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Rated 4.0 out of 5 by 90 reviewers.
Rated 3.0 out of 5.0 by Dated, But Great Service The hotel was rather dated, both in décor and bathroom fixtures, etc, and there were a lot of stray long hairs on my sheets, towels, and floor. On the plus side, the service was absolutely excellent, and I really appreciated the friendly, helpful staff. October 27, 2014
Rated 2.0 out of 5.0 by WOULD NOT RECOMMEND! The lady that checked me in was amazing but that was it! It down hill there! I had to ask for extra towel twice! The pool was decent. But on a Friday night, with small children, this is NOT the place to stay! There is a bar on the 5th floor and I stayed on the 4th. Therefore my family and I had to hear all the drunks until after midnight! Then for a small glass of juice, a banana, a piece of toast and a small cup of coffee was $5. I can go to another restaurant for cheaper than that! October 25, 2014
Rated 5.0 out of 5.0 by Comfortable room Great and pleasurable experience. great staff and great room October 23, 2014
Rated 5.0 out of 5.0 by Excellent Hotel Staff The staff at the Holiday Inn in Norton was great. We arrived late at a local small airport where we landed our small plane due to bad weather in the area. No airport staff was there to help, and no taxi services could be found. We called the hotel to check on rooms and a shuttle and, despite the hotels in the area not having shuttles to this small airport, the staff offered to come get us which they did. They were very courteous and saved the day. These folks were great and many thanks to the team there. October 23, 2014
Rated 5.0 out of 5.0 by everything was so clean i was really happy . great place to stay next time we go to virginia we wil be staying at the HD.I IN NORTON October 23, 2014
Rated 3.0 out of 5.0 by Hotel staff The check in and check out staff were knowledgeable and friendly. It was my first time to Norton and I would recommend it to my peers and I will stay there again. October 21, 2014
Rated 5.0 out of 5.0 by Staff is Outstanding Not very often you run into such a welcoming and accomodating staff. Very polite to their guests and twere very genuine. October 9, 2014
Rated 5.0 out of 5.0 by Very nice place to stay. Great place to stay. Very unexpected, honestly. IHG should be very proud of this property. There were only 2 things that I will complain about. The first complaint is my room would get stuffy if I did not have the air conditioning on. I appreciate it when I am given the option of having a continuous fan run without using the air conditioning or heat. The second complaint is that having 2 small dogs we must have been put on a smoking floor. My wife had breathing problems from all of the smoke we were smelling. We both woke up very stuffy the next morning. Please, have non smoking pet rooms. October 2, 2014
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