Rated 4.1 out of 5 by 153
Rated 4.0 out of 5.0 by Murphster24 Good hotel in a bad area
Nothing at all wrong with the hotel, staff of food. Unfortunately the surrounding neighborhood is not the best. I would probably not stay in this part of Phoenix when returning.
April 29, 2015
Rated 4.0 out of 5.0 by Chris870 Clean room and good customer service
The room was clean and customer service was great.
The sliding glass doors allowed a lot of outside noise to come in. Made it difficult to sleep.
April 27, 2015
Rated 5.0 out of 5.0 by Sammer of Plano Great service. IHG Reservation desk misinformed me.
Great service. Clean. Great food. Comfortable bed. However toll free number reservation gave me the wrong information. They said that I could cancel before 6 PM. The hotel front desk said that I can only cancel 48 hours before the stay. I made the reservation less than 24 hours earlier, so how can that be possible. I wanted to cancel and stay at another Holiday In in Scottsdale, but I was forced to travel all the way to Phoenix because of the misleading information given at the time of reservation. Very frustrating.
April 26, 2015
Rated 5.0 out of 5.0 by Sean C 3040 Always a wonderful stay!
I have stayed at this hotel a few times now when traveling to Phoenix for business and it is always great stay. The rooms are always clean well maintained. I like that you can book rooms with a small refrigerator and microwave. Good size desk for getting work done and a nice small business center in the lobby if you need to print anything.
The front desk staff is welcoming and always says "good morning", "good evening".
The cafe in the lobby has a good breakfast menu. The server/waitress Lupe is always there and is wonderful and very friendly to talk to.
Will definitely be coming back when in Phoenix again.
April 11, 2015
Rated 5.0 out of 5.0 Great Hotel and Dinning
Love the breakfast and staff at this hotel!
Staff here are always attentive to your needs and are happy to help with service needs.
April 8, 2015
Rated 5.0 out of 5.0 by Fallie Affordable Luxury Hotel
The service was excellent. The room was gorgeous and incredibly clean. I loved the view from the balcony. If my brother and I ever visit Phoenix again, we will stay at this hotel.
April 7, 2015
Rated 4.0 out of 5.0 by Nene30 TV freezes
TV freezes - that is what we use to relax and the frustration when it just froze. I checked out early that week!
April 6, 2015
Rated 5.0 out of 5.0 by Bigdog909 Excellent overall
Everything about this hotel is great. From the staff to the room. Five stars.
April 4, 2015