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Rated 4.2 out of 5 by 227 reviewers.
Rated 3.0 out of 5.0 by Carpets, dirty, dirty, dirty! First of all, the front desk ladies were wonderful. The people working in the restaurant were very personal and engaging. The bed in the room was comfortable, I did expect more from the room though, it needs updating. Now in regards to the carpet, in the room and out in the hallway, dirty, dirty, dirty! In the room I could see a pathway that was dirtier then the rest of the carpet in the room. Along the edges of the carpet along the walls was dust that didn’t look to have been vacuumed in quite a while. The carpet in the hall way also was dirty. The pattern of the carpet did mask how dirty the carpet is, if you look at it you could eventually see the pathways of the traffic down the center and then into the door of the rooms. How often are the carpets cleaned? My guess is once a year, if that. The company I work for made the reservation, but if I’m in the area again I will avoid staying the Holiday Inn Phoenix-West. Sorry, but Holiday Inn just needs to clean the carpets. February 8, 2016
Rated 3.0 out of 5.0 by Staff Great the staff was great and helpful the hotel is starting to get runned down February 2, 2016
Rated 4.0 out of 5.0 by Shower and bath room The room had a handy cap bath room. The shower head had to be held, not a fan of that style of head. The hot water in the shower was luke warm. I like a hot shower in the mornings. The bed was very comfortable and the room was relaxing. February 1, 2016
Rated 5.0 out of 5.0 by friendly and accommadating staff front desk very helpful with information as far as the hotel and directions in where we were going. workers were very personable January 31, 2016
Rated 5.0 out of 5.0 by great to relax I have been on the road and staying in various hotels for the past 3 weeks. I wish I could've had more than the 1 night in the Holiday Inn. It was peaceful and relaxing, i couldn't have asked for anything more. January 30, 2016
Rated 5.0 out of 5.0 by Good stay Nice lobby and rooms. Good location for business in the area. January 30, 2016
Rated 5.0 out of 5.0 by Friendly staff I was so satisfied fiendly Hotel and Restaurant staff during stay at their. January 26, 2016
Rated 5.0 out of 5.0 by A great hotel in Phoenix This is a nice hotel that is centrally located for the areas that I visit. The rooms are nice and modern. The restaurant and bar are nice and have good food.The staff at this hotel is friendly and helpful. January 25, 2016
  • 2016-02-13 T12:23:20.871-06:00
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