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Rated 4.1 out of 5 by 974 reviewers.
Rated 4.0 out of 5.0 Great location, good night's sleep but could do better Holiday in Plymouth - great location, but choose rooms on higher floor for the view. Windows in the top floor restaurant all steam up on bad weather days so need replacing - which they have done in the bedrooms - as the views are great . Cheapo sliced bread at breakfast, but generally good choice for full English, but waited ages for poached eggs. Very very poor reading lights in bedrooms, but beds comfy and room big enough. Care needs to be taken with housekeeping it was a bit and miss but overall satisfactory enough. Staff very friendly and efficient in bars and reception area. Need to advise more on car park access on booking. February 10, 2016
Rated 4.0 out of 5.0 by Attention to Detail Comfortable Nights, only marred by difficulty in opening door due to faulty hinge, however this was picked up and fixed by the Hotel Maintenance Team before I had a chance to report it - very efficient! February 9, 2016
Rated 5.0 out of 5.0 by Another welcoming stay Stayed here last week and again a very comfortable stay. The rooms are clean but dated, although I understand these are due to be refurbished. The new bar area is a big improvement, really nice. Again the staff are professional and friendly and will go the extra mile. A special mention to the 2 house keeping staff on floor 9 who came in early to service my room as I was on nights, again nothing was too much trouble. Would definitely recommend and will be back soon February 8, 2016
Rated 3.0 out of 5.0 by Disable Facilities The entry ramp was impossible for somebody alone in a self propelled wheelchair, although there was drop kerb, this also was very steep and there was no Disabled Parking spaces close to the entrance. Even with the raised toilet seat, the toilet was too low for wheelchair users who are unable to stand. There was no accessible shower, only a bath with a seat, once again this is not suitable for somebody who cannot stand unaided. The bathroom was a regular bathroom which has been inadequately modified in order to call it an Accessible Bathroom. It is not useable for a wheelchair bound person. Sorry to say, we would not recommend this hotel. Staff in the restuarant on the top floor were extremely freindly and helpful, Front Desk Staff were no so friendly. February 8, 2016
Rated 5.0 out of 5.0 by Quiet, good nights sleep Great service and good night's sleep, thank you. The lifts were quick. I don't like your underground car park as I have a big car and I was afraid of damaging it so I wanted to park in your outside one, the staff came down immediately and let me through the barrier, quick and efficient! Thank you. February 8, 2016
Rated 5.0 out of 5.0 by Great Stay A good base when in Plymouth. The refurbishment to the lobby and bar area are a big improvement. I love the breakfast area - the best view of Plymouth over bacon February 8, 2016
Rated 5.0 out of 5.0 by Really family friendly hotel. Great stay My partner and I booked the holiday inn for a weekend away with the children and we weren't disappointed. The location is brilliant and the hotel staff were all really friendly and helpful with anything we needed.we would definitely stay here again, the room was very spacious with a great view and the swimming pool and other amenities made it feel really relaxing and special. Thank you for a wonderful trip away. February 4, 2016
  • 2016-02-12 T10:49:53.616-06:00
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