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Rated 4.4 out of 5 by 87 reviewers.
Rated 5.0 out of 5.0 by Summer Vacation This hotel is very nice and the price was low for what you get. August 19, 2014
Rated 5.0 out of 5.0 by Great Conference Center I stayed here because the conference I was attending was held here. It was a clean hotel. The staff at the front desk wasn't very friendly, but the other staff was GREAT! The food served at the conference was great. My room was nice, plenty of space. Bathroom was small, but average for most hotels. I didn't notice any noise coming from the hallways like I do at most hotels. I enjoyed the stay very much. August 19, 2014
Rated 5.0 out of 5.0 by Great rooms and friendly staff. Attending a conference at this hotel and was surprised by the size of the meeting areas and quality of the rooms. Staff was friendly and helpful with any needs that I had. considering that a conference was going on was surprised how quiet the room areas were making very easy to relax and sleep uninterrupted. The hotel was easy to get to and close to the sites in Memphis I wanted to attend. I would recommend this hotel without hesitation. August 18, 2014
Rated 5.0 out of 5.0 by Great stay for business Hotel and staff very accomodating. Bed very comfortable and meals served for meetings were fantastic. Service by banquet staff was phenominal. Will defintely stay here again when in Memphis. August 18, 2014
Rated 5.0 out of 5.0 by Nice Hotel Had a great stay at this location. Only issue was that the wake up call didn't happen. August 16, 2014
Rated 5.0 out of 5.0 by very clean, comfortable beds. We had 3 Suites for Wedding Party and it was so great. The guests were very happy with their visit. The Bridal party was able to stay in the Presidential Suite on 4th floor. We loved it. August 14, 2014
Rated 5.0 out of 5.0 by Excellent Experience I loved this location. I have stayed there at times for 11 years while pursuing my doctoral degree and the staff and management have been wonderful. August 13, 2014
Rated 5.0 out of 5.0 by Changing Accommodations I was traveling with a business partner who is handicapped. When the rooms were originally booked this specific requirement was forgotten and a regular room booked for her instead. When I arrived to check in I made a request to change her room to one that was handicap accessible. The staff was extremely courteous and efficient in changing her room to one that would better accommodate her situation. August 11, 2014
Rated 5.0 out of 5.0 by Great value in a fun city Easy access to the conference center, great local attractions in an easy atmosphere. August 11, 2014
Rated 5.0 out of 5.0 by Memphis Everything was A-OK. Thanks Demarcus. He was absolutely wonderful and inviting at the time of my arrival . Very courteous young man. July 31, 2014
Rated 5.0 out of 5.0 by A fabulous 8 days in Memphis We really LOVED the Holiday Inn at the University of Memphis. Big rooms, excellent staff, a really interesting museum to the Holiday Inn founder Kemmons Wilson. We would stay there again in a heartbeat. July 25, 2014
Rated 5.0 out of 5.0 by Great Experience We had an one night stay at this Holiday Inn. It was a great experience. Loved all the memorabilia on the second floor. Lives by most of the slogans. You should definitely stay there, when in Memphis. Friendly service. The only negative was the carpet was torn and worn next to the bathroom. July 19, 2014
Rated 5.0 out of 5.0 by Customer Service There were only 2 issues. 1. The bathroom has no fan/vent 2. I was told they wouldn't hold a fee each night for incidentals by 3 different people only to find out that they did actually hold money. The guy at the desk did reduce the fees though. July 11, 2014
Rated 5.0 out of 5.0 by Amazing Service! My stay at the Holiday Inn-Univ of Memphis was nothing less than amazing! Thanks to staff members Lamarcus and Latricia, I encountered the most enjoyable stay at a hotel in my life. This is an all-suite hotel and offers a spectacular Kemmons Wilson Museum on the second floor; two more reasons why my experience at the Holiday Inn-Univ of Memphis was nothing less than amazing. Check-in with Lamarcus was seamless; his professionalism and friendly demeanor was a great introduction to the property. The rooms were spacious, comfortable, and clean upon arrival. Before getting settled in, I went down to the grill for the Sunday special, chicken philly and fries. Latricia created magic on the grill. Instead of taking my dinner to my room, Latricia's personality compelled me to dine downstairs at the grill. To complete my amazing stay, before going to bed, I perused the Kemmon's Wilson museum located inside the hotel. I was inspired, educated, and compelled while reading all that the Father of the Holiday Inn brand had done in his life. I will stay here again and will recommend it to any and everyone looking for accommodations in Memphis, TN. July 9, 2014
