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Rated 4.5 out of 5 by 127 reviewers.
Rated 5.0 out of 5.0 by Excellent Stay We had a great stay the HI LES. This is my first time staying in a Holiday Inn branded property, and my expectations were exceeded. Updated room, on par with most modern style rooms in the city. We were upgraded to an executive room on the top floor, so assuming the room had more space than a standard room. The space was more than adequate for two people. Everything was clean and new. Bathroom was large for NY standards and we had a great view of the new One tower. Staff were always polite. We are used to staying right in the middle of the hustle and bustle of the city (Times Sq., UES, UWS, ect.). This property is somewhat on the outskirts of Manhattan and bit more quiet one could say, which was a welcoming change. Still some traffic on Delancey though. There are not a lot of the tall buildings immediately surrounding the hotel that one would associate with NY. The area almost has a residential feel to it and there seemed to be more locals than tourists. Subway is very close and convenient to multiple locations around the city. This area is surrounded by some of our favorite (less touristy) areas in the city including SoHo, Chinatown, and Little Italy. There is a 7-11 near by which served our purposes for snacks and water. This location is also very close to Brooklyn which we visited. If you do face Delancey, it will be a little noisy at night, but the AC typically drowns a good amount of the noise out. Privately operated parking lot is across the street from the hotel with good prices. All in all, we had a great stay. We visit the city about 8-10 times a year, so we will absolutely be back at the HI LES. Highly recommended! July 16, 2014
Rated 4.0 out of 5.0 by Modern and convenient Spent 4 nights in NYC here - we enjoyed a very comfortable room with modern fixtures and amenities. The beds were comfortable and the staff was fantastic. Only "problem" we encountered was poor wifi. Neither my husband or I were able to utilize the wifi - our devices showed us connected but pages wouldn't load or update. Frustrating that we couldn't use it when we wanted it but the internet wasn't the focus of our visit. The location is EXTREMELY convenient to the subway and an easy walk to Katz's Deli. We would definitely stay here again. July 16, 2014
Rated 4.0 out of 5.0 by Excellent NYC hotel I spent two nights in NYC with my husband and daughter on holiday. We wanted to stay in Manhattan, but it's very hard to find a reasonably priced hotel. We were about to book a hotel in Jersey City when we came across this hotel. The Holiday Inn in LES ticked all our boxes. We didn't want to be in Midtown as we were keen to stay below 18th street on this visit. We wanted to be near public transport, interesting sights, good food and the real New York. The Lower East Side is still a bit gritty. We loved being a few minutes walk from Katz's where we ate two times on our visit. We also spent a day wandering around Chinatown before venturing over to the 9/11 memorial. There was plenty to do just wandering and exploring the little side streets in our neighbourhood, finding little off the beaten track bars and shops. The hotel was also quite near to the Subway so easy to venture further afield if needed. In terms of facilities, the hotel was very clean. Our room had two double beds in it and was quite spacious as far as Manhattan hotels go. The staff were brilliant. Very friendly and helpful. All in all we had a great stay and would definitely come back here again. July 15, 2014
Rated 5.0 out of 5.0 by how to be comfortable in New York we stayed at this hotel in New York in early July. we found ourselves very well. staff, made up of young people, it is correct, discreet, polite and extremely helpful for any need. the room, ours overlooked the inner courtyard is quiet and clean. We will definitely recommend this hotel for value for money, due to its location (just a few meters away is the metro) and in particular for the staff always greeted us with a smile. Paola and Giancarlo July 14, 2014
Rated 5.0 out of 5.0 by COMFORTABLE ROOM/GOOD BED We were happy with this hotel. We found the location suited us for walking and taking in the neighbourhood July 13, 2014
Rated 5.0 out of 5.0 by Excellent hotel!!!! Loved the location - one block from a subway station, lots of great restaurants close by, and best souvenir shopping also close by. Staff was extremely friendly and helpful. Hotel is less than a year old so rooms are very nice. We really enjoyed our stay! July 7, 2014
