Rated 4.5 out of 5 by 52
Rated 4.0 out of 5.0 by Kingster64 Two day Stay
What a great reception from the group. The staff was great during our two day stay. All questions answered promptly and professionally.
Cons- Lose the executive level offering. Abit deceptive.
But again, the service and staff were all excellent. Stay again/? Absolutely.
February 27, 2014
Rated 5.0 out of 5.0 by PeterM Frequent guest since 2010
I’ve been a guest at this hotel, on average six times a year, since 2010. I’ve written a few positive reviews in that time. Certainly the hotel is not perfect. If you’re planning to stay, understand that this building is older and like any older building it’s in constant need of maintenance. So keep that in mind and look at any flaws as character of this charming old property.
Something that really stood out on this trip was how involved the hotel manager is with the day to day operations. It is really impressive to see leadership leading by example and on this trip I saw three different examples from the hotel manager, Laura.
I arrived on Sunday night and as I was pulling into the parking lot, I noticed the hotel manager walking through the snow to address an issue with a contractor working on the property. Then on Tuesday evening when it had been snowing all afternoon, along with some of the maintenance people I met the hotel manager busily shoveling snow so arriving guests would have a clear path to the front desk. On Wednesday evening, when the hotel has a beverage and snack reception for guests I saw the manager attending to guest’s needs and when they asked her who she was, she simply said her name and didn’t have to identify herself as the manager.
For someone who travels over 150 days a year, involvement like this from a hotel manager really stands out as a great example of what makes a hotel a great place to stay.
February 23, 2014
Rated 5.0 out of 5.0 by BCChuck Great service, great food, location location location
I have stayed here many times. Great restaurants nearby if for some reason you do not like the great restaurant or pub food here! Friendly and efficient staff that has been here for a while (That is a good sign in the hotel business). One can walk about anywhere in town, from here. The summer concerts in the park. Browse the local stores. I have NEVER had a bad experience here. Laura D. (G/M) and her staff do a great job.
If there is a (minor) negative, it is the controller that regulates the heat/cool based on I/R or motion technology. Sometimes it forgets you are in the room and gets cool or hot.
Regardless, I'll be back again, and again! Thanks
January 27, 2014
Rated 5.0 out of 5.0 by PolkaPolkaPolka The way is should be.
While not a newer property it was well kept and clean. I typically don't eat at the hotel but did not feel like driving anywhere after a long day on the road. I was pleasantly surprised by the meal I had at the bar and will very likely eat there next stay.
January 17, 2014
Rated 5.0 out of 5.0 by Scott60 Always a good stay
I have stayed here several times. I have a few accounts in the Neenah area, and when I do, I always try to stay here because this is a great hotel. I just wish IHG would get sleep number beds. The bed is too hard for me, but other than that, it was another excellent experience. I highly recommend this property
January 11, 2014
Rated 3.0 out of 5.0 by Tim369 Nothing to brag about.
Stayed on executive floor, don't bother.
No perks, no hospitality room, not even an ice machine.
December 26, 2013
Rated 4.0 out of 5.0 by 0514 Comfortable,but inconsiderate housekeeping
After staying the night because we were attending a wedding reception,we were awakened at 8 :30 Sunday morning by the maid knocking on all the doors on our floor and yelling "housekeeping".i would say that everyone on the floor was definitely awakened by this maid.that was so inconsiderate. We stayed at the hotel because we knew it would be a late night.
December 13, 2013
Rated 4.0 out of 5.0 by Billy65 Rating
Very comfortable & convenient place to stay..........generally quiet.
December 13, 2013