities and rooms as well as Westfield. There is everything there from shopping to cinemas to bars and the links to Central London and Islington make The Holiday Inn the perfect base for a trip to the Capital and The Emirates Stadium. February 9, 2013
Rated 5.0 out of 5.0 by Conceirge at Hotel Your Conceige Paul was really friendly and helpful way beyond that which was expected. A big thank you to him. February 5, 2013
Rated 5.0 out of 5.0 by Every week - perfect! I stay weekly at this hotel for business and I cannot fault it. Both the hotel and the Staybridge sides. February 3, 2013
Rated 5.0 out of 5.0 by Perfect Position Booked for one night Sat 26 January 2013, stayed in room 501 an executive room, overlooking the Olympic Park. Check in was speedy and efficient. Room was very clean and comfortable, save for the stale smell of cigarette smoke, not the hotel's fault by any means, just mindless ignorant previous guests. Bed very comfy and a choice of two pillows, bathroom was spotless. Being so close to the tube, DLR and mainline rail station at Stratford it's a perfect base to explore London and Westfield. Highly recommend Holiday Inn Stratford City, from the staff downwards. February 2, 2013
Rated 5.0 out of 5.0 by Short break of shopping & relaxing Excellent location for Stratford Westfield Shopping Centre and surrounding area, great transport links into central London. The hotel was extremely welcoming, complimentary upgrade was provided as a priority card holder. Fantastic room, airy and open plan, and the staff were exceptional, especially the young man on reception who checked us in and out. Warm and friendly staff, great location and exceptional standards in the hotel, thank you for a lovely weekend. A very satisfied customer. February 1, 2013
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