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Rated 3.9 out of 5 by 225 reviewers.
Rated 3.0 out of 5.0 by Comfortable rooms, poor pool experience We are regular Holiday Inn guests. We chose this location due to the swimming pool and waterslides. The pool staff were not 'inviting' - with the exception of one guard who smiled and chatted/joked with guests. It is a family oriented pool, including very young children; however, my young daughter quickly got cold and wanted to sit in the hot tub. The hot tub only allows ages 12 and up. My daughter dried off and came to sit on the edge of the hot tub and dangle her feet while I warmed up and she was asked not to do that. I was forced to choose between relaxing in the hot tub or spending time with my daughter - I chose my daughter. Once my daughter warmed up she did not want to swim again. I spoke with pool staff about my experience and they were unsympathetic. I shared my experience with the hotel manager and he was very responsive. August 11, 2014
Rated 5.0 out of 5.0 by Always consistent We have stayed here a few times and everytime it is a wonderful experience. The rooms are great and the beds are comfortable. The staff are really friendly and helpful. It is close to shopping which is a bonus! August 11, 2014
Rated 5.0 out of 5.0 by Great Family Atmosphere The Holiday Inn Elk River was a fantastic place to stay! Our children had a wonderful time in the water park, our room was great, and the staff was so friendly! We'll definitely be back! August 11, 2014
Rated 5.0 out of 5.0 by Great Stay Enjoyed staying in a 2 room suite with 2 queens in one room and a pull out couch in the other. Had a great stay. Really enjoyed the staff. Excellent time at the waterpark, although kids under 12 are not allowed in the hot tub which was our only downer. Waterpark is excellent for all ages. Food was great too and we enjoyed eating poolside. August 9, 2014
Rated 4.0 out of 5.0 by Friendly People but Average Elsewhere Pros: Staff was very friendly, and accommodated any needs we had...from more coffee in the room to more towels and/or a late check out...all was met with a smile and friendly attitude. Cons: -Wireless internet was fairly spotty at best...not the speeds one would expect if you were travelling for work and needed to get online. -Food in the restaurant was a bit overpriced for what we received, and not anything to write home about. Service was average from a "speedy" standpoint, but super friendly people nonetheless. August 9, 2014
Rated 5.0 out of 5.0 by Wonderful staff from Marlo at the front desk, to Donna the hostess, and Jackie the server with personality plus, everyone was just the best. August 8, 2014
Rated 5.0 out of 5.0 by Great hotel with waterpark for family with small children Recommend it for any family with small children. Water park was great. They also allowed my kids to swim around the lazy river which was a big plus. We've been a few that allowed it. Some water parks didn't. August 7, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service very clean friendly place to stay, would recommend It very much August 6, 2014
Rated 5.0 out of 5.0 by A comfortable weekend My first visit to the Holiday Inn in Elk River and found it to be an excellent facility, very clean and comfortable. I was there for a wedding and their staff that catered and serviced the guest were very professional. Also, the food that was served for the wedding dinner, just excellent. I strongly recommend this as a top notch place for a relaxing stay. August 6, 2014
Rated 5.0 out of 5.0 Great hotel Big, clean, and modern rooms. Very friendly staff. Even gave us paper plates and napkins for the pizza we ordered in(at no charge). Great pool area, lots too do at the pool. August 3, 2014
Rated 3.0 out of 5.0 by Dirty room but good pool Room was dirty - toilet had not been properly cleaned and we found gum in the pull out sofa bed. This made us question the quality of the cleaning. Overall the rooms need a refresh as the decor is tired. The pool is good, and so if visiting the Albertville outlet mall, this hotel is still the best place to stay - just bring your own cleaner if you don't like the thought of staying in a dirty room. August 3, 2014
Rated 5.0 out of 5.0 by Fun filled place Our stay was everything we hoped for! Water park is super fun and excellently staffed with lifeguards. Hotel room was clean. The carpet between our bathroom and the carpet was starting to pull up. We called the front desk and they had someone fix it right away. After a day at the water park we hot the bed and slept like a baby. Our 7 year old daughter had a blast. I had a blast and my wife was able to relax. Thanks for a weekend to remember. August 1, 2014
Rated 2.0 out of 5.0 by Very noisy room Room next to busy and noisy highway, hallways also noisy. Bathroom had trash on floor and one dirty towel. Elavators were dirty. August 1, 2014
Rated 5.0 out of 5.0 by Adequate and Pleasant The hotel was exactly what we were looking for and we had a better experience than friends who were staying nearby at a different hotel. We failed to notice the closing time of the waterpark, however, so we missed out on going there. August 1, 2014
