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Rated 4.1 out of 5 by 208 reviewers.
Rated 4.0 out of 5.0 by Suggested Improvements Negatives: The elevator situation was insufficient. One elevator for all guests with the only stairs being outside. Fitness facilities too small to bother with. Poor lighting in bathroom. Parking lot work taking place was minor inconvenience Positives: Staff extremely courteous. Convenient location. Decent pricing. Good food November 25, 2015
Rated 5.0 out of 5.0 by Friendly Staff The front desk personel and the security staff did a wonderful job and were very friendly. I would stay a this facility again. November 25, 2015
Rated 5.0 out of 5.0 by Quiet, comfortable beds, helpful staff, clean Other than not being able to keep our little miniature wiener dog with us, we were extremely pleased with our stay there. We travel for a living and spend a great deal of time in hotels/motels. We usually are able to combine business with leisure and Phoenix is a great destination for us for that. I am from Arizona and have family and friends there. They were able to meet us at the hotel, We received help with my new cell phone I was having problems with, the front desk staff helped us to locate a car rental that would pick us up at the hotel and referred us to an Urgent Care facility nearby. I was suffering from a sinis infection while there and it was a great help. Staff was friendly and helpful. We fully enjoyed our stay. November 21, 2015
Rated 2.0 out of 5.0 by Check the bed for fresh bed linen bed linen was not fresh, obviously someone had been sitting or sleeping on the bed before I checked into the room. Also sleep with tv on or a pillow over your head. the outside noise is terrible.You will not sleep well there if that's what you will be using the hotel for. November 21, 2015
Rated 5.0 out of 5.0 by Nice place We were in town for the NASCAR races. We chose this hotel because it was conveniently located to both the track and the airport...about 20 minutes.The hotel was very nice. Everything was fresh and clean. We ate in the restaurant twice and had some drinks at the bar. Everything we had was good. The staff was extremely friendly and helpful. Only down side is that the hotel is not in a very good neighborhood, but we had no issues. We would definitely stay at here again. November 20, 2015
Rated 3.0 out of 5.0 by Those keeping House keeping was very slow and when they did get to my room they did stock up my toiletry at all and half the time they didn't make the bed. November 20, 2015
Rated 2.0 out of 5.0 by Not Happy Did not have bed remade our entire stay there??? Also, Bathroom NOT restocked entire stay. Had to call for them to bring up shampoo. Female Bartender on our last night there was rude and ignored us. Sat for over 45 minutes without service, yet Bartender helped couple at table rt beside us TWICE during that time. We left to another Restaurant/Bar about a mile away. November 19, 2015
Rated 5.0 out of 5.0 by Great Hotel I have stayed here many times. It is a great hotel. The staff is friendly and courteous. The bar and grille have a good selection. My only complaint is that they have a single elevator for the entire hotel. The wait times can be long. November 11, 2015
  • 2015-11-30 T12:50:01.069-06:00
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