Rated 5.0 out of 5.0 by Comfortable and excellent guest service I really appreciate the service and staff at the Holiday Inn. The food was great and the suite we stayed in was clean and efficient. I would honestly suggest this hotel for overnight stays. July 8, 2014
Rated 2.0 out of 5.0 by Bad Front desk would not acknowledge my priority club platinum status even after I reminded them. The hotel was empty.- no upgrade, no thank you. July 7, 2014
Rated 5.0 out of 5.0 by Nice Experience Very clean and attractive hotel. Staff went above and beyond to make out stay as comfortable as possible. We left with a great impression of the hotel and staff. July 2, 2014
Rated 5.0 out of 5.0 by Comfortable with great service The room was very comfortable, clean and provided easy access in the mid-town area. July 1, 2014
Rated 3.0 out of 5.0 by College students just don't clean well I think the hotel staff is predominantly made up of college students. The room was not very clean and the staff I saw that should have been cleaning rooms seemed to be busy on their cell phones. The beds were comfortable. The shuttle was great. The business center was nice and provided paper and printer. June 27, 2014
Rated 5.0 out of 5.0 by Front desk was helpful to find a place to eat. Surprised that the were two separate rooms. Very nice stay. June 26, 2014
Rated 4.0 out of 5.0 by Good Location - Poor Value The location of this Holiday Inn is perfect for our purposes but the beds are extremely uncomfortable, the price is higher than its competitors, our room was not cleaned even though we left the hotel in plenty of time for it to be done June 26, 2014
Rated 2.0 out of 5.0 by Time for new mattresses This was my third stay at this facility, primarily because it is a convenient location and I considered it a good value. Unfortunately, the mattress was worn out, the AC not efficient, and I couldn't get my morning coffee from either the in-room coffee maker, which wasn't working, or the lobby coffee service which emptied out quickly. It seemed slow and staff seemed too complacent. June 24, 2014
Rated 4.0 out of 5.0 by No pool! The hotel is very convenient to the University of Memphis, and that is what sold us on staying there. Otherwise, we would have chosen a hotel with a pool and laundry facilities. We were surprised at the small size of the suite, but it worked for us, and we appreciated the micro and minifridge. I marked it down on cleanliness because the carpet was very dirty. We were on third floor, where a conference or banquet happened almost every evening, which provided entertainment for the kids. If you want a quieter stay, I'd suggest a different floor. June 18, 2014
Rated 5.0 out of 5.0 by Pleasantly surprised accomadations The hotel was very beautiful.. interior looks like a museum. Tastefully filled with artifacts. trivia, pictures, and quotes. The sitting room is a huge plus included in the rate of the suite. June 9, 2014
Rated 5.0 out of 5.0 by Nice, All-suite hotel Enjoyed my stay and the convenient location. The suite was set up nicely and would be comfortable for a small family. June 9, 2014
Rated 5.0 out of 5.0 by Excellent Customer Service Thank you! The view was beautiful and the room was very nice! June 6, 2014
Rated 4.0 out of 5.0 by Beautiful clean hotel, bed too soft Overall stay was great. Bed was too soft, but I find that to be true of most hotels. Would stay here again in a heart beat. June 3, 2014
Rated 5.0 out of 5.0 by Great service and great breakfast!! We spent a Friday night in the Holiday Inn-University of Memphis. We've stayed there several times and each time has been just fine. We ate breakfast in the hotel restaurant. Very good - with an omelet station where you can have omelets made to your liking. Very good stay. June 3, 2014
Rated 5.0 out of 5.0 by Clean room, comfortable bed and excellent service. I was very much pleased with the cleanliness, comfort, and service at your Hotel. I was made to feel like a king. I was there for my graduation, and you made it extra special. I will be back someday. Again thank May 20, 2014
Rated 4.0 out of 5.0 by Comfortable bed, almost fantastic service The rooms were perfect, pillows super soft, and beds oh so comfortable. The lobby was a great place for my family to relax and hang out all afternoon. Everything was perfect. Except for one thing. We attended the graduation ceremony for the University of Memphis on Saturday at 10am. We got back to the hotel just a few minutes past 1pm and we were STARVING! We had 12 people, and were going to go through the buffet. Everything on the food line looked awesome. The restaurant worker seemed very reluctant to even talk to us when they told us that they stopped refreshing the buffet at 1pm. We told them that was not a problem at all, and that we could just eat what was there. But they were quite simply rude and unenthused with the idea of us staying. They acted like they just wanted us to go somewhere else so they could go home. So we went somewhere else to eat. Everything else was absolutely wonderful about our stay. But because of the restaurant workers, this hotel lost some business. May 14, 2014
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