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Rated 4.0 out of 5 by 130 reviewers.
Rated 2.0 out of 5.0 by It's the little things It's the little things that matter when you stay in a lot of hotels each year, and this hotel missed many of them. Housekeeping forgot something each day, printer was out of ink, waitress got my breakfast order totally wrong, 6:00 am restaurant opening really meant 6:10. I will not stay here again when I return to the area on business. March 2, 2015
Rated 5.0 out of 5.0 by Just GREAT! In all my years of pleasure and especially business trips this rated as being one of the best. The only better ones were in Europe. February 26, 2015
Rated 2.0 out of 5.0 by weak property i am a Platinum member who stays at many HI properties annually. This one is weak. Building and grounds is dated. Neighborhood is sketchy. Overall not a good Holiday Inn especially for the price. February 26, 2015
Rated 5.0 out of 5.0 by Enjoyed the Amenities This hotel had great amenities. Location was great. Bar and restaurant was a plus. There was also other franchise fast food restaurants near by. And plenty of parking. February 25, 2015
Rated 2.0 out of 5.0 by A bad stay The front desk and waitress in the bar area was excellent. There is only one elevator that services 4 floors. The stairs only go one way, down. The only exit to the outside of the building and there is no way to access the stairs from the exterior doors. There is only one set of washer and dryer for the whole hotel. The housekeeping staff is a bit nosey. There are limited plugins in the room. February 24, 2015
Rated 1.0 out of 5.0 by bad neighborhood bad neighborhood. receptionist told me that there is no stairwell-which was not true. light from parking lot shinned directly into my room-light was probalby there for extra security because the hotel location seemed to be in a bad area. February 24, 2015
Rated 4.0 out of 5.0 by Holiday Inn West Phoenix Good clean place to stay. Enjoy the bar area and food. February 23, 2015
Rated 5.0 out of 5.0 by Vacationing from iowa Good service and friendly staff. Felt safe and secure. Very nice room and comfortable bed. Would stay there again. February 22, 2015
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