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Rated 4.4 out of 5 by 111 reviewers.
Rated 4.0 out of 5.0 by Great room, terrible restraunt My experience began with a phone call in which my issue was not addressed, instead I was told to "just come in and we'll figure it out" despite explaining I stayed a Holiday Inn the night before and there was no confusion. Maybe it was just a lack of training. Then after I asked to have my stay added to my rewards account, the clerk said I will have to look it up and do it later. I didn't think it was too big of a task to do that. Anyways, the room was nice and quiet. I have no complaints about the room at all. My next issue was with the Italian restraint that is supposed to be sports bar, or the other way around, I don't know. I figured I would keep it simple and order a burger and fries. I asked what type of beer there was, which I was informed only a couple bottles of bud light. Seriously? When the food came out it was very poorly cooked and tasted like school cafeteria food. Its sad when even fries are burnt. Overall, I would stay here again if I had to but would avoid eating there. September 27, 2014
Rated 5.0 out of 5.0 by Great room I came down to Newport News just to get away for a couple days and when I showed up at this hotel the staff made me feel right at home. I got there early and ask if I could get an early check-in. The staff found me a suite that was ready. The suite was clean and very comfortable. I will be staying at this hotel again. September 19, 2014
Rated 5.0 out of 5.0 by Excellent Had an excellent stay! Service was great. Restaurant was wonderful as well. We stayed there while we attended our son's graduation from AIT at Fort Eustis and truly was made to feel welcome there. September 16, 2014
Rated 5.0 out of 5.0 by Great stay ..... It was by far the best hotel we stayed in years and the indoor pool was great ,clean and plenty of towels ...I am going back as soon as we can ......and they told us about a great place to eat .. Food was great and the price was even better ...and the staff was wonderful from the moment we got there till we left.... September 16, 2014
Rated 5.0 out of 5.0 by Nice hotel Clean and friendly hotel. Disappointed that breakfast was not included in the price. September 15, 2014
Rated 5.0 out of 5.0 by Great Place to Stay.. We were traveling to check out a near by college for my daughter, and choose this hotel because it was the closest.. From the minute we walked in the door it was a really great experience, The gentleman behind the desk was friendly and very outgoing.. the room was clean and the perfect size, We asked for a roll-away bed, and it was in our room waiting for us when we got back from dinner.. Only Issue I had was the next morning we ordered room service, after a hour and half called down, and the person didn't put our room number on it, but it was sent up immediately and it was free. We are planning to travel to that area in October and will be booking at this hotel again.. September 15, 2014
Rated 4.0 out of 5.0 by CNU Visit Stay here everytime we come to visit our granddaughter at CNU. Have always been happy with service and room - clean, comfortable, and the staff is always friendly and helpful. Will be back again. September 13, 2014
Rated 5.0 out of 5.0 by Highly Recommend Clean and comfortable. Sadly, the restaurant was not open for Saturday evening dinner. September 12, 2014
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