Rated 4.2 out of 5 by 179
Rated 5.0 out of 5.0 by TravelingInAU 舒适
喜欢Holiday Inn绿色的logo,和房间一样给我舒适的感觉. 不过和国内的Holiday Inn比较, 酒店装饰比较简易, 可能在国外这只是中档hotel的原因.
March 7, 2013
Rated 3.0 out of 5.0 by FrequentTravelerCA Not the same as Holiday in US
There is nothing wrong with this hotel. I just got used to expecting certain things that I assumed came with the brand name. The major disappointment is the charge for the internet service. I just came from Europe where this was not an issue, but here in Australia it is.
March 6, 2013
Rated 5.0 out of 5.0 by joandmike perfect place to stay
We have spent many nights at this hotel, the only one to offer everything in one location. On the corner of Flinders lane and Spencer St, trams are passing all the time or it's not a long walk to the city. Spencer St station can be seen from our usual room, so too can the huge TV screen outside, to know the time just look out the window. We stay here for 3 days, 3 times a year and just love the personal touch ..of welcome back.... At the front desk you'll find the staff friendly but extra special are Bec and Paolo. This visit Bec was on holidays but she left us a letter, Paolo parked our car and like an excellent employee he hid our GPS in the car so it would not risk being stolen...he didn't mention it , it just happened. I rang for room service and got the food and bev manager Bobby, he went out and purchased a waiters opener for our wine and bought us ice and glasses. At dinner he was amazing, our guests were very impressed. Thank you to all who made our stay wonderful as usual
March 2, 2013
Rated 5.0 out of 5.0 by Engender Reliably good every time
I can say with ease obtained through often use, A OK every time. Good value, Easy access from airport, easy walk into heart of city, always friendly team looking after me and rooms that are comfortable and well appointed.
Well done Holiday Inn team!
March 2, 2013
Rated 3.0 out of 5.0 by Amy2 Comfortable
Comfortable room, perfect if you are coming and going. A bit disappointed with the gym - it looked as though there had previously been more machines but very few when we were staying.
February 27, 2013
Rated 5.0 out of 5.0 by scottmikelily Excellent services
It was a wonderful stay in general.
Totally we stayed two nights - but not consecutive. We stayed one night at first, then checked out for a two days great ocean road tour, and then checked back in for one night. I got the room upgraded for the first night!!!. We left our luggage at hotel and when we checked back in, our luggage are already in our room, and the extra bed room for child is well equipped. All the staff members are very kind and professional.
February 21, 2013
Rated 5.0 out of 5.0 by SheilaGC Great for Business and Pleasure oerfect central location to the best of Melbourne
I had the privilege of staying at the Holiday Inn Flinders during a recent business conference in Melbourne.
The staff where friendly, helpful and knowledgeable.
The location of the hotel is central to public transport, and all the best Melbourne has to offer including the Crowne Entertainment Complex, Batman Park. Short tram rides take you to the best shopping and dining.
The room was clean comfortable and provided the best surroundings for a great nights rest.
Upgrade to the Flinders Package to enjoy 2 great inclusions from their list. I chose buffet breakfast and an in room movie. There's also Wi-Fi and parking on that list.
Room service was quick, and efficient and the meal was delivered hot and tasted great
All in all, Holiday Inn Flinders is now my go to hotel in Melbourne :)
February 20, 2013
Rated 3.0 out of 5.0 by JacksonWyoming Bring Cash
Location is excellent and very close to lots of dining and the Southern Cross station. Safe location. When checking out you will be required to pay a "convenience fee" to use your credit card. Never, ever have I seen this type of fee at a Holiday Inn. Also, the internet is $22.50 per 24 hour stay with a limit on how much data you can use. If you're going to Skype your family at home or try and do any business which requires large files, you will end up paying more than expected. It is not unlimited usage.
Even if you are a Priority Club Platinum member, there is no break on the internet fee. Nothing is complimentary at the hotel past the ice bucket.
Rooms were worn. As expected, the beds were very nice.
February 19, 2013
Rated 4.0 out of 5.0 by StevenL comfortable and
this hotel is comfortable. but curious that the internet access is chargeable. i stayed in holiday inn in many place and never met this before.
February 18, 2013
Rated 4.0 out of 5.0 by mozz great location/comfortable bed
very happy staying here, location was perfect for us
bed was comfy and good size room, good service good breakfast, recommended
February 15, 2013
Rated 3.0 out of 5.0 by Cjsung Internet
Limited Internet access with charging 22AUD a day is terrible.
February 11, 2013
Rated 5.0 out of 5.0 by kdizzle25 Excellent service
I highly recommend Holiday Inn Melbourne on Flinders. All the staff were very helpful and provided exceptional customer service. They attended to our needs very quickly and were very nice.
When we checked into our room, the cleanliness was of a high standard. The beds were very comfortable and we loved the pillow menu options.
During our stay we received complimentary breakfast which was exquisite. There was a wide range of food to choose from and was very delicious.
Overall, we had a pleasant experience at Holiday Inn Melbourne on Flinders and will definitely be staying there again next time we are in Melbourne.
February 3, 2013
Rated 5.0 out of 5.0 by Twospoiltcats Super hotel
We come down to the tennis every year, and although we've tried other hotels, the new Holiday Inn is our first choice. The rooms are clean and comfortable, the staff are super-friendly and helpful, and the restaurant has to be one of the best-kept secrets in Melbourne. Add to that the location, close to a tram stop and a mainline railway station, and we simply wouldn't even think of staying anywhere else.