Rated 3.0 out of 5.0 by not worth Rooms very small, no refrigerator in room, Room size very small. They sold room for quad basis but actually it was for only 2 guests. Location is good, very near to subway station. July 7, 2014
Rated 5.0 out of 5.0 by Great place to stay for city vaccation We chose this hotel because of the free wifi and the good metro connection. It is also the perfect base for exploring some of New York's most interesting neighborhoods (China Town, Little Italy, East Village,...) on foot. Everything was new and tidy, our room was very cozy and fully equipped, and the staff was friendly and helpful. ing size beds and city view were available for a very reasonable price. We woukd choose this hotel again. The only bad thing was that the hotel restaurant closes so early in the evening that we never managed to go there for dinner. However, there are so many interesting dinner locations within walking distance that this is really no issue. July 4, 2014
Rated 4.0 out of 5.0 by Good value Great value and very close to Essex st subway stop making it very easy to get up town. Staff is exceptional and very helpful. July 4, 2014
Rated 4.0 out of 5.0 by Great Hotel all around. Our family stayed at this location for 3 days - last week of June 2014. We were pleasantley surprised with the hotel. The staff are great, especially Sandra how went out of her way to ensure all our requests were taken care of. July 2, 2014
Rated 4.0 out of 5.0 by Clean, comfortable rooms. Helpful staff. I was here on business. Overall, the hotel is new and well-maintained. Rooms and hallways NY small, but I didn't feel claustrophobic. Very comfortable bed and clean, modern bathroom. The desk staff were very friendly and helpful. Only wish there was more to do in the neighborhood. Also, had sporadic luck hailing cabs. If I needed to be in the area again, I would definitely stay here. July 1, 2014
Rated 4.0 out of 5.0 by Very friendly and staff, clean and fresh rooms with high quality beds I was very happy to have picked this hotel. Me and my son were very pleased with every thing from the greeting to the time we left. I liked the size of the room and the standard of the room and bathroom. All personel were friendly and professional. A joyful stay! June 30, 2014
Rated 5.0 out of 5.0 by Great location This hotel is in a great location in the Lower East Side and has some cool cafes, restaurants and bars nearby that are not touristy. The rooms are super tidy and clean and had everything I needed. Staff were friendly and helpful too. June 30, 2014
Rated 4.0 out of 5.0 by Limited in room facilities This was the 3rd hotel we had used during our US holiday, and the only one not to provide a fridge and microwave in the room as part of the cost of the stay or an easy chair or settee to sit on, only a desk chair.. The room was also the smallest we had and from the floor plan, the smallest on the floor, it was at the front of the building on the 3rd floor and there was a lot of traffic and people noise through out the night. June 26, 2014
Rated 5.0 out of 5.0 by Good room Room and all areas of this hotel were very clean. Modern furnishings all in like new condition. Room as "large" for New York City. Room key needed to use elevator increased felling of security. In room safe added to peace of mind (it is large enough for an iPad). Staff were very friendly. Subway just a few steps away. Easy location to hail a taxi. Very happy with this choice and will stay here on my next visit. June 25, 2014
Rated 5.0 out of 5.0 Good vacation The Holiday Inn Lower East Side is very good for quality and price. The place is near the Metro and allocated very well. The Staff are very nice people. Thank you for a good vacation, see you next trip. June 25, 2014
Rated 4.0 out of 5.0 by LES - Holiday Inn We have stayed here a few times and never had a problem. This time everything was good as usual except for tv and tv remote not working properly. We informed one of the staff members and I was told by my son that the tv was fixed. A couple of hours later, we went back to the room and issues with the tx again, so we called the Lobby. No one ever came to look at the tv again, my boyfriend had to figure it out and fixed it. I was surprised about that since the staff is pretty on top in things at this Holiday Inn. Thank you. June 24, 2014
