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Rated 3.9 out of 5 by 187 reviewers.
Rated 4.0 out of 5.0 by very friendly staff. This hotel was very easy to get to from Gillett stadium. It was very clean. The pool was nice, but could have been a little cleaner. The room was nice, but the bathtub drained very slowly. The breakfast was a good deal. Overall nice place, with very friendly staff. September 7, 2014
Rated 4.0 out of 5.0 by Stay at Mansfield Holiday Inn This was my second visit in under one year to this hotel. This time I found the hotel very noisy (air conditioning systems, ice machines, coke machines, water features in lobby) and did not get any good or relaxing sleep. Did have a room change, but it did not resolve the noise levels too much. Hotel looked and felt tired and worn, needs a good refurbishment, more modern appearance, improved lighting, especially in the bedroom (very poor). Wifi in bedroom did not work at all (tried two different machines), and just about got a signal in the lounge area. Business Centre PCs, one broken, the other not linking to the internet for an unknown reason. Staff very friendly and helpful. September 6, 2014
Rated 2.0 out of 5.0 by another comformist hotel This was one of the few hotels in the Boston area that accepted Smokers as valued guests. No more. The rules have changed without notice to customers already booked smoking rooms. The hotel is due for renovation, out dated furniture, A/C system, carpeting. September 5, 2014
Rated 5.0 out of 5.0 by Large room and quiet. The hotel was large and spacious with an indoor pool and fitness center. Enjoyed the stay and would highly recommend it to any business traveler. September 4, 2014
Rated 5.0 out of 5.0 by nice hotel clean rooms and comfortable beds staff here is great and helpful nice location August 29, 2014
Rated 4.0 out of 5.0 by Convenient Pretty bare amenities and condition of the room. Pricey for the condition of the rooms and the property. August 28, 2014
Rated 4.0 out of 5.0 by Good value Was going to use AAA discount, but hotel offered better rate for college visit. Staff was very helpful when we needed to extend our stay. August 28, 2014
Rated 5.0 out of 5.0 by It works.... for a Pats Game We stayed here for a night and went to a Patriots game. It worked perfectly.... August 26, 2014
Rated 4.0 out of 5.0 by My comments Although overall experince was good, I disappointed on one thing. The WiFi service is not good. It constantly disconnects and connects back. I got a WiFi analizer and checked your signal status. Believe me, you need someone to take care of it. You got a very unstable system on all the AP's I could saw from my room identified as Holyday Inn. I stay there because of my job and certanly, internet access is a must for me. Hope you can take note and check it. August 26, 2014
Rated 3.0 out of 5.0 by do not book room by the pool high pitched noise coming from bathroom, room smelled like chlorine August 26, 2014
Rated 4.0 out of 5.0 by Good place to stay on Business Great place to stay when traveling on business. Relaxing room and good service. August 25, 2014
Rated 2.0 out of 5.0 by Average My room overlooked the pool -- which might sound nice, but it was an indoor pool and there was NO NATURAL LIGHT coming in. It made me feel like my room was underground, which was off putting. I did not realize a interior view meant no sunlight whatsoever. The room itself was clean, and looked fine. The beds were comfy and bathroom was large. My only real issue was the location of the room and the constant smell of chlorine. Pike's Place Steakhouse was not good. August 22, 2014
Rated 4.0 out of 5.0 by Great hotel, poor lighting Pros: Friendly helpful staff, great breakfast and restaurant/pub, and fabulous saltwater pool. Con: Rooms overlooking the pool have no natural light, because the pool area skylight is covered over. The light fixtures are not sufficient - our room and the entire pool area were in twilight all day long. It was nice in the evening but not what we wanted on a sunny day. August 21, 2014
Rated 5.0 out of 5.0 by Excellent access to Gillette Stadium As a business traveler I was originally surprised by the ;location of this hotel, I felt that it was "out of the way." Then I drove to Gillette Stadium... EASY. Just minutes until we were tailgating! After the game, headed south, again back in minutes. The staff made myself and my guests feel like we were royalty. Very impressive hotel with all rooms facing the indoor courtyard with balconies. Clean, updated, nice. STAY HERE August 19, 2014
Rated 5.0 out of 5.0 by Great stay We stayed here for a local concert, and the staff was friendly and helped set up transportation to/from the venue. The bed was super relaxing and comfortable, and we had a great nights sleep. We would stay here again. August 5, 2014
Rated 3.0 out of 5.0 by Breakfast wait staff most unhelpful When coming in for breakfast the first morning we stayed at HI, I asked the waiter about breakfast options. He only mentioned the expensive hot buffet. I asked if there was a menu that provided other options, he said yes (but never offered it) and told me the menu option was usually even more expensive. I discovered on the way out I could get an English muffin and coffee for MUCH less than the buffet....and that's all I wanted to begin with. I felt he was dishonest. August 5, 2014