Rated 5.0 out of 5.0 by Great Accomodations Would stay again for sure. Great complimentary coffee in the lobby. Very clean rooms. Great staff. July 31, 2014
Rated 5.0 out of 5.0 by great wterpark The room was big we had 3 teens with and had a room with 2 queen beds and a living area with hide- a- bed ,fridge, and microwave. the teens loved spending time in the waterpark in this hotel.. The price with the waterpark included was very reasonable! Be aware that they have a 10:00 curfew for any one under 18. NO going from room to room or being outside your room for ANY reason without an adult! July 30, 2014
Rated 5.0 out of 5.0 by Very peaceful even with the waterpark Was very relaxing, clean, fun. The waterpark was just perfect, not too crowded, the kids loved it and the arcade room although small was fun. July 23, 2014
Rated 4.0 out of 5.0 by Affordable Hotel, Great Staff Everything about the hotel was fine, the rooms are clean and the overall hotel appearance is very nice. It is convenient with shopping and restaurant only blocks away. The waterpark hours are too short, closing at 9pm not convenient and the beds could use an upgrade. The staff are very friendly and helpful and this hotel is worth staying at if you are in the area. July 22, 2014
Rated 4.0 out of 5.0 by Breakfast The breakfast at this establishment is excellent. Kudos to the servers and especially to the cook. I'm surprised that the locals don't take more advantage of this place, besides for the indoor pool. July 21, 2014
Rated 5.0 out of 5.0 by Pooling Experience Recent stay included 3 days of hanging out in the swimming pool with my 3 year old son. He had a blast....and so did his parents:) Also, the room was a great place to rest and relax after swimming.... This will definitely be a spot to consider when in Elk River again. July 18, 2014
Rated 5.0 out of 5.0 by Really great value We stayed on a weeknight with our three kids, all 6 and under. The water park was awesome... I could not find another park in this area that was open during the weekdays AND had passes included with the room for a reasonable price. We stayed in a king, two bedroom suite, and the bed was very comfy. The kids slept well on the sofa pullout, too. Need to give a shout out to the lifeguards (especially Abby). They were very diligent (you could tell they took their jobs seriously), and very friendly to my 5 and 6 year old who were first time water sliders! This will be the place for us whenever we are heading to the Twin Cities. July 14, 2014
Rated 5.0 out of 5.0 by Fun Mini Vacation! Water park was a blast and hotel and restaurant service was excellent. Great family getaway or mini-vacation July 13, 2014
Rated 2.0 out of 5.0 by Just a place to try and sleep There was so much noise in this hotel that I was glad I did not have to spend too much time here. The walls are very thin and there is a loud restaurant across from the parking lot. The housekeeping staff also did not actually clean the room the whole time I stayed. All they did was make the bed and give me a new towel. July 11, 2014
Rated 5.0 out of 5.0 by Good Value For a waterpark hotel this was a very good value! would stay again and again at the price I paid! July 11, 2014
Rated 5.0 out of 5.0 by Great Waterpark and great family fun Very relaxing stay, a wonderful time with the family in the waterpark. Convenient location. July 7, 2014
Rated 4.0 out of 5.0 by Great Hotel...keep an eye on the noise from the adjoining bar/restaurant Great visit. Friday night music from 9-12 made it a little tough to get the children to sleep otherwise okay. July 7, 2014
Rated 4.0 out of 5.0 by Fun Water Park.. Uncomfortable Bed We had a blast in the water park with our 2 year old! The beds on the other hand are not comfortable. Other then that it was a great stay! July 6, 2014
Rated 5.0 out of 5.0 by Positive Experience Great place to host a kid's birthday party and/or have a family weekend getaway. All the staff we met during our overnight stay were helpful and pleasant. July 2, 2014
Rated 2.0 out of 5.0 by Bad Stay Bathroom and desk chair were dirty (Very) and toilet plugged when we checked in. Some of our group was still in the front desk area when we called to complain and they stated that the front desk staff laughed and made jokes about us. Not impressed at all. Not our first stay at this property, previous ones were excellent, not sure what is going on there now but quality of service at least for this stay dropped a great deal. July 2, 2014
Rated 4.0 out of 5.0 by Good Customer Service Front desk personnel were helpful. Housekeeping needed alot of work. My wife and I and our one year old stayed for five days while our floors at our house were being refinished. My room was never vacuumed. Two of the days they left the garbage in the garbage cans and didnt clean the coffee pot or replace the coffee. July 1, 2014
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