January 28, 2013
Rated 5.0 out of 5.0 by Maroo Comfortable bed and great service
This was our first stay at the Holiday Inn and we had a very comfortable stay. The hotel is very well located in the Melbourne CBD and is great value.
January 28, 2013
Rated 1.0 out of 5.0 by hualaodao The hotel staff is very kind and great help during our stay
The location is perfect for family vacation. Everything is in the walking distance.
January 24, 2013
Rated 5.0 out of 5.0 by cdb1 fantastic hotel
we stayed 6 nights at the holiday inn melbourne, a Brilliant hotel, great location and the staff could not do enough for you,
We were shocked at the standard of the hotel, as it was superior to any holiday inns I have stayed in the UK.
Would recommend for business or pleasure and if I was to return to melbourne I would stay again.
January 22, 2013
Rated 5.0 out of 5.0 by caulf50 Great bed and an even better central location
In Melbourne for a family wedding, booked two rooms and everything went as expected. Great value for money and the location couldn't be better We'll be back as there are some shows we would like to see in the city and the short walk along Southbank makes the experience even more enjoyable.
January 20, 2013
Rated 4.0 out of 5.0 by Melmo Comforty bed, nice hot shower
The Holiday Inn on Flinders we found was in a good location. Close to Crown Casino and not to far to walk to the shops. We ate at the restaurant and I was sick that night. The glasses were dirty and had to ask for clean ones. Watched the waitress go through 5 glasses before she found a clean one. Also, the waitress who serviced us was not friendly and we felt she didn't want to be there. The reception staff where very friendly. We were happy with our rooms.
January 17, 2013
Rated 5.0 out of 5.0 by RodR Great Location and Facilities
We had a very enjoyable stay with our two kids over the Christmas break. The location was ideal as the Public transport is so convinient. With the staff being so helpful the entire Family had a great experience. Looking forward to going back!
January 16, 2013
Rated 5.0 out of 5.0 by Vicki65 Always great
As a platinum member I am always looked after with an upgrade (usually a suite).
The hotel is located 1 block from the train station and only a 10 min walk into town.
Always made to feel welcome.
January 16, 2013
Rated 5.0 out of 5.0 by LeighY Friendly staff and great service
From the moment we checked in, we were so impressed with the level of customer service. Nothing was a problem for the front desk staff and they really went out of their way for us.
I think this hotel is a real gem and will come back again and again
January 15, 2013
Rated 5.0 out of 5.0 by Jen1119 Central with Good Service
Holiday Inn Flinders is in a great location- close to sports venues, shopping at the DFO across the river, the aquarium and the crown casino complex. The beds were comfortable and service excellent. Very friendly reception staff. We enjoyed the range offered for breakfast at the buffet. The pool area was very inviting. We will visit again.
January 15, 2013
Rated 3.0 out of 5.0 by jaffa Great location, great room, Great value, shame about the shoddy breakfast service
Great location, great room great, great value, this motel only let its self down by giving a very shoddy breakfast service. We had to wait 15 min plus for a table being very pregnant and suffering from morning sickness this was annoying, however some hotel guests got sick of waiting and left and one poor lady had her entire breakfast at the coffee table, not being offered a table at all even when some became available. The coffee machine was not working and took more than 15 min to fill up two cups with coffee 10 times too strong to drink when I complained to the breakfast staff they ignored me. There were also no teaspoons, plates for cereal or fruit and no butter or margarine. Being that we stay at holiday inn because in general across the world they have excellent breakfast service it was a real disappointment.
January 6, 2013
Rated 5.0 out of 5.0 by Watto42 Excellent position to Crown and shopping
Great rooms clean and tasteful. Easy to get to from Southern Cross station. Recpt Staff excellent, Bar staff great as well. Needed to go to Crown for Gala Ball, idea to walk to, great for a starting drink and easy meeting place. Have tried others in the area but will always come back here now. Rooms and service just too good.
January 3, 2013
Rated 3.0 out of 5.0 by dmac8118 disappointed my platinum status not recognised
this is the third stay now that I have been at platinum status and not recieved a welcoming gift or room upgrade... It isn't the most important thing in the world but, all of the times I have stayed as a gold member I have recieved a bottle of water and chocolates as a welcome - just a little disappointing....
January 3, 2013
Rated 5.0 out of 5.0 by Rosco Great staff, Priority Club. Bonus
I love Priority Club membership as my room is upgraded and check in is quick. The staff here were all very naturally friendly and helpful.
Location is very close to the casino and DFO. We stay here a lot and will keep doing so.
January 2, 2013
Rated 5.0 out of 5.0 by nigel56 country boy goes people watching
Being from a small NSW country town of about 2500 people with not even a traffic light ,it was very interesting for me to sit in the restaurant,and watch all the different types and volume of people walk past. As well as the number of cars & trams going up & down Spencer street. All this city scenery while enjoying the fine food & a beer or two of course while being served by happy smiling staff, top spot I'll be back (sorry for the "Arnie" pun)
December 26, 2012
Rated 5.0 out of 5.0 by Graham135 Comfortable and well positioned
Great room and great position for ease of walking around CBD while in Melbourne for work
December 11, 2012
Rated 5.0 out of 5.0 by tam1135 we love everything
I wont stay anywhere else. If in melbourne or sydney we always stay at hoilday inn. We love the service, staff and location.
December 9, 2012
Rated 4.0 out of 5.0 by 1robert food and beverage
food quality was excellent although i thought beverage prices (wine) was a little expensive.
disappointing there was no mini bar as a soft drink in the early hours is sometimes required.
a newspaper to the room each morning would have been nice.
December 7, 2012