Rated 3.9 out of 5 by 30
Rated 5.0 out of 5.0 by Ricky383 good place to stay
Holiday Inn at Norton, VA meets Business travelers needs, Rooms good, clean and comfortable. Staff friendly and helpful. Pet friendly.
Stayed here several times on business trips and plan on several more times Some noise from road.
2 suggestions to hotel, return to giving guests complementry breakfasts and have enough refrigerators so they do not have to be moved if you want one.
November 29, 2013
Rated 3.0 out of 5.0 by TravelingMan8521 Kitchen Disaster and Average Quality
This hotel needs to look itself in the mirror and figure out what it wants to be. The restaurant is a disaster. Every time I'm there, my breakfast is either incorrect or takes way too long. Oh, and it's not free, either. At dinner, the managerial staff was too busy socializing amongst themselves to notice their staff was having equipment issues and patrons were not being taken care of. The rooms are ok, definitely could be cleaner. The elevators feel like they'll breakdown any second.
Will I stay there again? Probably, but only because it's the only big name show in town. But I'll definitely consider making my way to Pikesville next time.
November 17, 2013
Rated 5.0 out of 5.0 by Erroberts Great Hotel! Highly Recommended
We stayed at this Holiday Inn in Norton on our way to Columbus, OH from Greenville, SC. I have stayed at numerous hotels all over the USA, and we were thoroughly impressed with this hotel. The staff was awesome and the food at the restaurant was impressive! We will be staying here again!
October 26, 2013
Rated 1.0 out of 5.0 by CoalVacation No shower curtain amoung other problems
Poorly organized staff! In fact, upon checking in, the check in clerk seemed to be overwhelmed. The cleaning staff were evidently very behind (this was at 530 in the afternoon). There was a lobby full of people waiting for their rooms to be cleaned. When we finally got in our room, it didn't have a shower curtain or a refrigerator. I called the front desk to tell them about the shower curtain - they said they weren't surprised because she had seen some in the washing machine earlier so she figured she'd get some calls about shower curtains. She offered to bring one to us.
When we arrived at the restaurant, the hostess seemed to be the only one there and took our order although she seemed rather confused: i.e. she thought when I ordered blue cheese for my salad that I wanted blue cheese instead of blue cheese dressing. They were out of blue cheese but they did have blue cheese dressing. By the way, we were not told when we checked in that in the packet with the keys there was a 25% off coupon for dinner at the hotel. The food was very good when it came. Breakfast was much better with a waitress who was very well accomplished and the food was very good.
I will not be staying here in the future.
October 26, 2013
Rated 4.0 out of 5.0 by lestarlight Usual Holiday Inn quality, but with a few differences
As we have come to expect from Holiday Inn, our room was clean and very comfortable, the hotel staff was excellent, and the wifi was free and reliable. However, there are a few areas where this particular Holiday Inn differs from every other we've stayed in. First, breakfast is not included. There's an on-site restaurant with good food and service and reasonable prices, but it is not included with the cost of your room. Second, this is not a smoke-free hotel, so even though we had a non-smoking room, we still smelled cigarette smoke when we got off the elevator and when we turned on the fan in our bathroom. Third, the hotel does not have a jacuzzi hot tub, which would have been nice to soak our sore, tired muscles on a cold, rainy night. That said, the price we paid was reasonable for the quality and comfort of our room, even without breakfast.
October 26, 2013
Rated 5.0 out of 5.0 by Thersa4 Great stay!
Booked this room, and then read reviews and was worried. No need. Room was spotless, comfortable, and very quiet. Stayed on the first floor and no problems. Front desk was very friendly and helpful. Kids had a great time in the pool. Will stay here again!
October 9, 2013
Rated 1.0 out of 5.0 by bmullis1 loud and a great disappointment
Took the times trying to check in. No parking due to the restaurant guest. All night in my room you could hear the road traffic. I stay in a holiday inn or express 32 times a year and this was my first bad experience
October 5, 2013
Rated 5.0 out of 5.0 by mike64n88 very clean rooms and friendly staff
Stayed at the holiday Inn in Norton,va. was there to visit friends.The staff was very friendly and proffesional.the rooms where very clean and the beds are very comfortable. Highly rec ommend staying there.
September 25, 2013