Rated 4.0 out of 5.0 by Clean and Comfortable Enjoyed the stay. Good value for New York in the summertime. June 23, 2014
Rated 5.0 out of 5.0 by excellent staff , amenities and location Staff very friendly and professional. Easy access to lower east side and williamsburg. Quiet for a NYC hotel June 20, 2014
Rated 5.0 out of 5.0 by A very clean small room with a very friendly staff We were in New York for a wedding and found the Holiday Inn on the Lower East Side. The staff was very helpful, the hotel clean and looked like it was new. The room was really small and the air conditioner blew on you while you were trying to sleep. Otherwise it was a great value and felt like a very safe place to stay. June 19, 2014
Rated 5.0 out of 5.0 by Great hotel on the LES! The staff was excellent and all queries were responded to promptly. June 18, 2014
Rated 4.0 out of 5.0 by Muy buen hotel Muy buen hotel en terminos generales, cumple con las expectativas y en algunos casos la superan June 16, 2014
Rated 5.0 out of 5.0 by Great Hotel great clean hotel with friendly and helpful staff!! Room was nice, clean and comfortable!! The noise level outside of the hotel was kind of high, but it is New York city after all! Location was great-making it easy to navigate the city on foot or via sub. June 14, 2014
Rated 5.0 out of 5.0 by Relax Best ausgestattet Zimmer, nettes Personal in guter Lage zu Chinatown nyc. Bett und Raumqualität sehr entspannend. Einzig die Türe im Badezimmer lässt einem keine Platz zum stehen wenn man öffnet und schliesst - könnte etwas besser designed sein. In Summe: Top. June 13, 2014
Rated 5.0 out of 5.0 by New facility with great electronic connections The Inn is new so their electronic connections and equipment are up-to-date and there are plenty of them available in the room. They also have a lobby office area with internet connections. The rooms are smaller than usual, but this is Manhattan, and space of any kind is at a premium. I would prefer brighter lighting in the room as there is only room for one person in the bathroom for doing makeup. The air conditioner is rather loud, but it was easy to control the room temperature. If you are tired from sight-seeing, you go to sleep quickly anyway. The restaurant food was good but not outstanding. It is nice to have a restaurant in the building, and breakfast was better than dinner. The overall service was excellent, and the location was perfect. They have car service available to the airport for an additional fee. We used the service, and the driver was excellent and the trip was easy. It was definitely worth the cost. I would stay here again if I come back to New York. June 12, 2014
Rated 5.0 out of 5.0 by Great Service Comfortable beds, clean rooms very friendly and attentive staff Complimententay internet access and late checking out definite winners AC unit noisy June 12, 2014
Rated 5.0 out of 5.0 by Great Service and Smart Location I had read somewhere that the hotel Holiday Inn Lower East Side was in an area a little dangerous with Chinatown very close. It is not the truth ! I can assure that the hotel is absolutely in strategic area, just a few meters from the Subway stop and walking safely in Delancey Street to West direction and following the Spring Street in 15 minutes you are in Soho, the trendiest neighborhood in all of Manhattan, with nice shops and good restaurants and is also the most trendy , full of art galleries, shops and residence of several celebrities. June 10, 2014
Rated 5.0 out of 5.0 by Comfort and convenience Everything is new here, and it's like a little boutique hotel. Staff is friendly and helpful and subway is less than half a block away. I definitely will be back. June 9, 2014
Rated 5.0 out of 5.0 It was a very comfortable and pleasant stay Lower East Side Holiday Inn NYC is a clean, modern looking, comfortable hotel within walking distance from Soho, Little Italy and Chinatown and all the culinary delights NYC has to offer. The staff was very friendly and accommodating. The rooms are small but clean, adequate, comfortable and surprisingly very quiet next to a busy thoroughfare. June 5, 2014
Rated 5.0 out of 5.0 by easy access to subway great staff This is the second time we have stayed at this location we were happy again this time. The rooms are small and compact but very comfortable. Inside rooms are a bit quieter. Food is good in the restaurant, though service was slow the night we ate there. We would definitely stay there again.... June 5, 2014
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