Rated 3.9 out of 5 by 236
Rated 5.0 out of 5.0 by Mother Vivian Great staff, clean rooms.
I travel for business, and primarily live in hotels. This Holiday Inn is one of the nicer hotels I've stayed at. The staff was accommodating and the rooms clean. The common areas are spacious and inviting.
April 20, 2015
Rated 5.0 out of 5.0 by AuditorKA No nonsense stay
I travel alot, I get in, get to my room and settle in. Bill under door in the morning, super quick and easy, no nonsense. (Friendly staff)
April 16, 2015
Rated 2.0 out of 5.0 by ps4221 Good Location, Poor Service
We have visited this area multiple times per year, for several years. First time staying in a Holiday Inn. Last time as well. Poor customer services for customers needing to reserve additional nights , received different information 3 times within 30 minutes. We paid twice as much to stay at another hotel for the remainder of the week, after being told there would be no availability.
April 13, 2015
Rated 2.0 out of 5.0 by RichardApr2015 Crushed beer can in the plumbing, really?
Rented two rooms - both had issues... From a leaking sink (which was reported and ignored) to beer cans in the plumbing to no towels to no maid service. Scum and a half used bar of soap in the shower stall was a real issue.
The only redeaming fact was the restaurant. Food was good, service a bit slow but worth the wait.
As this was a trip for the grandkids we got through the experience and toured Charlestown.
Look to other motel chains or other Holiday locations.
April 12, 2015
Rated 5.0 out of 5.0 by 2BikeRiders Over the bridge stay
Everything was as good as I expected for Holiday Inn.
April 10, 2015
Rated 5.0 out of 5.0 by Allison S Relaxing is possible here!
Great staff, comfortable beds and relaxing environment!
April 8, 2015
Rated 5.0 out of 5.0 by kafarabaugh Wonderful service
Stayed here for a college visit and spring break, could not be happier! Very clean, wonderful staff, yummy breakfast (we especially liked the biscuits) Perfect location to downtown without paying an arm and a leg. Would stay here again in a heartbeat!
April 8, 2015
Rated 4.0 out of 5.0 by the moms Get what you pay for
The staff is very accommodating, but the facility is worn down.
April 6, 2015