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Rated 3.9 out of 5 by 202 reviewers.
Rated 5.0 out of 5.0 by Fantastic Customer service From the moment you walk into the lobby your greated with Hello's and smiles. The room upgrades with the microwave and mini fridge is nice to have. October 7, 2014
Rated 5.0 out of 5.0 by Comfortable and great place This place is clean and neat one for overnight stay and ambience is very good. I would recommend this place to anyone travelling to Monroeville area for business or leisure. October 1, 2014
Rated 5.0 out of 5.0 by Very clean and comfortable. I was impressed with the overall cleanliness of hotel and the friendliness of the staff. The dining experience was also very good. September 30, 2014
Rated 5.0 out of 5.0 by Nice hotel to relax in Very comfortable stay. My only minor complaint was Sunday breakfast buffet. There was a tour bus with many soccer players staying, and the dining room did not receive any advance notice of multiple diners showing up at the same time, and ran out of some items and had difficulty handling the large number of customers. The staff worked hard, but communication between departments would have helped the dining room staffing and amount of food needed. September 29, 2014
Rated 4.0 out of 5.0 by Comfortable bed and clean room Only thing missing is a free breakfast. Also rooms at the back of hotel face the toll booth plaza and traffic starts to get loud early. September 29, 2014
Rated 2.0 out of 5.0 by The travel guy The hotel is old, could use a good face lift. The area is very convenient for work and evening dining. The restraunts in the local area are great. Very convenent. Very easy access to the city and turnpike. September 29, 2014
Rated 3.0 out of 5.0 by Final Review The room was not the most comfortable and the bathroom was small. The entire facility seemed dated and the area/location was not the best. There were several 18 wheeler trucks that ran their engines in the parking lot. The smell of fuel was obvious. The staff were very professional and the breakfast was very nice. Thank you. September 28, 2014
Rated 5.0 out of 5.0 by Great service All good at this hotel , I had fun and your service people was very potlice and we had a nice stay September 28, 2014
Rated 5.0 out of 5.0 by Great service We had a great stay! The customer service was impeccable! The staff was welcoming and friendly and very hospitable. Will stay here again when I have the opportunity. September 24, 2014
Rated 3.0 out of 5.0 by Comfortable bed and great service. Convenient place to stay, friendly staff, but my room had a mildew smell to it. After addressing it with the staff, they tried their best to take care of it, but it still remained. After thorough investigation on my own, I found it was the vents, but I was compensated for this upon checkout. The smell made my visit uncomfortable and needless to say, I won't be staying again. September 24, 2014
Rated 5.0 out of 5.0 by Pretty good stay The room was clean, the stairwell was close by and accessible enough to be able to not have to use the elevator, and the staff were EXTREMELY friendly and accommodating - even to the extent of joking around with me! September 24, 2014
Rated 4.0 out of 5.0 by Great Service Great location if visiting Pgh area; hotel is close to shopping mall, starbucks and good dinining options. September 24, 2014
Rated 5.0 out of 5.0 by restaurant great food. breakfast buffet convenient and quick. September 20, 2014
Rated 4.0 out of 5.0 by Comfortable Room Staff was very courteous. Room was very nice and the king bed was comfortable. The hotel is close to Rte. 22 and the entrance to the PA Turnpike, so it is very convenient, but can be a little noisy. September 17, 2014
Rated 4.0 out of 5.0 by Comfort and relaxation The staff was friendly. The room was great. The beds allowed for excellent sleep and comfort! September 17, 2014
Rated 5.0 out of 5.0 by great stay People were very prof.As I walk with a cane, people were always offering help. September 16, 2014
Rated 3.0 out of 5.0 by Monreoville in September I have stayed at this hotel numerous time and have always found the staff to be attentive and friendly. The food in the restaurant was excellent and reasonable. I ate dinner in the hotel restaurant every night of my stay. I was disappointed in my room. It was not really up to par in cleanliness and had a strange smell that didn't go away after it was cleaned. This is the first time I have ever stayed in a Holiday Inn with a smelly room. I almost ran out of towels. On my first night there was only one bath towel in the bathroom. September 16, 2014
Rated 5.0 out of 5.0 by Excellent stay Very good place to stay. Reasonable price and excellent customer service. September 16, 2014
Rated 4.0 out of 5.0 by Good value. They did forget to empty the trash cans one day. That was the only item that stood out. September 12, 2014
Rated 4.0 out of 5.0 by Comfortable place Good hotel and located near to shopping area .. easy access to restaurants and shopping centers. September 10, 2014
Rated 5.0 out of 5.0 by Nice and comfy bed It was a fun trip and the accommodation was excellent. September 7, 2014
Rated 5.0 out of 5.0 by Great Service - Super Friendly Staff & A Clean Hotel This hotel has some age on it. Despite that, our room was exceptionally clean, the linens were fresh and soft, and the shower was clean with great water pressure.Every member of the staff looked us in the eyes and greeted us or said hello. Everything worked, and the room was quiet and provided a great nights sleep. I have stayed in older properties many times, and all too often the age affects the attention to detail on keeping the rooms clean. Not here. I will stay there again when it comes to visiting family in the area. The great service and exceptional cleanliness guide that decision. It's conveniently located, and provides great options for nearby restaurants and attractions. I would say stay here to anyone that asks. September 7, 2014
Rated 5.0 out of 5.0 by Quite room The common areas of the hotel and the room were very clean. it is located very close to the PA turnpike and 376. The room was very quiet even though it is close to major highways. September 5, 2014
Rated 3.0 out of 5.0 by Reasonable for a short stay. Overall fine but thought I got some what less value to the price I paid. I liked the Internet connectivity and speed is also good. September 4, 2014
Rated 3.0 out of 5.0 by East side Toll Plaza and limited network First night was a long night, stayed in a room on the Toll plaza side of the hotel and truck engine breaks were over whelming, moved to an inner room across the hall and all was fine, well almost all The internet is very limited when the hotel is at or near full capacity, between 6 and 11pm it is almost non existent so all my reports had to be completed in the wee hours while the general population slept.... The staff for the most part are helpful and have a smile (like all business not all will comply) didn't do the bar so i can't speak about it breakfast and food is as to be expected at a hotel and did the trick... Will I stay here again? yes I'm sure i will I have been staying here for many years and why should i stop now Location, location, location........ September 2, 2014
Rated 5.0 out of 5.0 by Great service The room was very comfortable. Staff is very welcoming. September 2, 2014
Rated 1.0 out of 5.0 by Poor communication and slow service Do not stay here!! The clerks that check me in will told me they need a credit card for incidentals and end up charging my card and four days later after I paid cash at check-out they still had a charge on my card. I was also traveling with an elderly gentleman who did not have a credit card and had to use my card to secure his room and he paid cash at check out and that charge was on my card also. It is totally ridiculous that this is the only hotel that I have stayed at that you cannot pay cash at check in. I have traveled all up and down the east coast and out west as far as California. Also left my room at 9:30 in the morning and came back at 2:30 in the afternoon to find that my room had not been cleaned. The maid came to the room and asked about cleaning and I told her no. I had been out, was tired and wanted to rest. September 2, 2014
Rated 5.0 out of 5.0 by Great Hotel Stayed here prior to interviewing for a job in the local area, so it was a corporate preferred hotel. The staff was always helpful, and the beds were the best I've ever experienced in a hotel. August 30, 2014
Rated 5.0 out of 5.0 by Excellent stay We would highly recommend this establishment. It was our best location of three so far on this trip. We have four more locations to go. Hopefully they will meet these standards. August 29, 2014
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