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Rated 4.2 out of 5 by 175 reviewers.
Rated 5.0 out of 5.0 by Excellent customer service and a comfy bed. From the time I walked into the hotel until I walked out, everyone I came in contact with was very professional, caring and very nice. If I had a question or concern, it was handled immediately and with a smile on their face. You can tell the employees care about the customers in the way they treat them. Excellent Job! Thank you. Will definitely come again. November 15, 2014
Rated 3.0 out of 5.0 by Disappointed I've stayed at this location several times for business in the past but this was the first.... and last time I've brought my family along. I made reservations online for my family of 5. When I arrived I was told the hotel was full and they could not give me a room upgrade for my platinum membership...ok...a search on the the IHG website showed several suites available. Got up to our room and found it had two queen beds and a chair....there are 5 of us. The front desk informed me that I could pay for a better room or they would give us a "complimentary" roll out bed leaving little room to move about in. Point is, if someone makes a reservation for 5...provide a room that sleeps 5. NEVER AGAIN! November 15, 2014
Rated 5.0 out of 5.0 by Awesome hotel for traveling with kids Our overall experience was awesome. The water park was enjoyed by our kids and us as well. The room was clean and comfortable. The restaurant food was good. The only thing I suggest is updating the booths in the restaurant. All the hotel staff was very friendly. November 8, 2014
Rated 5.0 out of 5.0 by Great Stay I would recommend any family to go and stay the Holiday Inn in Owatonna. The hotel is great fun for the whole family. November 6, 2014
Rated 5.0 out of 5.0 by Great water park for little kids Brought our grandchildren ages, 1 1/2, 3 1/2 and 6. They enjoyed the water park. The family suite was just right for all of us, clean and big. October 28, 2014
Rated 5.0 out of 5.0 by Great Servcie You won't find better hotel service. Our trip was a last minute decision to go away for the weekend. We did not have reservation. October 23, 2014
Rated 3.0 out of 5.0 by STAY The room itself was clean. It was of average furniture quality. Internet connection was not good. Staff was very friendly. October 20, 2014
Rated 5.0 out of 5.0 by Nice place with comfortable rooms This is a nice, clean comfortable hotel with everything that is needed for a good night's stay. We'll definitely be staying here again when in the area. October 15, 2014
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