Rated 4.5 out of 5 by 57
Rated 4.0 out of 5.0 by bjf55 great location
good location, nice park across the street. We were in town to attend the wedding of my cousin's daughter and wanted a place to stay overnight. This hotel fulfilled our needs it was close to the wedding venue. Bed was comfortable as was the room
July 12, 2014
Rated 5.0 out of 5.0 by Bill FAA Review
Fine job, I've got to go and will use this hotel again.
June 25, 2014
Rated 5.0 out of 5.0 by Jill23 Clean and Comfortable
Very clean and comfortable. Close to bars and resturants.
June 24, 2014
Rated 4.0 out of 5.0 by DLPlatinum Well kept property
While an older HI, it has been well kept and is as up to date as the facility allows. Clean and comfortable with very attentive staff in a great small town, downtown location. Neenah is a great little town with lots to offer.
My only concern is that the windows do not open and they utilize controls on the AC to only run when the room is occupied leading to uncomfortable temperatures when returning to the room. Secondly, they do not allow the fan on the AC unit to run continuously creating uncomfortable temperature swings and noise.
May 31, 2014
Rated 5.0 out of 5.0 by sjl121 Business Travel
comfortable rooms with internet access, nice restaurant and pleasant staff
March 24, 2014
Rated 4.0 out of 5.0 by Kingster64 Two day Stay
What a great reception from the group. The staff was great during our two day stay. All questions answered promptly and professionally.
Cons- Lose the executive level offering. Abit deceptive.
But again, the service and staff were all excellent. Stay again/? Absolutely.
February 27, 2014
Rated 5.0 out of 5.0 by PeterM Frequent guest since 2010
I’ve been a guest at this hotel, on average six times a year, since 2010. I’ve written a few positive reviews in that time. Certainly the hotel is not perfect. If you’re planning to stay, understand that this building is older and like any older building it’s in constant need of maintenance. So keep that in mind and look at any flaws as character of this charming old property.
Something that really stood out on this trip was how involved the hotel manager is with the day to day operations. It is really impressive to see leadership leading by example and on this trip I saw three different examples from the hotel manager, Laura.
I arrived on Sunday night and as I was pulling into the parking lot, I noticed the hotel manager walking through the snow to address an issue with a contractor working on the property. Then on Tuesday evening when it had been snowing all afternoon, along with some of the maintenance people I met the hotel manager busily shoveling snow so arriving guests would have a clear path to the front desk. On Wednesday evening, when the hotel has a beverage and snack reception for guests I saw the manager attending to guest’s needs and when they asked her who she was, she simply said her name and didn’t have to identify herself as the manager.
For someone who travels over 150 days a year, involvement like this from a hotel manager really stands out as a great example of what makes a hotel a great place to stay.
February 23, 2014
Rated 5.0 out of 5.0 by BCChuck Great service, great food, location location location
I have stayed here many times. Great restaurants nearby if for some reason you do not like the great restaurant or pub food here! Friendly and efficient staff that has been here for a while (That is a good sign in the hotel business). One can walk about anywhere in town, from here. The summer concerts in the park. Browse the local stores. I have NEVER had a bad experience here. Laura D. (G/M) and her staff do a great job.
If there is a (minor) negative, it is the controller that regulates the heat/cool based on I/R or motion technology. Sometimes it forgets you are in the room and gets cool or hot.
Regardless, I'll be back again, and again! Thanks
January 27, 2014