Rated 4.1 out of 5 by 49
Rated 3.0 out of 5.0 by Amy24 Amy
I always enjoy my stays at the New Ulm Holiday Inn. The desk staff are great and the restaurant and bar staff are dynamite. Makes those days away from home just a little easier.
February 25, 2014
Rated 2.0 out of 5.0 by camn More appropriate for families than business travelers
This hotel is strongly family-oriented (large family pool is at the center of the hotel); but as a business traveler I was disappointed in both the service and the cleanliness. If I had been with my children I would have been content because the environment let's kids be kids.
Multiple times I had to hunt down help as no one was at the front desk during regular business hours. I found the stairwells to be unpleasant - food stuck to the carpet, etc. In addition, in both of my recent stays the hotel card key failed to work, which led me back to the front desk to get the card fixed, at which point I couldn't find help at the desk....
I would recommend this for an informal family stay or for a kids birthday party, but I would not for business travelers.
February 24, 2014
Rated 5.0 out of 5.0 by sarahbeth6 Very helpful staff
The staff at this hotel was very helpful with the shuttle to and from the airport. The location is good and the restaurant is very good as well.
February 8, 2014
Rated 5.0 out of 5.0 by Patricia1 A rather unplanned visit!
Unfortunately, my son and I attended a family funeral and we wanted to stay a day or two so we picked the Holiday Inn as they are pet friendly. The restaurant was clean, the server was very patient with me as I have allergies and she went through the ingredient list with me...very understanding.
The room was very clean, the staff was more than respectful, kind and accommodating. I became ill while we were there and we had to stay another night. No problem at all and they expressed their concern....They were very understanding with us the day we were going to leave as they did not hurry our departure and they let me feel that I could leave when I felt strong enough to do so. Housekeeping was very patient!
We are planning to return, but this time for a pleasant visit..and thankfully we can bring the dogs who are family to us. ..
Amazingly good, caring people are employed there...
Thank you all for your kindness shown to us at a difficult time...
February 6, 2014
Rated 5.0 out of 5.0 by Kleinhesselink I'll be back
Great place. The only negative, the German restaurant is being replaced by a chain restaurant!
February 2, 2014
Rated 5.0 out of 5.0 by Smiley66 Staff
Amy at the front desk was very helpful and pleasant.
January 7, 2014
Rated 5.0 out of 5.0 by GregMMM Good Year
Had a good year of stays. Thank you welcoming staff!
December 26, 2013
Rated 5.0 out of 5.0 by Sunkist Great staff
We felt very welcomed when we arrived at the hotel - both by the desk service and the restaurant staff. Only stayed one night but it was a good night with a quiet room. Not close to Minnesota Street so we had to take a cab, but it was worth it.
November 27, 2013