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Rated 3.8 out of 5 by 943 reviewers.
Rated 5.0 out of 5.0 by Great service and great stay. Always my first choice when I stay in NYC. Highly recommend. December 22, 2014
Rated 4.0 out of 5.0 by Good value Good location walking distance from Times Square, but needs some refurbishing especially elevators and bathrooms! Really good value for Manhattan! December 22, 2014
Rated 4.0 out of 5.0 Good place to stay The hotel is good, the room is big, comfortable and clean, and is located in a very good place, close to restaurants, subways and theaters. There are only two negative aspects. The shower did not maintain the water temperature, so it always goes from very hot to cold during the shower. The person who did our chekin does not have any patience. I don't know if it is because he noticed that we were foreign or if he always treats people the same way. The fact is that my fiancee was going to sign the cheking form because we were using her credit card but all the form was in my name. She was asking me who had to sign when the guy interrupted her in a non-polite way and said "whose credit card is this? Its yours so sign it". Really weird specially because we both speak english and would understand whatever he had to say. Really disgusting treatment. All other employees were very polite except this guy. December 22, 2014
Rated 5.0 out of 5.0 by Great New York experience! As I have visited many hotels around Manhattan, I appreciated the spaciousness of the rooms and lobby. Many mid-priced hotel rooms in the city are tiny, so that was a plus. It's about 2.5 blocks to the subway, and just a couple of stops from Penn Station and 42nd St- but far enough away from the high traffic areas to be quieter. Staff was great! I prefer a more relaxed and intimate setting if I'm having a cocktail, so the lounge was not that appealing to me- it, too, was very spacious and bright. Overall I thought it was a great value. I'd definitely stay there again. December 22, 2014
Rated 4.0 out of 5.0 by Work trip It is a great property with parking. Stayed at other HI's in NYC they were not nearly as convenient as West 57th. December 21, 2014
Rated 4.0 out of 5.0 by Good vacation location This was our second stay at this hotel. The hotel is located conveniently to Central Park, Columbus Circle, subway stations, and restaurants. It felt like a safe neighborhood. Beds were comfy & clean. Housekeeping came into our room at 10:30 P.M. and was rude when we asked her to leave because we were already in bed. Other than that, it was a nice stay, and we will be back. December 21, 2014
Rated 5.0 out of 5.0 by Location and Service It is always a pleasure to stay at this Holiday Inn. The location is perfect for our needs and the service and care of the hotel staff first rate. Over the past few years we have stayed at this property and see many of the same employees still working here. It is a pleasure for us that they recognize us as well. Thank you one and all for our wonderful 9 night stay. December 21, 2014
Rated 5.0 out of 5.0 by good location and comfortable room Stayed here for a trip to the city overnight. Check in and out were efficient and quick. The staff was great. The bar is good. I was happy with overall experience. December 21, 2014
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