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Rated 4.3 out of 5 by 101 reviewers.
Rated 4.0 out of 5.0 by CNU Visit Stay here everytime we come to visit our granddaughter at CNU. Have always been happy with service and room - clean, comfortable, and the staff is always friendly and helpful. Will be back again. September 13, 2014
Rated 2.0 out of 5.0 by Disappointed Older beds were lumpy, but the big issue I have with Holiday Inn is the pillows. They're tiny and uncomfortable... worst pillows in of all the major hotel chains. Made for poor sleeping. Also, I expected a better gym. September 4, 2014
Rated 5.0 out of 5.0 by Great place to stay Checkin in staff are amazing. They made me feel right at home and gave me some recommendations of the local area. The hotel lobby is very clean and modern. My room was very clean and had a pleasant scent. The bed was very soft and I had a great night sleep. Bathroom area was very well maintained. I plan to stay at this hotel for all my future visits. Stay here, you will love it. Thanks again to the front staff for making me feel at home. August 26, 2014
Rated 3.0 out of 5.0 by Changing Hands and management? Hotel recently changed hands and it showed in the restaurant / bar-lounge in the evening. Liquor license was not in hand so all they had to offer were soft drinks and sodas. The steak I ordered was undercooked. There was no ambiance to the dinner. August 25, 2014
Rated 5.0 out of 5.0 by Terrific stay The location of this Holiday Inn suited my needs perfectly, and is handy to the Newport News airport as well. Staff was exceptionally courteous and professional. There were many large young groups staying at the time of my arrival and I was worried about the noise level at night. This was not a problem and I slept well in a very comfortable room even though it was close to the elevator area. I was not disturbed by any late noise. The level of comfort and cleanliness was excellent and the quality of amenities was high. Highway noise was never a problem either, thanks to the a/c unit that included a constant fan setting- a Must for me. I would definitely return here. August 21, 2014
Rated 5.0 out of 5.0 by Zealous Staff The staff was very courteous, but the cleaning staff needs to be mindful that the elevator is primarily for the GUEST and not to crowd them on inconvenience them by trying to jam the service cart on the elevator with customers. Happened three times during our one night stay. August 21, 2014
Rated 4.0 out of 5.0 by Comfortable bed and quiet area Pulled in late at night, front desk clerk extremely friendly and helpful for the late hour. We had been stuck on Hampton Roads Tunnel for over an hour+, so were happy to find a room. Again night clerk was great and enjoyed talking with her. August 20, 2014
Rated 5.0 out of 5.0 by Comforatble bed and great service. A great area. We went to attend the graduation of my grandson from AIT at Fort Eustis, VA. My family and I had been stationed there in 1966/67. The area has changed greatly since that time, but we enjoyed it. August 13, 2014
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