Rated 4.5 out of 5 by 150
Rated 3.0 out of 5.0 by Rich 73 Needs to include free breakfast
The room is fine and the staff is friendly but breakfast isn't included as it is with others in this lass inthe area
February 28, 2015
Rated 5.0 out of 5.0 by Mike_D Holiday Inn Newport News
The best amenity of this location is the restaurant
February 27, 2015
Rated 4.0 out of 5.0 by Michael101 Great Place to stay
Great place to stay, close to shopping and dinning, great staff!!
February 26, 2015
Rated 5.0 out of 5.0 by Happy Customer from NY An excellent place to stay
The ambience was clean and attractive. The service was friendly and prompt. The food was delicious. The cost was very reasonable. What more could you ask for?
February 23, 2015
Rated 5.0 out of 5.0 by Rael 24 Great Service and comfortable room
The customer service was excellent as my company reserved my room, I upgraded to a suite, and upon check out, the representative at the front desk allowed me to split the payment between my business credit card and my personal card (for the upgrade). This worked out perfectly. The suite was extremely comfortable, the king bed was very soft and the bathroom was nice and clean.
February 18, 2015
Rated 5.0 out of 5.0 by grandma on the go Friendly staff and very clean hotel.
We had a delightful stay at the Newport News Holiday Inn. Our desk clerk was especially helpful in straightening out a problem with our rewards number. The restaurant was very nice with extremely cheerful and attentive servers. Although there was a college baseball team on the same hall with us, we heard no noise at night and our room was very quiet. The king-sized bed was very comfortable, and the room was very spacious. I especially liked the large shower without a tub. We will definitely be staying at this hotel in the future.
February 16, 2015
Rated 5.0 out of 5.0 by angie89 A comfortable and friendly place to stay
Friendly staff helped with last minute changes and remained responsive to my needs throughout the visit.
February 10, 2015
Rated 5.0 out of 5.0 Before IHG there was Holiday Inn
Given the number of Hotels I have stayed at , I still find the Holiday inns the most up to date , clean, quiet, and most able to wake up refreshed in the AM. The other hotels in the IHG network don't really care about me or treat me that well.
That is why I am loyal to the HI brand, because they are good to me. It is as simple as that. It is nice to have other hotels available when a Holiday Inn isn't near or booked solid for points but I would prefer the Inn of choice.
January 22, 2015