Rated 2.0 out of 5.0 by This place stinks I mean that quite literally - I have stayed at this hotel for business on and off for the past 6 years. I much prefer a few other hotels in the area, but when they are booked I end up here. When I got off the elevator on my floor last week, the elevator area smelled strongly of body odor, as did the corridor near my room. The blackout blinds had holes in them, so golden streetlamp light bled into my room all night. There's one, single accessible power outlet in the whole room. My friend's computer got a virus using their wifi. The food is average, though there is a really nice guy who works the breakfast shift in the dining area who provides very nice service. There is also a full service gym, which I did not visit on this trip, but as of my last time here was also, like the guest rooms, much in need of a facelift. August 4, 2014
Rated 3.0 out of 5.0 by I would add these Based on my travel and stays at other hotels, I have some suggestions: A complimentary breakfast. I have never stayed in a facility in which breakfast is not part of the package. $15 is too much to pay for eggs, juice and toast, as every food-shopper knows. Also, no moderate-priced restaurant or diner is within view. A schematic map to find a market and a pharmacy, as well as a restaurant. I was given spoken instructions to find a CVS, which I did not find, but found a Stop N Shop. You should provide written instructions for this and other destinations in a very spread-out area. Maintain the air conditioner, which is very noisy and does not make for good sleeping. Home away from home: I used the coffeemaker, thank you. I would like a microwave oven and popcorn. I was in room 327, about as far from the lobby as I could get, and I certainly did not want to walk through deserted hallways alone and pay restaurant prices for a snack. BTW, at the seminar I attended, I think the notepads you furnish have a 10 percent discount at Pike's Peak. Doesn't it stand to reason that when I charge a meal to my room the 10 percent discount should be assumed? Your notebook should be in plain sight, not in a dresser drawer. No instructions for the a/c are in the book. You have a lot of ads, so this publication probably makes money for you. I suggest that you and Coridian neighbors request a sign pointing toward the roads to 495. Without Ms. Garmin, I would still be circling your neighborhood! In the lobby, a sign for the seminar would help. July 30, 2014
Rated 2.0 out of 5.0 by Place needs updating Not what I expected. The place needs some work. Room AC didn't work below 72 degrees. On the dumpy side. July 27, 2014
Rated 4.0 out of 5.0 by Friendly staff This hotel could be much more upscale with new/updated furniture in the rooms, new carpeting, paint and wallpaper throughout the hotel. Not quite what I thought a Holiday Inn should be. July 23, 2014
Rated 3.0 out of 5.0 by Bar not open at normal hours This is my complaint above with hotel bar not open at 3:30PM OR 12:45PM on a Saturday with a huge concert crowd in hotel . Ice machines also did not work. July 22, 2014
Rated 2.0 out of 5.0 How bad can bad be For what I spent for one night should have been better quality rooms. What no free breakfast. Your breakfast buffet was not worth what you were asking. Went to a coffee shop instead. A full bottle of water found on the floor of the room when I first walked in. Old decor in the rooms. An elevator that sounds like metal on metal when the doors open and close. Laundry carts in the hall ways during prime check in time and the trash bags as well. Musty smelling room. July 22, 2014
Rated 1.0 out of 5.0 by Just Awful Overall our experience was poor while staying here. Our AC didn't work, and all our bed sheets were damp. We brought it to the staff's attention, and they didn't seem to care much. Told us they would look into it, never did. Spent two nights with zero AC and damp sheets. Will not stay here ever again. July 22, 2014
Rated 3.0 out of 5.0 by loud air conditioning fan, never shut off. Went to stay overnight for a concert at Xfinity Center. The restaurant (steakhouse) had poor menu. Service was very slow. No one seemed to care very much about food service. We took the local shuttle service to and from the concert. No problem going but took so long to get back to the hotel that our friends were home in Boston quicker than we were back to the hotel. They only had one van transporting passengers. They did not show up to pick up the first hotel group until 15 to 20 minutes after the concert. They kept coming back to the area that they told us to wait at. The Holiday Inn was the last group to go back. Not a very pleasant experience. July 20, 2014
Rated 4.0 out of 5.0 by Short Stay Short stay for leisure. Not a bad place. Convenient to several attractions in the area. July 19, 2014
Rated 5.0 out of 5.0 by Great pool! We stayed for a show at the Xfinity Center and will always return when we go back! Great, Great hotel! Pool was awesome. You need to get a room surrounding the pool. July 16, 2014
Rated 4.0 out of 5.0 by Good Service - awesome pool My family has a great time in the pool at this hotel. It is warm and fun. They also love the breakfast buffet. July 14, 2014
Rated 5.0 out of 5.0 by Nice hotel This is a very comfortable, well situated hotel with a great pool and hot tub and comfortable beds. The staff is very nice. July 13, 2014
Rated 5.0 out of 5.0 by Quiet, comfortable The check-in was fast, room was very nice. The bathroom showed its age, but everything was clean. It was very quiet and wonderful for sleeping. We ate 2 breakfast meals in the restaurant from the breakfast buffet. They had the usual options. Had dinner at the bar. The food was very good. My son used laundry facilities. He put his clothes in machine and went back to room and fell asleep. He got up at 2 a.m. and went down to laundry. Some very nice person had thrown his clothes in the dryer and even folded them!! The only negative to the stay was the distance from our room to the elevator and ice machine. Enjoyed our stay. July 9, 2014
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