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Rated 3.8 out of 5 by 932 reviewers.
Rated 5.0 out of 5.0 Great Hotel Wonderful Hotel. Only issue is the room air temperature was uncomfortable. I had to open the window to cool down and leave the window open all night. Looks like the air conditioner was adjusted "off" December 18, 2014
Rated 5.0 out of 5.0 Great service, very festive It was nice seeing all the decorations in the midst of my whirlwind of a trip. The service was very friendly and helpful as I needed a place to store my bag for a few hours. I booked the hotel the night before and was very happy I got a nice quality room. Though, every time I flushed the toilet it sounded like a sharknado was going to emerge. Slightly distressing. Despite that, It was blessedly quiet when I went to sleep around midnight, but I was up at 7 to the dulcet tones of garbage trucks. But it's NY. Close proximity to Columbus circle metro and a great place for shopping, food and Central Park if you happen to have any leisure time. I will definitely recommend this place to colleagues. December 18, 2014
Rated 3.0 out of 5.0 Comfortable bed but poor lighting Poor interior lighting and bathroom needs an exhaust vent/fan December 18, 2014
Rated 5.0 out of 5.0 amazing stay We were pleasantly surprised at how nice the hotel was and very festive for the holidays. You can't beat the location and the staff were amazing friendly and helpful both checking in and out. We had no issues with anything. The rooms are not huge but very clean and the furniture modern and in great shape. We had no complaints the whole time we were there. Will definitely be booking again when we are in New York. December 18, 2014
Rated 3.0 out of 5.0 by No temperature control The room was fine, but it was a little hot. I tried to adjust the temperature, but the only control was on the actual unit & it was off. So, I turned it on & set the temp to a lower degree, hoping to cool the room off a little, but it started blowing hot air, so I shut it off again. The thermostats need upgrading to the ones where you set a desired temperature and it automatically blows the correct temperature of air, whether it needs cooling or heating. December 17, 2014
Rated 3.0 out of 5.0 by clean room and good location I was in NYC for a family trip for one night only. I chose this hotel because it was close to my other family members. I realized when I booked it not to expect 4 star accommodations. The Lobby, elevators and hallways are in desperate need of updating. The Lobby furniture looked soiled and tattered. I wouldn't sit in it. That being said the guest rooms were clean and up to date in style and comfort. Overall if you aren't spending much time in the property and need a clean bed to stay in I would recommend. December 17, 2014
Rated 5.0 out of 5.0 by Great Service, Friendly Staff, Quality stay with good staff attentiveness, good food December 17, 2014
Rated 4.0 out of 5.0 by Great Value and Location The value was great. Clean rooms and very friendly staff. The location is great if visiting Central Park or great shopping. Talking to people that have stayed before said the rooftop pool is supposed to be awesome. December 14, 2014
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