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Rated 3.8 out of 5 by 129 reviewers.
Rated 5.0 out of 5.0 by Location, clean and quiet room Met my expectations in being close to the turnpike, having a clean and quiet room with comfortable bed. I would definitely stay here again! July 10, 2014
Rated 2.0 out of 5.0 by very old , bad maintenaince Hotel is in very bad shape , very old, toilet not flushing July 9, 2014
Rated 1.0 out of 5.0 by My stay at Holiday Inn Pittsburgh-Monroeville Bad experience will most likely never stay at this hotel again. July 9, 2014
Rated 5.0 out of 5.0 by Very nice. The only downside to my stay was no complimentary breakfast bar and the bathroom was a bit small. Overall I was very pleased. July 7, 2014
Rated 5.0 out of 5.0 by Comfortable bed The stay was excellent. There was no free continental breakfast. July 7, 2014
Rated 4.0 out of 5.0 by Great stay we booked 2 double bed rooms and had a nice stay at the Hotel. I would recommend this Hotel for anyone looking to stay here... July 6, 2014
Rated 2.0 out of 5.0 by Not a fan Rooms & elevator had bad old smell. Location not close to much. Construction on main floor. Not a fan of coming back to Pittsburgh. July 2, 2014
Rated 5.0 out of 5.0 by Fresh and clean We were in a newly remodeled room and it was very clean, fresh and comfortable. The bed and pillows were so soft that it made for a great night sleep. The air conditioner worked perfectly and kept us cool. Breakfast was very good as well. This hotel was in a good location for the area. The best aspect was the service. From the front desk to the cleaning crew, everyone was courteous and friendly. We were at a baseball tournament and no matter how busy they were, they took the time to help you out. There was remodeling going on which impacted us a bit but if a hotel wants to stay on top, they have to remodel some time. Good job. July 1, 2014
Rated 5.0 out of 5.0 by comfortablebedand goodservice I have stayed at this hotel on serveral occasions with good experience each time. June 27, 2014
Rated 5.0 out of 5.0 by Comfortable Hotel This hotel had good service and rooms. It is undergoing renovation of the interior. We have stayed here multiple times and always find it satisfying. June 26, 2014
Rated 4.0 out of 5.0 by Good clean hotel close to all amenities Very good location for all amenities; Courteous staff; clean rooms. June 26, 2014
Rated 3.0 out of 5.0 by my stay My initial reaction in driving up was wow..this a cool hotel. At check-in the fellow in front of me was offered breakfast (meal) vouchers, I could not tell how many but it appeared to be multiple . I checked in and as I was about to leave I asked if I should have received a breakfast vouchers, I was told to please wait while my status was checked, my status was checked and I was given a single voucher. With the construction going on, the corridor leading to the gym was visually unappealing, and the gym was a tiny room with no weights. The toilet leaked in my room bathroom and you could hear the water running. I am a sound sleeper, so this did not interfere with my sleep. June 23, 2014
Rated 5.0 out of 5.0 by nice and clean we were passing thru the area. the hotel was clean from beginning to end. it was too cold to use the pool. the people were very nice and helpful. the only real problem we had was at breakfast. it was supposed to be a free breakfast buffet but they didn't have it that morning and we had to order from the menu. it did slightly cut into our expenses. we planned all our hotels for this trip on having one meal a day for free. we don't get many family vacations and when we do every penny is accounted for and it DOES make a difference. June 20, 2014
Rated 3.0 out of 5.0 by Friendly staff Great value hotel if you are looking to pay less and stay near Pittsburgh. Very easy to drive in and out of the city. June 18, 2014
Rated 4.0 out of 5.0 by Couple Nights in Pittsburgh The hotel was comfortable, and the price was very reasonable. It was also walking distance to Max and Ermas which was convenient as we went there 1 evening for a late night drink and appetizer. The staff was also very friendly. The only 2 minor issues were that the hot water in the bathroom sink took forever to heat up (shower was good though) and the construction was not very nice to look at (but this was not a big issue). Overall, I was happy. May 29, 2014
Rated 3.0 out of 5.0 by Convenient locatiion Four day stay...we should have looked for another hotel after the first day! Hotel is old and undergoing renovation and was very noisy during day time way I could take an afternoon nap! VERY tiny bathroom....floor was dirty. No fan in bathroom. No refrigerator in room. Full service restaurant was good...servers and hostess especially nice. Front desk personnel could have been friendlier. April 28, 2014
Rated 1.0 out of 5.0 by Horable Stay Girl behind the desk never entered my Rewards number in the system like she said she would. Heat did work properly Had to take a COLD shower because of no hot water. Ask that the manager to call me when they in. They never called March 30, 2014
Rated 3.0 out of 5.0 by Just an ok Holiday Inn Nothing special to welcome Priority Member at check in. Room was recently upgraded and was very nice. I stay here due to proximity to customer and good dining near by. March 22, 2014
Rated 5.0 out of 5.0 by Good location, Womderful breakfast I stayed there 1day for business trip. Not many hotels still have full service like this hotel. Especially, breakfast was great. Its full service buffet & single order menu. and employee also very kind and polite. February 24, 2014
Rated 4.0 out of 5.0 by Comfortable room and good service It is an older hotel but it was clean and comfortable. The bathroom is tiny but the shower head is wonderful. We were as far away from the lobby as you could get so that wasn't good. I would recommend this hotel. February 22, 2014
