Rated 4.2 out of 5 by 129
Rated 5.0 out of 5.0 by ju5243 Great Service
The hotel staff was friendly and considerate. The hotel room was comfortable.
June 15, 2015
Rated 4.0 out of 5.0 by Owander Comfortable bed and friendly staff
Spent 2 nights here for a High School Graduation. We had three rooms. Everyone was comfortable and pleased with the acommendations. The location was good for walking to restaurants, drugstore, and a nearby park. The restaurant staff seemed overwhelmed/under staffed on the morning we checked out. We still enjoyed the breakfast there both mornings. We were all pleased with the rooms and our stay.
June 10, 2015
Rated 4.0 out of 5.0 by av8ordon Great staff, cleanliness of room OK
The overall experience was good. The room had good furniture. The bathrooms were clean and well maintained. The restaurant left a lot to be desired. The food was good but the service was poor. Took forever to get our food, then the order was wrong. Sent it back only to wait another 20 minutes to get the correct order. The whole time to place an order, get our appetizers, place our dinner order and finally get our food was almost an hour and a half.
June 10, 2015
Rated 4.0 out of 5.0 by mark 66 excellent staff
Everything was satisfactory and the staff was exceptional. Would have liked a refrigerator in room.
June 8, 2015
Rated 5.0 out of 5.0 by wes58 Great Place to Stay
Outstanding service and a professional attitude, overall well maintained facilities, this is a great place to stay!
May 29, 2015
Rated 5.0 out of 5.0 by indymay1 Best Holiday Inn experience we've ever had.
Holiday Inn, Norton, VA was a pleasant surprise. Staff was very helpful and courteous. Facility and dining was excellent as well. For such a small town, Norton has a Jewel we'll return to again!
May 28, 2015
Rated 4.0 out of 5.0 by DFTBA Very Clean with Great Service
I recently stayed for one night at the Holiday Inn Norton while returning to Kentucky after a further destination. As a Platinum member I was upgraded to a King Suite that was very clean with a lot of space.
The restaurant on the top floor had a nice view of the town. I ordered pancakes and coffee...awesome! Some of the best pancakes I have ever had. Also, my waitress, Nikki, was very pleasant and provided excellent service. I really appreciate her attention to detail and disposition.
I would happily return to the Holiday Inn Norton because of the staff at the front desk and in the restaurant.
May 25, 2015
Rated 3.0 out of 5.0 by Byrdthetraveler Needs some updating but best in Norton
Best hotel in Norton. However, rooms are dark and in need of better lighting. Also, the mattress are thin and just not comfortable. I have stayed 4 or 5 times each year for 4 years and little has changed concerning the room decor and comfort (other than the smell is much better than it was).
I will still go back because all the other hotels in Norton are not close.
May 17, 2015