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Rated 3.9 out of 5 by 65 reviewers.
Rated 5.0 out of 5.0 by Under construction Service is always great. They are doing a great job while being under construction. Always friendly service July 16, 2014
Rated 4.0 out of 5.0 by OH NO>>>> RE Construction. We Stay at this Holiday Inn any time we get a chance! This is a great place to be. The staff is wonderful! They are friendly and very helpful! The rooms are neat and clean. If you need anything, the staff is there to help! The Number One reason we come to visit as often as we can, going out of town or coming back thru on our venture home, is the Guy Behind the bar in the evening and thru the night till closing. This guy knows us by name and knows what we like and can always recommend the best meal in town! His name is Hughe*, (I'm sorry if spelt your name wrong.) We are from Central Minnesota and don't visit as often as we like, but this is the best place to stay! ( They didn't tell us they were remodeling, and had to do without water when we first arrived, but it wasn't long and the water was back on! ) We showered, dressed and went to join our favorite bartender! Way to go guys, we will be back! July 6, 2014
Rated 4.0 out of 5.0 by Staff made great effort to compensate for the pool being under construction. The pool and gathering spaces of the hotel were under construction during our stay. The hotel made great efforts to compensate for this inconvenience by reducing our nightly rate, offering free vouchers to use other local pools and they even reimbursed us for movie tickets. Everyone in our large group was impressed by their efforts to satisfy the customer and make our stay a good one. July 6, 2014
Rated 2.0 out of 5.0 by Holiday Inn - New Ulm - June 2014 The hotel was under major renovation and yet was charging full price for a less than full experience. The parking lot was an absolute disaster and was made even worse by heavy rains. There was no breakfast included like every other Holiday Inn that I have stayed at. The staff did nothing to go out of their way to help you in the midst of the renovation. July 4, 2014
Rated 2.0 out of 5.0 by Renovation underway-pleasant staff Be prepared for noise and mess of renovation and that pool may not be available. Staff was pleasant. Would have been nice to have a refrigerator and microwave included in price. July 1, 2014
Rated 4.0 out of 5.0 by A gem in the making The hotel was undergoing major renovations at the time of our stay. We could not use the pool area and the outside parking lot and exterior were under construction. When I complained about this the staff, especially Rick the GM were wonderful, helped us find other activities instead of the pool and were truly accommodating. The service was so good we will be back after the remodeling! June 24, 2014
Rated 3.0 out of 5.0 by Great hotel. The renovations that were the only issue I thoroughly enjoyed the hotel. The staff is awesome. The restaurant is great. The construction/renovation... not so much. It wasn't so bad that it made me want to check out and go elsewhere but it was definitely an issue sometimes. June 22, 2014
Rated 4.0 out of 5.0 by Wkend stay We have stayed at your hotel each time we have visited New Ulm over many years. We visit relatives. Overall we enjoy our stays. The most important is that you accommodate our 2 small dogs. Room is spacious, clean and comfortable. Staff is friendly and accommodating. Restaurant food and service is excellent. The hotel is going thru remodeling so the amenity of the pool and hot tub was not available for 1/2 of our visit. That was our only disappointment. A small fridge in the room would be nice. We will return in the fall and look forward to seeing the remodeled hotel. June 19, 2014
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