Rated 4.0 out of 5 by 85
Rated 3.0 out of 5.0 by Caaj Hotel staff
The check in and check out staff were knowledgeable and friendly. It was my first time to Norton and I would recommend it to my peers and I will stay there again.
October 21, 2014
Rated 5.0 out of 5.0 by lruss05 Staff is Outstanding
Not very often you run into such a welcoming and accomodating staff. Very polite to their guests and twere very genuine.
October 9, 2014
Rated 5.0 out of 5.0 by TiredTraveler66 Very nice place to stay.
Great place to stay. Very unexpected, honestly. IHG should be very proud of this property. There were only 2 things that I will complain about. The first complaint is my room would get stuffy if I did not have the air conditioning on. I appreciate it when I am given the option of having a continuous fan run without using the air conditioning or heat. The second complaint is that having 2 small dogs we must have been put on a smoking floor. My wife had breathing problems from all of the smoke we were smelling. We both woke up very stuffy the next morning. Please, have non smoking pet rooms.
October 2, 2014
Rated 5.0 out of 5.0 by Emmerson Business friendly
the room are quiet large and very good internet services ,convenient to freeway and downtown Norton..
October 1, 2014
Rated 5.0 out of 5.0 by hypergovernormac excellent food
the soup beans, salmon cakes, collards, potatoes and corn bread was much more that I could eat. great food special for the price.
September 23, 2014
Rated 5.0 out of 5.0 by jrrees01 Wonderful place to stay!
I had a great experience here! Great staff and facilities! 10 out of 10!
September 19, 2014
Rated 1.0 out of 5.0 Worst IHG Property in the USA
IHG is an international brand known for their outstanding service. This hotel should not be an IHG family hotel. The worst part was the staff, unattentive, rude and careless. Doesnt matter that the hotel rooms are old and outdated, poor lighting, poor towels quality...the staff couldve made it all better.
September 18, 2014
Rated 4.0 out of 5.0 by Kmanion Norton Stay
The only complaint was that the bar in the restaurant was very understaffed and too busy. The beers were also all flat, perhaps there is an issue with the draft line at the bar.
September 16, 2014