Rated 4.3 out of 5 by 331
Rated 5.0 out of 5.0 by Mainebridgeplayer High level of service and accommodation
For a Holiday Inn property this hotel ranks among the best we have stayed at. The room was spacious and clean, the plumbing worked fine and the heating/A C functioned properly as well. The beds were very comfortable and the noise level was very quiet. Front desk staff were friendly and accommodating. The only negative was that the service in Killarney's Pub restaurant was agonizingly slow!! (They were not busy.)
June 29, 2016
Rated 5.0 out of 5.0 by Gary/Flea Great place
Had a wonderful time seeing old class mates and relaxing
June 29, 2016
Rated 5.0 out of 5.0 by Morticia45 Comfortable Room
Room we use is large enough to accommodate our needs. The lighting in the room could be brighter.
June 27, 2016
Rated 5.0 out of 5.0 by DNA77 nice stay
Attentive and pleasant staff. Clean and comfortable rooms. Overall very nice stay as usual.
June 23, 2016
Rated 4.0 out of 5.0 by Verified Reviewer great room but pricey breakfast
we were travelling from Plimoth Plantation to Malone NY and needed a good room. Very nice rooms, very well maintained. Nice outdoor pool secluded in the middle of the quad. $10 breakfast is wildly overpriced. $12 on Sundays. We skipped it and went to Dennys instead.
June 21, 2016
Rated 5.0 out of 5.0 by Sparky997 Comfortable Room and Great Bar/Lounge
The room was larger than expected and very comfortable. The furniture and decor, while in good repair and comfortable, felt dated. The bathroom needed some updating. Lighting was slightly lacking in areas. Bed was comfortable and I slept well. The facilities seemed more than adequate. The Bar/Lounge/Restaurant had a good but limited menu. The drink menu was larger and more rewarding. The staff were all friendly and helpful. The Breakfast buffet/service seemed a little confusing. I will be staying here again.
June 20, 2016
Rated 3.0 out of 5.0 by BTam15 Needs Updating
The mattress and pillows were not standard Holiday in quality. The mattress was extremely hard and the pillows felt like they were stuffed by a child as they were lumpy and stiff. Additionally the bathroom was extremely small, one could barely open the door while actually standing in the bathroom and the tub felt like you were going to fall through.
Overall the cleanliness was all there, but the rooms and beds need a serious update as they don't meet what I have come to expect of the Holiday Inn brand.
June 20, 2016
Rated 5.0 out of 5.0 by B29 Girl Clean clean clean
Great stay -- super clean room and bathroom. Great service at the restaurant and bar. Best HI I've stayed in ever. Highly recommend it.
June 13, 2016