Rated 2.0 out of 5.0 by Don't Bother ! Stayed on Feb 7th & Feb. 9th. It's a very old building-Maybe from the 60's or 70's. VERY small bathroom. They state the rooms are remodeled, but it looks like they put new furniture over old carpet and painted over the old wallpaper. Heater would not cut off and frig was noisey all night! Hallways were cold because outside entry doors would not close tight. Charged $12 for a breakfast that wasn't as good as 99% of all the Holiday Inn free one's. Stayed at 3 other Holiday Inn's that week in the Pittsburgh area that were far superior to this place. February 19, 2014
Rated 5.0 out of 5.0 by Excellent full service hotel I stayed there for 26 days for work. Not many hotels still have full service like this one. Cooks are great & bartender is a sweetheart. I especially liked the full service breakfast. No lame continental breakfast here. My only compliant is that I sometimes smelled cigarette smoke in my room when all rooms are supposedly smoke free. February 15, 2014
Rated 5.0 out of 5.0 by Excellent Hotel Friendly staff, excellent amenities and reasonable prices. You can't ask for much more. February 13, 2014
Rated 5.0 out of 5.0 by Guest of the day When I arrived I was greeted warmly and immediately notified that I had been selected "Guest of the Day". For that distinction I was given a meal voucher for dinner at the on-site full service restaurant and bar. The food and service were both excellent. I was also given a voucher for the restaurant's breakfast buffet, which was head and shoulders above expected faire. I always enjoy staying at this hotel. It's conveniently located for me, and the staff is top-notch. Highly recommended. February 3, 2014
Rated 5.0 out of 5.0 by Great hotel and convenient location Rooms are clean and comfortable. The location is very convenient to the Pittsburgh roadways. January 4, 2014
Rated 3.0 out of 5.0 by Overall good stay, but rapid water temp changes! The room was clean, staff were friendly and helpful. Cost was good. We stayed in a handicapped-accessible room. Accommodations were excellent in this respect. But you had to run the water for about 5 minutes (no exaggeration) to get it to turn to hot. Then it changed rapidly from extremely hot to freezing cold! Not good, especially for someone who is handicapped and moves slower than the average person. Also, the breakfast bar cost $11! Way too expensive for breakfast food. January 2, 2014
Rated 5.0 out of 5.0 by Good, clean stay Despite sitting next to the turnpike entrance, this hotel was quiet and comfortable. We were pleasantly surprised by the size of the room -- we had a king bed, and there was plenty of room for a chair, ottoman, and all the amenities. Our room faced the pool, which probably made it quieter than other rooms. Very clean, very well maintained. Only one small gripe -- the heating unit didn't cycle on/off. It ran all the time. That may have helped drown out whatever noises we never heard, so not altogether a bad thing. The hotel had those "pardon our appearance" signs as they say they're remodeling, but honestly, there was no visible sign of it. Well done all the way around. January 2, 2014
Rated 1.0 out of 5.0 by Small, stuffy room, not enough towels for number of guests, dirty bath towels We stayed at the Holiday Inn Monroeville December 27 and 28. The entire hotel was supposed to have been renovated, but we saw no evidence of that. Our room was stuffy and didn't smell fresh. The bathroom was tiny. We had four people staying in the room, and were only given three bath towels. We had to ask repeatedly for more towels. Several times we had to replace the ones they left because they were dirty and had black marks on them. We called the Holiday Inn "Customer Care" (I use that term loosely) line and was told we would get a $40 check as a goodwill gesture for our bad experience. The "Customer Care" people we spoke to were rude, curt and did not seem to want to make the situation right, which would have been to refund part, if not all, of our money. We have stayed in other hotels with less-than-stellar service, and our entire room charge was refunded. We will not be staying at a Holiday Inn Hotel again. We tried calling Corporate about our concerns, but could only get to the reservation line. There is no way to speak to someone who has the authority to make decisions. We welcome being contacted by Holiday Inn regarding our dissatisfaction with our stay. January 1, 2014
Rated 2.0 out of 5.0 by suggestions The rooms (on the top floor) were stated as the latest upgrade (by the desk staff). The carpets are good and clean and the room has generally large area except for the following: 1. The refrigerator makes annoying noise all night and must be replaced with a quieter device. 2. The heating unit has a problem - I tried to raise the temperature - I raised it to as high as 80F all night -- but it barely managed to get to a comfortable temp (perhaps 67 or so) - I do not know what the problem is -- I realized it only when I woke up because of cold and was too tired to call the staff and complain. 3. The bath room layout is extremely poor - the door has 0.5 inch clearance to the toilet and cannot go in or out until pushed all the way to the wall first - the toilet paper stand is so close the the toilet - it hits the hand all the time - the towel racks are placed at awkward angles and come in the way to close the curtain. I do not know who designed this - but it is a bad planning. 4. The hair dryer is weird - you have to hold in one hand and press with the other hand and is extremely inconvenient. December 31, 2013
Rated 5.0 out of 5.0 by Very Satisfying Stay Holiday travel meant spending Christmas Eve on the road. We choose this venue for its location (quick access to PA Turnpike) and cost. We got more than we expected: very welcoming staff; clean and comfortable room located close to back entrance and parking; and a complimentary continental Christmas breakfast because the dining room was closed for Christmas. We will stay there again and highly recommend it. Not the newest property, but well maintained. December 31, 2013
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